Dealing with Manuel and Marisa was a pleasure from the very start....they responded quickly to our booking request, were flexible and incredibly accommodating throughout (we asked to stay 3 nights instead of 4) and nothing was ever too much trouble. As for the apartment, well it was beautiful, wonderfully equipped with everything you could need and more, a very generous welcome pack, fluffy towels and robes, great TV and sound system which meant we could watch the rugby, an extremely comfortable and huge bed and a perfect location for everything you want in Madrid. I scoured so many websites looking at hotels and apartments in Madrid before we booked, this apartment is the standard of any suite you would get in a 5 start hotel at a fraction of the price and certainly better than any other apartment in its price bracket! I wouldn't hesitate to recommend Ilaia Madrid Palacio, get booking you will not regret it and Marisa and Manuel a huge thank you for your wonderful hospitality.
Exceptional host and beautiful apartment. I absolutely loved my stay in this apartment and I was very happy and comfortable the entire time. It was in a fantastic location being close to shops, restaurants, cafes and bars. Upon arrival I was given a detailed guide showing me exactly how to get there and what to expect and how to use the equipment in the apartment . I used this throughout my entire stay as it was very helpful. The owner made sure im was happy throughout my stay and did everything to ensure i enjoying my time and they was very nice they full the fridge fruits and beverage . The apartments AC was excellent and there was everything you could need for cooking. Overall this apartment and host were fantastic and I would highly recommend it. You will not be disappointed!!