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Hostal Ballesta
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Reviews (675)
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All reviewsworking girlsshopping storesinternational channelsgreat locationair conseconds walknice loungefree wifibudget hotellots of bars and restaurantssmall streettwo nightsquiet roomclean roomsmetro stationshort walksmall hotel
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Reviewed 2 July 2014

We stayed 3nights arriving by taxi,the room was quite except for shower water noise from some where.The location is central to Tappas bars,and very good retail shopping in the clothing line.
The nocturnal activity is worthy of note but very safe.Really enjoyed the visit

  • Stayed: May 2014, travelled as a couple
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1  Thank Robyn d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this reviewResponded 13 July 2014

Dear customers; Thank you for visiting our hostel and both positive and negative reviews, which help us to improve day by day. If we hope to return to Madrid to visit us again. Thank you and accept my best regards. Mercedes Larroca

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Reviewed 30 June 2014

Ended up in Hostal Ballesta after not wanting to stay at Hostal Pizarro (see my other review) and was very pleasantly surprised by the sterling attention received from receptionist Ana.
She did go out of her way to find us a room at nearly 10pm on a Friday and made the whole process and stay easy and confortable.
We're not too demanding, but sometimes a smile can go a long way and you could not see her without hers. What a contract from our experience of Hostal Pizarro!
The facilities are also excellent, with a nice lounge/TV room, an internet room with printing facilities on the ground floor and nicely kitted out rooms, all with decent mattresses, flat-screen TVs and fast wifi internet.
Location is also great, very, very close to Gran Vía, Callao, Plaza Mayor and Sol. Shopping and restaurants are also plentiful, as are pubs and bars.
Will definitely return.

  • Stayed: June 2014, travelled as a couple
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Thank Mikolavic T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this reviewResponded 2 July 2014

Dear guest, Hostal Ballesta team wants to thank you choose us for your stay in Madrid and their positive reviews. We hope that if we choose Madrid again again. Thanks and Yours faithfully. Mercedes

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Reviewed 21 June 2014

We stayed here for 2 days. Room was clean,small but had all basic facilities. Service was good. Front office staff was helpful.They arranged a taxi for us every time we requested. The location of this hostel is excellent. Very near to market,restaurants and metro at a walking distance

  • Stayed: August 2013, travelled as a couple
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Thank FranGreece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this reviewResponded 2 July 2014

Dear customers, we greatly appreciate their positive reviews; we are glad to have been subject to his stay in Madrid and enjoy that. We hope that if we choose to return to Madrid again. Thank you and accept my best regards. Mercedes

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Reviewed 21 May 2014

Very noisy cleaning staff and guests so they woke me up every morning. Small room but clean and had everthing I needed. Window's view was very bad and all I could see was a wall of some buildingin 2 meters of me. Staff on reception is kind and good and helpful. Room service is not bad.

  • Stayed: May 2014
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1  Thank Alen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this reviewResponded 23 May 2014

Dear customers, thank your both positive and negative reviews because it makes us learn and improve every day. Sorry for the inconvenience caused by noise. Thanks and Yours faithfully. Mercedes Larroca

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Reviewed 12 May 2014

It's definitely the location which sells this small 'hotel' ... it's located just a 2 minute walk from Gran Via, very central to all the main Plaza's, nearest Metro about a 5 minute walk. The hostal itself is definitely only 2 star, although it really wouldn't take much to offer that bit more ... tea/coffee making facilities and a fridge would be great!! We overlooked the street, right opposite a nightclub, but we stayed during the week and didn't have any noise at all - I'm not sure what the weekend would be like?? Yes, the walls are very thin and we did have a couple of very noisy lads next door who went on till the early hours, but were good enough to turn it down after a few raps on their door!! The rooms are compact, but totally adequate for a city break, because you really don't spend much time in there!! A couple of UK TV channels and a very good free WIFI signal, very powerful shower and plenty of hot water. Oh .... and the prostitutes are really not an issue at all ... yes they're there, as they are in various parts of the City but they don't hassle you at all.

  • Stayed: April 2014, travelled as a couple
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1  Thank LisaMaidstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ballesta2013, Director de Relaciones con Clientes at Hostal Ballesta, responded to this reviewResponded 15 May 2014

Dear Guest, Hostal entire team wants to thank his opinion greatly; for us it is a pleasure to read comments like yours because our hard work in this way is rewarded. Hope to see you again. Greetings. Mercedes Larroca

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