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“Excellent location”
Review of Hotel Lauria

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Hotel Lauria
Ranked #9 of 20 Hotels in Tarragona
York, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent location”
Reviewed 20 August 2013

We booked a 2 night weekend break through the hotel's website and breakfast was included in the price, (€8.50 if purchased at the hotel). The hotel is wonderfully situated on the Rambla Nova close to the seafront and the Mediterranean balcony. We were arriving late in the evening during the Sant Magi festival so I emailed the hotel to confirm that they would hold the room and requested a room overlooking the Rambla Nova if possible. They responded promptly to acknowledge our late arrival and when we arrived we were given a room overlooking the Rambla. But this was no ordinary room, we were given an apartment, with separate living room and full sized bathroom with bath and shower over the bath. There was air conditioning in the hallway which made the apartment really comfortable as the heat in the city was oppressive.
There are lots of bars and restaurants along Rambla Nova but we found it more atmospheric to eat in the old town just a few minutes stroll from the hotel. It was the Sant Magi festival and there was entertainment and a real buzz in Placa de la Font which is lined on both sides with tapas bars and restaurants.
We took the little road train around Tarragona which provides a good overview of the city. you can get on and off at any of the 8 stops and there is a stop at the bottom of the Rambla Nova, stop number 7.
Tarragona is a lovely city and our weekend break just gave us a small taste of what it has to offer. We would love to go back when it is a little cooler so we can explore further.

Stayed August 2013, travelled as a couple
Helpful?
Thank judeyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 28 August 2013
Dear Judeyork,

Thanks a lot for your comments and the time used. It's great to know that you've enjoyed our city. As you say we've a lot to offer to the tourist people then, I hope to see you again in Tarragona and, as we've done now, we'll try to offer the best for your stay.

Regards,

ELOY CAPDEVILA
HOTEL LAURIA*** MANAGER
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Rating summary
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  • Value
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Traveller tips help you choose the right room.   Room tips (53)
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england
Level Contributor
84 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed 18 August 2013

A disappointing stay overall. We had 2 "executive" rooms which were worst than any other standard rooms we had stayed in 4 other cities on our tour of Bilbao, San Sebastian, Barcelona, Sitges and Tarragona. The AC di not work in one room for the entire stay and workmen who came in to unsuccessfully mend it made a real mess in the room. They didn't cover anything up and dripped fluid on a brand new unworn 85 Euros polo shirt. (The hotel washed it). It was extremely hot and despite daily complaints we were not moved or offered a refund.

Nice little pool and in a great location. Lovely entrance hall from the Ramblas. In drastic need of renovation. Very old fashioned in a 1970's cheap Costa style.

Room Tip: Go to another hotel with a pool.
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  • Stayed July 2013, travelled with family
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Helpful?
3 Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 20 August 2013
Dear Mr Alanriley,

I'd like to say you thanks for the time used to comment your sensations and also say you sorry for the inconveniences that we caused you. I don't know the rest of the hotels that you used in your trip and their categories but we're a basic hotel with a not expensive rate and we're working hard to renew all hotel. You stayed in a room in a modern style refurnished 3 years ago; I can't understand your comments about 1970's.

As I've said you just three years ago we refurnished the 3rd floor and this year, for the moment, we've refurnished 10 rooms from the 2nd floor (all this means the 50% of the hotel and we're working to refurnish all the rooms from the hotel).

I'm sad about your comments because when we spoke directly in the hotel I thought that everything were ok. As you know we tried to de best for you to solve it fast but at last we had to change all the equipment and this operation needs time and your stay were a short stay.

Just to finish say you sorry again and, if you decide to visit us again, I promise you that you'll have a wonderful stay with the best conditions that we can offer.


Best regards,

ELOY CAPDEVILA
HOTEL LAURIA MANAGER
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Bristol, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2013

We went with our 2 kids and the hotel gave us adjoining rooms which was perfect. The grand entrance from the Rambla Nova looked fabulous & really grand. Basicrooms but with air con, good, comfortable and clean, helpful staff and good breakfasts.Great location

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 13 October 2013
Dear Faith B,

Thanks for your comments and your time. We're very happy because we feel that you enjoyed your stay in our hotel and, of course, in Tarragona.

If you come back again to Tarragona, no doubt to choose our hotel again, I'm sure that we can do you stay better that the last one. We're working daily to improve the hotel and be more eficients.

Regards,

ELOY CAPDEVILA
HOTEL LAURIA*** MANAGER
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Moscow, Russia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 August 2013

The hotel is absolutely what you are looking for in this marvelous town.Near the sea shore, in the Rambla Nova. Very friendly and efficient staff. I liked all about it. The only recommendation - a bit of renovation and new towels)))

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RMargo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 14 August 2013
Dear RMargo50,

Thank you very much for your comment and the time spent on writing.
These comments help to know a little more about our facility and the satisfaction of our customers.

Best regards,



ELOY CAPDEVILA
MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2013

Good hotel. Basic comfort but has a great location on main boulevard . Hotel is very clean and staff helpful. 5 min walk uphill from train station or taxi €30 from Reus Airport for 3 people. Swimming pool area is small but nice. bar in at reception but never seemed to have staff. had breakfast once €8.70 but not much choice. Rooms are basic but you can upgrade at extra cost. Beds uncomfortable . Great ice cream shop out front and to the left. beach was 15 min walk downhill from hotel. good beach even though a bit scruffy area but always felt safe. Old square across the road is nice and seems evening life is there . Plenty restaurants and all okay. Nothing great. Tarragona is lovely town. Lots of lovely shops next to hotel. Tarragona has a city feel and pretty grubby but has a great feel and plenty of sight seeing. MacDonald is filthy inside and out and risk of food poison like my son. Sick for days. Now Dunkin Doughnuts is awesome ! Known there as Dunkin Coffee. Very clean and good food. Went to Porta Aventura . Train was €5 return and one stop. Excellent day and train service. One stop ans approx 15 mins. Will go back again.

Room Tip: Do t pick rooms 109/110 up to 117 and below or above floors as in a lane and very dull.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raines45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 14 August 2013
Dear Mr. Raines45,


Thank you very much for your comment and the time to spent on writing.

In regards to the beds unconfortable, I will try to figure out which room they stayed so we can check the status of the beds and renew if possible.

Remind that we have executive rooms cost 15€ more per night than the standard room and these rooms have new beds since they are renewed.


Best regards.



ELOY CAPDEVILA
MANAGER.
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Wexford
Level Contributor
3 reviews
3 hotel reviews
Reviewed 8 August 2013

So disappointed, paid a large sum of money after being told 3 different prices online, and got short changed at the hotel, no fridge, no hot water for tea/ coffee, horrible room, two single beds for a double bed after paying the price for a double bed. Staff not welcoming, would never go here again, so disappointing! money wasted

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fairy2993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 10 August 2013
Dear Mr/Ms Fairy 2993,

Thanks a lot for your time and your comments. I'm sad because me and my staff didn't get to be as your expects about our hotel.

In your comments you detail us that you received 3 different prices online. Of course it's possible and I'm sure that all these rates had different conditions. It's usual in our hotel, is the guest who decide which option is the best for you. If you visit our official website and you search any booking you'll see that we've more than 3 different prices because you can find the regular rate, non refundable rate, summer offers, packs with Thematic Park Resort tickets or with guided visits in Tarragona. About the money that you paid I can't say you so much, I'm sure that our hotel has very competitive rates, also if you compare with the rest of the 3 and 4 stars hotels from Tarragona, Salou or another destinations from Daurada Coast.

About the fridge, I just would like to tell you that you're right, we don't have fridges in the rooms. In Spain just in the 4 and 5 stars hotels is compulsory to have fridges. Our hotel don't have fridge but in reception (It's open 24h) we've a big bridge where we can keep your products and, of course, without charge.

About the tea/coffee facilities I'd like to explain you that it isn't usual in Spain, you just can find these facilities in the most luxuries hotels, you don't find it in a standard 3 stars hotel as Hotel Lauria.

Just to finish, I'd like to inform you that we've the standard rooms and executive rooms. In all the websites where we're published we inform about the both rooms and you can see pictures from all the kind of rooms. The executive rooms are new rooms with a modern style. In all the websites we offer rooms for two people with a double bed or twin beds. If you ask for a double bed we take it just a request and we always do the best to satisfy to all our guests but it isn't always possible. As I said you at the beginning, I'm sad because you didn't get to be as your expectation about our hotel.

Regards,

ELOY CAPDEVILA
HOTEL LAURIA*** MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 August 2013

This was our first visit to Tarragona and it most certainly will not be our last! An absolute gem of a city and Hotel Lauria was just perfect! Ideal central location for all what Tarragona has to offer. We arrived at Reus airport 8.50pm on a Tuesday evening and were lucky enough to catch a bus to Tarragonna via La Pineda! 20 min walk from the bus station to the Hotel, along the very attractive Rambla Nova, very easy to find! Nice frontage and entrance to the Hotel. We were greeted by a very efficient young lady who checked us in promptly and with a smile! Our room was located at the rear of the building on the second floor, our room was very clean and spacious with on suite. Super walk in shower! Double bed really comfortable, air conditioning and balcony! Perfect. Breakfast served till 11am continental style and adequate! Free Wifi and safety box. Very nice swimming pool and well kept area with sun beds. Hotel staff very friendly and helpful, maid service was excellent with towels changed daily. Problem with the air conditioning was sorted immediately. We cannot fault Hotel Lauria. A brilliant holiday, a brilliant city and a brilliant Hotel! The package was perfect! Look forward to a return visit!

Room Tip: Room at the rear was very peaceful.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelLauria, Gerente at Hotel Lauria, responded to this review, 6 August 2013
Dear Robert,

First of all thank you for the time spent on your comments, for the rest of sailors know a little more about our hotel and the satisfaction of our customers.

We are pleased that your stay has been to your liking and that will want to come back to stay at our hotel.


Best regards.



ELOY CAPDEVILA
HOTEL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lauria

Property: Hotel Lauria
Address: Rambla Nova 20, 43004 Tarragona, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Tarragona
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 20 Hotels in Tarragona
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Lauria 3*
Number of rooms: 72
Official Description (provided by the hotel):
Just 100 metres from the "Balcón del Mediterráneo" Viewpoint, Hotel Lauria is located on Tarragona’s main street, Rambla Nova. It offers an outdoor pool and air-conditioned rooms with a balcony.The rooms at the Lauria feature parquet floors and dark wood furniture. Each one comes with flat-screen satellite TV and free Wi-Fi.The hotel serves a daily breakfast in the modern dining room, and there is also a bar. ... more   less 
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Also Known As:
Lauria Hotel Tarragona
Hotel Lauria Tarragona, Spain - Costa Dorada

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