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“Fantastic loved the location and the apartment”
other travellers have booked this property
Beach House Apartment with an incredible view
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Beach House Apartment with an incredible view
Nautical themed kitchen Large kitchen breakfast table
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Very good
82 reviews
Beach House Apartment with an incredible view
Nautical themed kitchen
Large kitchen breakfast table
HD TV
Wet Room
Fishermans lamps
What a view
Communal swimming Area
View from the reception room at sundown
Comfortable bedroom leading onto the balcony
Kitchen bar
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Gibraltar

Reviews from our community

Very good - based on 82 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
youknowme...
oxford england
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“The Truth Review”
Reviewed 23 September 2015 for a stay in September 2015
2
people found this review helpful

Arrived at Neptune House, Marina Bay as agreed to find ourselves locked out, waited for another flat owner to let us in, took the lift to the 5th floor but could not get a reply, telephoned the owners only to find they had gone away for the weekend but told me the key was in the post box for Appt 508 downstairs, how we could have known this or actually got the key from inside a locked lobby, goodness only knows.
We got inside, quite a disapointment after all the rave reviews, small and shabby, unpacked and decided to make a cup of tea, fridge was tired, ice box bolted shut as if a dangerous animal was locked in it, a open pack of UHT milk was left in the fridge, just a few drops left in it for us, perhaps that was our welcome pack. kitchen was grubby, dish cloth stained and filthy, picked up the first mug and it was stuck to the shelf just enough to tell me the place needed a clean, washed the mugs and made tea, sat down to drink it and saw a cockroach raced across the floor, a sharp wack with my shoe sorted it out, i left it flattened in front of the television.
The flat is only 50 yards from the runway, they planes stopped about 9.00pm but then the maintenance crew leapt into action, about 50 men, JCBs, tractors, jack hammers and sweepers, time to repair the runway this along with the resurfaceing of the said runway was planned for some considerable time, still work stopped by 08.00am So no sleep for us, not that the condition of a collapsed mattress would have given much sleep anyway.
Got up and showered, the cracked shower screen leaked water across the bathroom floor, the towel had dubious greassy marks and the toilet would take 2 hours to fill back up when flushed, so plan who uses the toilet carefully and when to flush and when not too.
We were advised that we had two pool passes in the information booklet, how they could be used, I do not know as when we finally found the pool, hidden behind a rendered wall across the back carpark and by the new block of flats just being built, it appeared a number code was required to get in the locked gate to the pool. Absolutely no information was left for us at all on the day to day use of the flat, if you do go anjd are told the bins are out back, you will find them inside a white shed to the left of the car park, or you can search for them as we did.
We made the decision not to stay any longer and booked a suite in The Rock Hotel for the remainder of our holiday. The suite cost little more than the £800 we wasted on this filthy, noisy dump. Photos available if required.
Do not waste your money on this, the owner can even be bothered to let you in.

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
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Service
Liked best: Getting booked in to the revamped Rock Hotel
Liked least: Having to book in to the Rock Hotel
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Sep 2015
we are shocked, disappointed and saddened by your review. Our repeat guests and reviews speak for themselves who only last week left a review and rebooked for next year. Speechless
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jackie t
1 review
“Fantastic loved the location and the apartment”
Reviewed 21 August 2015 for a stay in July 2015

We loved our stay in the apartment being right on the marina it was great for us .Great bars and restaurants right there .Casemate's was only a 5 minute walk if you wanted to go and shop and try other restaurants to eat in or have a drink or 2.Stephan and Jo where very helpful and accommodating which was important .They are very friendly people and would do anything to help .It was important to them that we enjoyed our stay and that we were happy with the apartment .Check out Gauchos the food is fab ,in shrt wish I was back there right now .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Aug 2015
Agh Guys thanks so much. Your comments always make everything worthwhile. We really do appreciate it that you have taken the time to write this. Please come back soon. Lots of love jo and Steffan x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rob D
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Highly Recommended for a Nice Holiday”
Reviewed 10 August 2015 for a stay in August 2015

A well presented and reasonably priced apartment in a great location. Sufficiently well equipped for self catering but on the doorstep of plenty of nice restaurants so the choice is yours! And only a short 5 - 10 mins walk into main square - Casemates - and Gibraltar centre.
We were pleasantly surprised with the size as we assumed it would be smaller from the description, but there's a nice sized bathroom and bedroom plus a partially separated kitchen area which had everything we needed.
Lovely views of the sea and marina area. Balcony is not huge but you can seat two plus a small table and eat there at a push or just watch the yachts and boats come and go.
Nicely done out and pleasant to stay in. Pool is clean and well maintained and has plenty of sun beds and umbrellas.
Right amidst the action of Marina Bay but not at all noisy at night (planes taking off are quite loud but infrequent and only during daytime).
Residents' parking in private car park (open air) for which you can have a remote keyfob; very handy!
Jo & Steffan are a very nice couple and go out of their way to ensure you are happy and have what you need.
Would love to stay again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, Nice clean and well presented apartment
Liked least: We stayed during a Levante (highly humid and muggy) - this is not common so no complaints but AC would have been nice on this occasion
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Aug 2015
That's so kind of you both to write such a helpful review for other travelers, it was lovely to meet you all and thank you for leaving the appartment so very clean and tidy. Would welcome you back anytime. Enjoy the rest of the summer. Jo and Steffan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
194SueG
Watchet, United Kingdom
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Excellent!”
Reviewed 8 July 2015 for a stay in July 2015
1
person found this review helpful

This was our second time at this lovely apartment. The owners, Jo and Steffan, are lovely people who go out of their way to help you.
It was great to sit on the balcony at the end of what was an exceptionally hot stay, with an ice cold glass of wine and watch the beautiful sunset.
Plenty of places to eat right by the marina, or wander up to the main town area for plenty of choice there too.
We hope to be able to stay at this apartment next time we visit. I really recommend it.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HannahMar...
Crawley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home from home.th”
Reviewed 26 June 2015 for a stay in June 2015
2
people found this review helpful

This is an excellent rental property. It is situated 15 minutes from the airport. Walking to the apartment is a brilliant start to your holiday, especially as you have to walk across the runway (yes you really do)The apartment is a stones throw from the runway and it's lovely to watch planes come and go, they do not disturb you at night time etc. It is a 15 minute walk to the city centre. Shops galore, clothes, shoes, bags, jewellery, duty free the list is endless. Lots of WW2 history. You will be assured of a warm welcome if you stay here. We like it so much this is our second time here and will be coming back next year. Thank you so much for making us feel welcome Jo and Steffan look forward to seeing you soon.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stu5748
Edinburgh, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“What a Wonderful Apartment”
Reviewed 8 June 2015 for a stay in June 2015
2
people found this review helpful

We have been to Gib a number of times before but this was our first visit to this apartment and it will definitely not be our last. We absolutely loved this apartment - from the spectacular views across the Bay to Spain to the fantastic location in Ocean Village. The apartment is ideal for a couple with plenty of space inside and a lovely wee balcony facing the marina outside. It is fitted out with everything you need (fridge / microwave / dishwasher etc) and has a lovely walk in shower We especially loved the day bed under the large open window in the main room which was an ideal place to chill out when the sun and heat got a bit too much outside. The owners Jo and Steffan were fantastic as well. Communications were excellet and nothing was too much for them. All in all we had a brilliant holiday and cant wait to return.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jun 2015
Hey guys , that's so kind of you to say so. You are welcome back anytime and thanks for leaving the apartment so clean and tidy. Great guests. See you soon we hope x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laura H
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely, comfortable and convenient”
Reviewed 23 May 2015 for a stay in May 2015
1
person found this review helpful

Had a lovely time in this apartment and Gibraltar. Apartment was very comfortable and in a great location on the Marina Bay, with bars and restaurants a stones throw away, and a 5 minute walk to Casemates which is busy in the day and leads on to Main Street where all the shops are and just before you get to Casemates is the bus station where you can get a day trip ticket for £2.75!!! There are bus stops all over Gib, so for example you can go to the Rock to see the monkeys, then on to the beach, then go to Morrisons on way home! Go to the tourist info in Casemates square to get bus timetable or any other info you need, eg what events are going on during your stay. Jo and Steffan were great and really helpful, they really want you to have a great time and so helpful with anything you want to know. Would def stay again!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The comfort and space in the apartment and all of Gibraltar
Liked least: All bars shut at 11pm during the week.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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