The hotel is clean, and has a great location just across the street from the train station. Many of the rooms have a good view of the beautiful station. But the advantage of the location is wiped out by failures in the most basic of hotel attributes: security. Almost all travelers carry with them some items of value-whether jewelry and cameras or laptops and tablet computers. Although it seems that some rooms are equipped with safes, ours was not. The registration document said the hotel was not responsible for any items not left in their safekeeping. (the more traditional mechanism, before in-room safes became common). So I asked to leave my camera and tablet in their lockup. Incredibly, despite the information on the registration document, the receptionist insisted there was no place available to stow items for safekeeping. So we ended up carrying the stuff with us as we wandered around sightseeing, and going out for meals.
A couple hours after our arrival we heard someone seeming to try to open our door, but then moving on. We figured it was a guest at the wrong door. But later, after hearing more noise, we discovered a man passed out laying on the floor of the hallway near our room.
Needless to say, we won't be going back to this hotel.
- Official Description (provided by the hotel):
- Ramon Berenguer IV Hotel is located in the commercial and business center of the city, opposite the railway station and the AVE terminal. Located on the Rambla de Ferran Lleida, this hotel is just 30 meters from the shopping center and just 100 meters from the Llotja and the fairgrounds. Segre River Park is located two minutes walk from the hotel. All rooms have private bathroom, free Internet service, flat screen computer access in the hotel reception. Fifty meters from the hotel there is a public parking with a capacity of 550 vehicles, and also a free overnight parking area of forty seats. ... more less
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- Also Known As:
- Hotel Ramon Berenguer IV Lleida, Catalonia, Spain