I stayed here for three nights after making my way to Santiago on foot. My room was at the rear of the hotel and was quiet, clean and comfortable, with a balcony. Service ranged from fabulous (keen young receptionist helped me book onwards accommodation) to a little unresponsive, but the latter may have had more to do with language difficulties than an unwillingness to help. The hotel restaurant serves top-quality food and, as others have commented, the hotel itself is in a great spot, just outside the heart of the old city.
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