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“Definately would recommend” 5 of 5 bubbles
Review of O'Callaghan Eliott Hotel

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O'Callaghan Eliott Hotel
Ranked #3 of 6 Hotels in Gibraltar
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Definately would recommend”
5 of 5 bubbles Reviewed 30 August 2014

We have just returned from a four night stay in room 513. The room was perfect for our needs (one adult and two children). All the staff were so friendly, every Room Attendant said 'hello' when we met them in the lift or corridors, the Reception and Bar staff were friendly too. The staff at breakfast were extremely attentive and pleasant and during the afternoon the same staff made sure we had enough towels by the pool too. We didn't have dinner at the hotel as it was out of our price range but the bar snacks and breakfast (particularly the sausages) were lovely.

This is a perfect hotel if you want to be centrally located. The air conditioning in our room and the shower was one of the best we have experienced abroad. The view from our balcony included Gibraltar harbour, Morocco and Spain - what more could you ask for?

Room Tip: I understand rooms either have view of the harbour, Morocco and Spain or of the Rock.
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  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sian666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 4 September 2014
Dear Sian666,

Thank you for taking the time to write your review.
It was a pleasure having you stay with us.
Thank you for your lovely comments which I will pass on to my team here.

We are looking forward to welcoming you back soon.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,728 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (567)
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English first
London, UK
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 30 August 2014 via mobile

Stayed here for our 'child-free' weekend away and cannot recommend the hotel highly enough. The room was large with great views and was very clean. The food both by the pool and in the verandah bar was amazing quality and always freshly prepared. We spent every afternoon by the pool and there was always plenty of room and the bar staff were always keen to help. The staff throughout the hotel are amazingly friendly, will definitely stay here again on our next visit.

Stayed August 2014, travelled as a couple
Helpful?
Thank CluelessUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 4 September 2014
Dear CluelessUK,

Thank you so much for taking the time to write your lovely review.
Thank you for your lovely comments, which I will pass on to my team here.
We strive to provide a good service and it is always great to hear comment like yours.

We look forwards to welcoming you back soon.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 30 August 2014 via mobile

Stayed at the Elliott at beginning of August and couldn't have been happier with choice of hotel.

My partner and I chose the hotel due to its location and great reviews. The purpose of our visit was to get married.

Check in was easy and Mary was very friendly and helpful which was welcome after the long drive from Malaga.

The room was spacious and clean. Views from balcony were awesome. Shower was very powerful which is a definite plus. Bed was comfy. Breakfast was plentiful, choice great, very fresh and tasty. Breakfast room on top floor next to pool with amazing views across Gibraltar.

The hotel is situated in the town centre, only a few steps away from the bustling main street. At the opposite end is casemate's square full of bars, shops and places to eat. There is often evening entertainment at the square.

The hotel also hosted a jazz night and a BBQ in the terrace during our stay.

For anyone getting married in Gibraltar the registry office is a short 5 minute walk.

Would highly recommend the Eliott and can't wait to return to celebrate our anniversary next year.

Stayed August 2014, travelled as a couple
Helpful?
Thank ali h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 4 September 2014
Dear ali h,

Thank you for tasking the time to write your review.
Thank you for all your positive feedback, which we really appreciate.

We look forward to welcoming you back for your 1st anniversary if not before.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

Room was brilliant and room-service was speedily received. Staff were very friendly and helpful with enquires. The breakfast had an outstanding selection with the full English being delicious. Overall our stay was comfortable and with the positioning of the O'Callaghan Elliot right bang in the centre of Gibraltar it was easy to reach attractions. Overall a brilliant hotel, would recommend to anyone staying in Gibraltar :)

P.S What type of sausages do you have on the breakfast menu? They were delicious,

Room Tip: Stay on the top floor as probably less noise from bar and sea views of Gibraltar.
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ENEP153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 29 August 2014
Dear ENEP153,

Thank you for taking the time to write your review.
I was delighted to read that you had a great stay with us.
Yes our sausages are very tasty, they are Cumberland Sausage.
We look forward to welcoming you back again soon.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxfordshire
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

This hotel really gets extra marks for the customer service.

Yes the rooms are a good size, comfortable and well equipped. Yes the central location is perfect for the town. Yes the rooftop pool is great ... offering fantastic views. However, I'm writing this review mainly about the help we were given, when preparing for a wedding (which was at the top of the rock).

Lynn on reception sorted-out so many things for us! She drew so many maps and arranged a lot of taxis. When housekeeping couldn't lend us their iron, somebody rushed-out and bought us a new one ... which was delivered to our room. We were allowed to keep our rooms for a couple of extra hours to prepare for the wedding. The staff really tried very hard to make sure our (stressful) day went as well as possible.

Thanks guys ... you really made a difference to us!

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thingumy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 29 August 2014
Dear Thingumy,

Thank you for taking the time to write your review.
I was delighted to read that you enjoyed your stay with us.
Thank you also for your comment on our service which we strive to provide,and it is always a pleasure to hear comments like this.
I will pass on your lovely comments to Lynn, who was happy top take care of you during your stay with us.
We look forward to welcoming you back soon.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

This is an impressive building, eight floors, spacious rooms and lovely views of either the rock, or the sea. Our triple room was really big and the double Bed was actually King sized, hower the roll-up bed provided was uncomfortable. Room service kept the room neat and tidy, and the hotel was happy to arrange taxis etc to and from the hotel. We were always given any assistance we required, and normally quickly. The upstairs hotel is lovely, and we were hugely impressed by the friendliness and customer service of Sebti, Zoltan and other staff members up there. Breakfast was a wonderful affair, and there is a wide enough choice to cater for vegetarians etc. I would happily stay there again and reccomend it to others. However I do think the receptionist could have been a bit more friendly and we should have had a seperate sink for drinking water

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nadeem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 29 August 2014
Dear NadeemA,

Thank you for taking the time to write your review.
I was delighted to read that you enjoyed your stay with us.
I will pass on your lovely comments to Sebti and Zoltan who were happy to take care of you during your stay with us.

We look forward to welcoming you back very soon.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 August 2014

We stay here on a regular basis to visit our daughter and grandaughter so know the hotel well, the staff make us very welcome and our grandaughter when she was younger was convinced we lived here, we like room 307 as it is big with a super kingsize bed which enables our grandaughter to stay with us.

Room Tip: Speak to reception they always give honest replies
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Brendaswash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary K, General Manager at O'Callaghan Eliott Hotel, responded to this review, 29 August 2014
Dear Brendaswash,

Thank you for taking the time to write your review.
I was delighted to read that we are your home away from home.
We look forward to the opportunity of welcoming you back very soon.

With kind regards, Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about O'Callaghan Eliott Hotel

Property: O'Callaghan Eliott Hotel
Address: 2 Governors Parade, Gibraltar
Phone Number:
Region: Gibraltar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Gibraltar
Price Range (Based on Average Rates): ££
Hotel Class:4 star — O'Callaghan Eliott Hotel 4*
Number of rooms: 123
Official Description (provided by the hotel):
A Warm welcome awaits you at the Gateway to two continents. The O'Callaghan Eliott Hotel is situated in the heart of Gibraltar's business district and tax free shopping areas. The views are magnificent and offer surprising contrasts that combine the famous Rock, Straits of Gibraltar, North Africa and Southern Spain. Soak up the Mediterranean sun at the Rooftop Pool. The Verandah bar with out door terrace is well know for it's jazz evenings on Thursday night's and live music on Saturday nights. Enjoy a meal in our 8th floor Rooftop Bistro Restaurant, while taking in the magnificent views across the Bay of Gibraltar. ... more   less 
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Also Known As:
o Callaghan Eliott Hotel
Eliott Hotel Gibraltar
o Callaghan Eliott Gibraltar

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