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“Amazing!”

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Parador Hostal Dos Reis Catolicos
Certificate of Excellence
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing!”
Reviewed 24 August 2014 via mobile

The Paradore in Santiago De Compostela is absolutely amazing! In addition to being a five star luxury hotel it is also an fantastic museum with over 500 years of history behind it. A place not miss if you are in the city! If you cannot afford a night here have a reasonable menu del día lunch at it's cafeteria and get a free pass to tour the Botel as a museum. Even better deals for those who have walked the Camino DE Santiago.

Stayed August 2014, travelled as a couple
Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio_Castro_Marcote, Gerente at Parador Hostal Dos Reis Catolicos, responded to this review, 31 August 2014
Dear Guest,

Thanks for sharing the experience of your stay in our hotel. I will report your opinion to the staff. I hope to see you again in this Parador.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Cologne
Level Contributor
404 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
Reviewed 22 August 2014

Our expectations were high since we’d read our guidebooks (but not the reviews here) beforehand: “the palatial parador is Santiago’s top hotel” (Lonely Planet), “one of the most renowned paradors in Spain” (1000 Places to See), “one of the world’s most luxurious” (Hunter Travel), “one of the world’s grandest hotels” (Eyewitness Guide), “magnificent […] one of the world’s most famous […] irresistibly luxurious rooms […] worth every penny” (Rough Guide). After our disappointing stay at the monumental parador in Leon, however, we had learned not to believe everything we read.

Even though our first glimpse wasn’t after a long pilgrimage but just after a short uphill taxi ride from the train station, we were still overwhelmed. And on each day of our stay we would marvel anew at one of the world’s grandest squares framed by the Cathedral, a palace, a college, and our five-star home-away-from-home.

But we first had the challenge of finding the perfect room – since we had decided to spend the entire two weeks just at one hotel for my intensive Spanish course and thus didn’t want to settle for less. Santiago (what a fitting name!), Susana, and Rosa at reception provided five-star service from the very start; knowledgeable staff members like José and Dolores provided us with glimpses of the range of rooms and invaluable historical tidbits about the extraordinary building: We saw standard double rooms with limited light but with wonderful historic atmosphere to the grand Cardinal’s suite with its two canopied beds and bay window view of red roofs, churches, and gardens extending all the way to the surrounding mountains.

Our favorite was the junior suite 232 (one of four junior suites available) just below the Cardinal’s suite with the same panoramic view (see photos), but we also had a chance to see the other junior suites: one with a view of the Cathedral (203), one with high ceilings and beautiful white marbled bath (320), and one with views of the interior patios (233).

Our first two nights were in a standard double room (314) with one large bed and a view onto a side street. While the bed had a very comfortable mattress, it was a bit dark in spite of the large window and a bit cramped due to an awkward placement of the bed and the door leading to the small foyer and bath. But we were able to enjoy the regal corridor of the third floor with views of one of hte courtyards by sitting outside our room on one of the comfortable sofas.

We moved to our favorite suite for the rest of our stay (see photos): a foyer with two desks – perfect for our laptop and tablets – and chairs lit by day through a window with scenic view, a floor lamp providing a warmly lit cozy welcome each evening. The bedroom area had two four-poster canopied beds that we could push together and thus sleep in historic surroundings perfectly, a sofa for lounging and reading, four chairs, a floor lamp for the evening – the windows with the panoramic view of the countryside provided lots of light during the day – two large clothes closets and a flat screen TV. The wonderfully spacious bathroom with floor to ceiling marble walls and beautiful flooring had two basins and a partially separate toilet area.

We got to know all four floors and the four beautiful courtyards during our stay and noticed the successful integration of modern conveniences like elevators and internet into a unique historic setting. The areas opened to the public and those only accessible to hotel guests were all spotless. It’s amazing to stroll through the courtyards every day to your room, passing the royal chapel and eavesdropping on the concerts, weddings, and events, admiring the art on the walls, hearing the floors creak just a bit in passing. And you just have to walk out the front door to meet the constant stream of pilgrims arriving after their long hikes to applause and hugs and tears of joy – a truly magical place unlike any other we’ve ever experienced.

The prices vary a lot from week to week, but by booking early and making use of the specials on the official parador website, our half board arrangement turned out to be very reasonably priced indeed. (We’ll review separately here on TripAdvisor the wonderful restaurants in the parador that served us delicious lunches and dinners.)

Tania, Estanfanía, Lucía, Daniel as part of the breakfast staff always had time for a chat while serving other guests in the comfortable breakfast room with views of the Cathedral and of the surrounding countryside. We enjoyed the fresh fruit, eggs, of course the delicious jamón, freshly squeezed orange juice, along with Galician and north Spanish specialties like sobaos pasiegos, and either a pot of café-con-leche at our favorite table by the window or Daniel showing off his barista talents by designing a cappuccino especially for me.

But it wasn’t only the thrill of living in a historic building that made our stay so splendid. The real treasure in this parador is the service. We mentioned in passing at Sunday breakfast that we had been awakened by wedding party music the evening before. Evidently the very attentive staff had passed on the news of our red eyes: We found upon our return that evening a delicious Santiago Tarta cake in our room. And upon returning after our final dinner with many farewells to the friends we’d made, we found a bottle of Veuve Clicquot, compliments of the house (thanks especially to Marcelino from Dos Reyes Restaurant)!

Of course one could claim that such royal treatment is reserved for guests who stay longer than a few nights or was due to my Spanish companion, who can be very charming when he wants to be. But we were also able to observe during our people-watching time in the lobbies and restaurants the superb service to other guests too. And we smiled when eavesdropping on staff conversations about successfully meeting the challenges of “challenging” guests.

After two weeks we can confirm whole heartedly the praise in our guidebooks, and we will never forget the wonderful people who turned a world famous grand hotel into a very special home-away-from-home for us.

Room Tip: rooms overlooking the cathedral have great views but can be a bit noisy, for panoramic views and mor...
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GermanJody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
83 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 21 August 2014

Fantastic location on the main square facing the cathedral. We had room on 4th floor overlooking courtyard. Nice sized room and bathroom - fairly typical Parador decorations. Good working shower in bath. Very good breakfast spread in nice dining room on 1st floor overlooking the Plaza.
Negatives :- Really difficult to find the right access road by car - detailed directions should be given beforehand. Wi-Fi in room a bit temperamental.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Papa_Polo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio_Castro_Marcote, Gerente at Parador Hostal Dos Reis Catolicos, responded to this review, 28 October 2014
Dear Guest,

Thanks for sharing the experience of your stay in our hotel. I will report your opinion to the staff. Apologize to you for any inconvenience that may have caused the wifi´s Parador. Hope to see you again in this Parador.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
204 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 19 August 2014

If you drive to Parador the signage in town is less than helpful as the road seems blocked to cars as you approach road leading to Plaza so you end up going past rear of Parador and down hill and only when you have circulated city and come back up hill from opposite direction does it make sense you have to drive into pedestrian road to get round front of Parador where you park in front and porter comes out to help with luggage. I had pre-booked rooms with view onto Plaza and Cathedral and it was a stunning view. Sadly cathedral front and tall towers are encased in scaffolding for repairs which impeded full appreciation. The Parador was very comfortable and the restaurant was excellent. Great location for old town and you never get tired of view of Plaza where children groups sing and dance and weary pilgrims arrive with their backpacks. Shame Parador doesn't have a pool because it was very hot.

Room Tip: When you pre-book ask for a room that looks onto Plaza and Cathedral.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jostony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio_Castro_Marcote, Gerente at Parador Hostal Dos Reis Catolicos, responded to this review, 28 October 2014
Dear guest,

Thanks for giving us the opportunity to show our improvements and I will report your opinion to the staff. I hope to see you again in this Parador.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
250 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 377 helpful votes
Reviewed 16 August 2014 via mobile

Gorgeous bedrooms in a truly fabulous building, in a remarkable location. Excellent unobtrusive service. First-class breakfast buffet. Lovely public areas in which to relax.

Many guidebooks describe this as the best hotel in Spain. I can well believe it. A truly, truly memorable place to stay.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio_Castro_Marcote, Gerente at Parador Hostal Dos Reis Catolicos, responded to this review, 28 October 2014
Dear guest,

Thanks for giving us the opportunity to show our improvements and I will report your opinion to the staff. I hope to see you again in this Parador.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 August 2014

Reputed to be the best Parador in Spain you can not fault it's location, grandeur, history and breakfast buffet is second to none, but to be the best you must remember the most important thing and that is "customer service".
This was my second visit taking my wife on a drive of the Camino after walking it 4 years ago when I also stayed in Hostal Reis Catolicas. I must have been exhausted not to hear all the noise from the pilgrims, tourists, horses, bagpipes and service vehicles during the night and that was in a superior room. There were no valet or parking spaces left at the hotel so I was directed to a public car park where I had to walk back in the pouring rain. Couldn't get a reservation in the restaurant as it was fully booked. The room was missing a magnifying mirror, slippers, paper tissues and face cloths (all and more were supplied in the sister Parador in Leon the previous evening). When I mentioned the problems at the front desk the receptionist just raised her hands and shrugged her shoulders. She did however find us an iron and ironing board.
Either don't go when it is so busy or walk the Camino and you will be too exhausted to notice.

Room Tip: Do not accept a room that is on the side of the Calle San Francisco.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Bert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio_Castro_Marcote, Gerente at Parador Hostal Dos Reis Catolicos, responded to this review, 28 October 2014
Dear guest,

Thanks for your comments and apologies for the attention. I will talk with staff to improve our client attention and don't repeat that situation.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 August 2014

If you are visiting Santiago De Compostela then a beautiful hotel right on the square adjacent to the Cathedral is perfect.
The square is closed to traffic unless you are a guest of the hotel, and after you have unloaded your car it is spirited away to an underground car park for safe keeping. The hotel is everything that you would expect from a Parador but also has the added bonus of a former monastery and travellers hospital to explore including no less than 4 cloisters.
The restaurant is down in what I assume was a crypt which is a magnificent room.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank tcichris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio_Castro_Marcote, Gerente at Parador Hostal Dos Reis Catolicos, responded to this review, 16 August 2014
Dear Guest,

Thanks for sharing the experience of your stay in our hotel. I will report your opinion to the staff. I hope to see you again in this Parador.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parador Hostal Dos Reis Catolicos

Property: Parador Hostal Dos Reis Catolicos
Address: Praza Obradoiro 1, 15705, Santiago de Compostela, Spain
Region: Spain > Galicia > Province of A Coruna > Santiago de Compostela
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Santiago de Compostela
#8 Family Hotel in Santiago de Compostela
#8 Business Hotel in Santiago de Compostela
#8 Romantic Hotel in Santiago de Compostela
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Parador Hostal Dos Reis Catolicos 5*
Number of rooms: 137
Official Description (provided by the hotel):
Royal Hospital, late 15th century pilgrim¿s hostelCombining history, art and tradition, the goal of pilgrims and the emblem of St. James, the Hostal dos Reis Católicos, in the Plaza do Obradoiro, forms together with the cathedral one of the world’s most remarkable, and most visited, urban settings. The Hostal, which first saw life as a Royal Hospital in 1499 to house the many pilgrims arriving in Santiago, today still invites the traveller to enjoy this universal and fascinating city. Considered the oldest hotel in the world, it is also one of the most luxurious and beautiful. It has four extremely beautiful cloisters, elegant public rooms, spectacular bedrooms and a luxurious dining room offering Galician style fish and meats and the classic apple filloa pies and crème brulee. ... more   less 
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Also Known As:
Parador De Santiago De Compostela Hotel Santiago De Compostela

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