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“Convenient and comfortable, near the old city”

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Hotel Ultonia Girona
Ranked #11 of 20 Hotels in Girona
Ancona, Italy
Level 6 Contributor
1,338 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 1,709 helpful votes
“Convenient and comfortable, near the old city”
Reviewed 23 June 2014

Conveniently placed, it's about a hundred yards from the Plaça Independencia, with several restaurants, and after that you get to the river and the old town. Helpful, English speaking staff on reception. Comfortable room. Modern lifts. No complaints.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank ELear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear ELear,

We sincerely apologize the delay in answering your review. Thank you for taking the time to tell us about your experience in Hotels Ultonia Girona.

We would like to thank you for having chosen us and for your candid comments as these constantly help us to improve or grow where needed. We greatly value your feedback. We can’t wait to make your stay an unforgettable moment again.

Best wishes,

Jordi Moure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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410 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level 6 Contributor
163 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 June 2014

We were upgraded to the 'gran' section of the hotel and it was very comfortable. Clean and spacious room with giant size bed. The hotel seems a little out of the way but in fact its only a short walk to the river and lots of eating option.
As we found out, generally there is not a lot of English outside the main cities however hotel staff were very good especially as we left clothing on the room and they arranged to forward it to our next hotel.
Breakfast provided a good choice of food for a reasonable cost.

Room Tip: Ask if you can be upgraded to the 'gran' section
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank OUTBiking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear OUTBiking,

Hotels Ultonia Girona regrets the delay in responding your review. We are thankful for the time you spent in telling us about your stay at our hotel. It is important for us to hear the voice and opinions of our customers.

We are thrilled to hear that you both enjoyed your stay in Gran Ultonia. Sometimes guests are upgraded from Ultonia to Gran Ultonia due to overbookings. Our location is perfect for city holidays. The park, restaurants and old town are in a short walking distance.

Our team is delighted to know that you appreciated our language and hospitality skills. We hope to have the opportunity to welcome you back at Hotels Ultonia Girona in the near future.

All the best,

Jordi Moure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 June 2014 via mobile

This was our 3 rd trip in 12 months!
Staff very helpful, rooms very good and would recommend you upgrade for a small additional cost.
Well placed for the Old Town and also has a roof top terrace bar with fantastic views!!

Stayed June 2014, travelled with friends
Helpful?
2 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear Michael M,

We sincerely apologize the delay in answering your review. Thank you for taking the time to tell us about your experience in Hotels Ultonia Girona. We value your opinion and want to improve our services. Your voice has been heard.

Our team appreciates your kind words and we continue to fullfil the wishes of our guests. Please, visit us soon since we will be more than happy to deliver to you the best service ever so that you can experience a wonderful and unforgettable experience again.

All the best,

Jordi Moure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Drogheda, Ireland
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 June 2014

Nice comfortable hotel with a good location on Gran Via de Jaume. We had a lovely room on the 7th floor which was very bright and airy. The Terrace Bar on the 5th floor offers great views of Girona. Just a 5 minute walk to the beautiful Old Town where you will find an abundance of cafes, bars and restaurants. The Frankfurter bar across the road is a nice place to end your evening, they also have an extensive snack menu. I sincerely hope I will return to Girona and I would stay in this Hotel again.

  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Sandra Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear Sandra Q,

Please accept our deepest apology for the delay in replying your kindest review. We value the opinions of our customers and thank you for taking the time to write your message.

We feel extremely honored with your comments and deeply grateful to them. Our location could not be better and we want all the guests to enjoy Girona as much as you did. Unfortunately The Frankfurter bar closed after your stay. But no worries, there are many new options to choose from for late-night-snack.

Our team is delighted to know that you enjoyed your stay in Hotels Ultonia. We hope to have the opportunity to welcome you back at Hotels Ultonia Girona in the near future.

Best wishes,

Jordi Moure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallinn, Estonia
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014

Location is perfect, close to the old town, but it stays on the noisy street. Staff is polite and gives hints on walking in the city, also provides with map. There is terrible stink of smoke in the room. Also walls are made of carton, so you hear all noises around and even water splash in the toilets of neighbour rooms. Beds are more likely couches with mattress.

Room Tip: High level of noise in the rooms
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Olga0606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear Olga0606,

We are sorry for any resentment we might have caused for you because of the delay in reacting to your message. Our team values all the opinions of our guests and we will take into account every observation.

Our team is truly sorry to hear that the room was not up to your expectations. We are working hard to find a way to make the rooms more quiet. We hope to have the opportunity to change your negative experiences during your next visit at Hotels Ultonia Girona.

Best wishes,

Jordi Moure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa Bay Area
Level 5 Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 25 May 2014

In May 2014 we stayed at the Ultonia while touring the walled city. We found the Ultonia to be a very convenient walk to everything. The hotel was comfortable and the staff was really nice, although we didn't care for their restaurant suggestions. based on location, value and comfort, we would definitely stay there again.

Room Tip: Ask for a room with a balcony. There are only a few, but the balcony was huge and a really nice pla...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GatorFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear GatorFans,

We are sorry for any resentment we might have caused for you because of the delay in reacting to your message. Our team values all the opinions of our guests and we will take into account every observation.

Our team is delighted to hear that you enjoyed your stay. The location is suberb and the city starts from hotel's doorstep. Thankfully the hotel is surrounded by a lot of different restaurants and bars, so there is enough options for every taste.

We wish to have the opportunity to see you as our guest, once again, in the future.

All the best,

Jordi Moure
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
girdwood
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 May 2014 via mobile

Hotel Ultonia was perfectly located for our time in Girona. It took us about 10 minutes to walk to from the train station, and less to walk over to the old town. Plenty of restaurants were near by. The rooms were fantastic and the employees were very helpful and all spoke English. A great value.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deathhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HOTELS ULTONIA ... G, Director de Relaciones Públicas at Hotel Ultonia Girona, responded to this review, 20 November 2015
Dear Deathhat,

Please accept our deepest apology for the delay in replying your kindest review. We value the opinions of our customers and thank you for taking the time to write your message.

Thank you very much for this wonderful review about your recent stay with us. We are glad that you enjoyed such a relaxed holiday in our hotel and that we managed to exceed your expectations. Moreover we feel proud of your comments in relation to our hardworking staff.

Our team is delighted to know that you enjoyed your stay in Hotels Ultonia. We hope to have the opportunity to welcome you back at Hotels Ultonia Girona in the near future.

Best regards,

Jordi Moure
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ultonia Girona

Property: Hotel Ultonia Girona
Address: Gran Via Jaume I n. 22, 17001 Girona, Spain
Phone Number:
Region: Spain > Catalonia > Province of Girona > Girona
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 20 Hotels in Girona
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ultonia Girona 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Ultonia Hotel Girona

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