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NH Collection Barcelona Tower
Ranked #138 of 520 Hotels in Barcelona
Certificate of Excellence
GreenLeadersGold level
Reviewed 29 August 2014

i stayed here with my daughter on a 5 day city break, we were impressed by the decor inside the hotel it was beautiful, clean, modern and the staff were very helpful, particularly the restaurant staff. the rooms were clean and very modern, the view across Barcelona was spectacular. we ate in the restaurant 3 times and the food was lovely and very well presented, the staff attentive and helpful. i would highly recommend this hotel as extremely good value for money.

Room Tip: ask for a room facing the sea, best views from there
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank su1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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599 - 605 of 2,680 reviews

Reviewed 29 August 2014

The rooms were spacious and comfortable, we enjoyed our fantastic city view and all staff were friendly and helpful.

The hotel was far away from the centre of the city however the hotel provides a free shuttle bus from to and from the hotel, city, airport and beach. The drop off point in the city is only a 2 minute walk from the tourist bus stop.

The breakfast and dinner at the hotel was very nice and I would recommend it but remember to book breakfast at least a day in advance for 15€ rather than paying 25€ on the day.

I would definitely recommend this hotel to everyone.

Room Tip: Suites have a jacuzzi
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Liya I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

This is our second night here. So, far my view is that for a hotel so far away from the city centre they need to pay more attention to customer service and quality. There are some little issues, but they all add up...If you've got the gym and pool access included in your package and you expect to be able to go in and out of the spa and gym as you wish, think again - you're only allowed one visit per day and will have to pay for returns. Also, you provide your own room service if you want any ice in your room: we were told we have to bring our room ice bucket down for it to be filled! Is that normal? I don't know - and no executive lounge access..? I thought a suite in a five star hotel meant no worries and you could expect the best service available. But unfortunately, that's not been our experience so far. Also, although we have a lovely view from the top floor, the room has had numerous issues - for which they're quick to find excuses - or not at all e.g. throughout the first night and in the morning we heard loud music coming through into the bedroom of our suite coming from somewhere nearby - and had to complain. It was resolved immediately somehow but we received no explanation and no apology for a disturbed first nights sleep. Although we are in what is supposed to be one of the finest rooms, it wasn't cleaned properly - used cups left in the room, no replacements, the bed was not made (we put the covers on before we left for the day so I guess they didn't bother to do a proper job). Then we found the phone was't working...just little things but they add up when you're staying in and paying for a five star hotel. Our experience of the reception management was that they were all too quick to make excuses but had no real understanding or value for customer experience - a pity when customers are paying good money for what they expect is a quality brand. There's nothing much in the area of the hotel and the lack of helpfulness of the staff, various issues, processes and restrictions one isn't encouraged to spend much time on the site - a pity and a missed opportunity for the hotel. So far, too much hassle for a really good, relaxed time.

Stayed: August 2014, travelled as a couple
3  Thank nas06k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

Quality of the hotel was amazing. For the price you really do get bang for your buck.

Room was clean, bed was comfy, wifi was great, staff friendly and helpful, and my favorite the view from the 10th floor!

The Metro is about a two minute walk away which will easily get you around the whole city and there is a regular shuttle service to and from the airport.

Room Tip: Ask for a room high up to get a great view of the city
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  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
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2  Thank Kin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Stayed here for a short sightseeing holiday and was blown away by the room. Me and my fiancé booked a standard room but I am sure we were upgraded as our room was on the 23rd floor and I’m sure I read some were that they were executive rooms on this floor so I was really impressed. We arrived late and check in was really quick which after a late flight and a train ride was well appreciated. We walked into the room and was just blown away the view of Barcelona it was at night so was even more beautiful. The room had two televisons a lounge area with a kettle tea coffee and water. There were a few nice magazines to read about things to do there and tips Very helpful. The bedroom was separated by a partition of the two televisions lovely nice comfy king size bed. Sheets all clean and freshly made each day. The bath room was splendid. We had a Jacuzzi bath a large power jet shower and a toilet with its own door. Our safe was great as you make your own code. We left it unlocked by accident on our first day out and I was panicking because I read a review about a ladies gold ear rings going missing. Everything was still there nothing had been touched which I was so glad about. On our first night back we received a lovely desert and a bottle of water free from the hotel which was a nice surprise and they also have shuttle services to the beach and airport which was great. The service in all was brilliant.

The only thing I think others would be disappointed about would maybe be the location but me and my fiancé went for this hotel because of the location and the prices shoot down as soon as you leave the centre there was a nice little square just to the side of the hotel with a cafe kebab shop and a food shop was all well priced and nice service.



I would definitely recommend a stay here.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Ilanauk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

Hotel was pure class. Was blown away by not just the room but the view of the city. Staff were very helpful and even got a supra chocolate cake on our first night. Bathroom was spectacular really made it feel like home. People may not like the location but it gets you away from the busy noises from the centre and gives you a chance to experience real Barcelona. Plus there is a metro station right outside. By the way the complimentary bus to the airport was very helpful.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Gallags123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

We had to stay on this hotel for a long time due to a delay on our business schedule. Although it's a bit far from town it's not that much if you are driving. There is parking for Euro 18 as well. The area is completely unappealing and you need to go somewhere else to find any touristic or business interest. Rooms are spacious and some of them have an amazing city and sea view. Bedding it's premium and bathrooms and cabinetry are very nice and functional. Some of the staff are very professional and some other has no clue...not a good thing for a 5*. In overall good experience. Recommendable.

Room Tip: All the line 02/04/06 faces the city and the sea.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank FerdieGordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Barcelona Tower

Address: Gran Via, 144 | Hospitalet de Llobregat, 08907 Barcelona, Spain (Formerly Hesperia Tower)
Phone Number:
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Barcelona
#21 Spa Hotel in Barcelona
#35 Business Hotel in Barcelona
#72 Romantic Hotel in Barcelona
#100 Luxury Hotel in Barcelona
Price Range: £69 - £409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Barcelona Tower 5*
Number of rooms: 280
Official Description (provided by the hotel):
The NH Collection Barcelona Tower hotel, formerly known as Hesperia Tower, is in Barcelona’s new business and financial district, between the airport and the city center. It’s just minutes from the fairgrounds too. As for the building itself, it’s a real city landmark, complete with a fabulous glass-roof cupola. ... more   less 
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Also Known As:
Hesperia Hotel Barcelona
Hesperia Tower Barcelona
Hesperia Tower Hotel Barcelona
NH Collection Barcelona Tower Catalonia

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