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“Clean well located Hostal”
Review of Hostal Salamanca

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Hostal Salamanca
Ranked #117 of 277 Madrid B&B and Inns
Leon, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean well located Hostal”
Reviewed 3 March 2014

Confortable night. Nice recepcionist. Good Heating. Perfect location in Salamanca Zone in Madrid close to the city center. Well comunicated with everything. Not noises at night, clean, and confortbale beds.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Piedad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvania U, Gerente at Hostal Salamanca, responded to this review, 14 May 2014
Google Translation
Hola Piedad
Que bueno saber que hay gente tan contenta con nosotros como tu. Y que remarcas cualidades como que seamos tranquilos y sin ruidos, atentos, limpios y bien ubicados.
Gracias por compartir tus impresiones, para que ayude a otros viajeros. Ya que a pesar de algunos comentarios negativos, estamos muy orgullosos de que cada día existan mas clientes tan satisfechas como tu.
Saludos
Silvia
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183 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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  • Any
English first
London, United Kingdom
1 review
Reviewed 1 February 2014

not very helpful and they don't know how to treat clients. Facilities: worst room, bed and showers, ever. Heating was not working, curtains were not working, hot water was not working. Cleanliness: wardrobes very bad. Comfort: it's not even a proper hostel, it's just an old building where the 3rd floor is the hostel. Extremely bad the building and the hostel. Value for money: I believe most of these reviews were made by hostel staff. This is a horrible hostel, people very unfriendly and facilities and comfort are very bad. You can find more hostels cheaper and much better. Location: not the best. Wifi: very bad signal. Overall: worst decision ever. Please use google maps and do 'street view', don't trust only what they write in this website. It's an old house, with very small rooms, not clean, cold showers, very cold in winter, heating is not even working and unexperienced staff. They charge you more if you come after midnight (when reception closes). Please ask everything before booking.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alec M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvania U, Gerente at Hostal Salamanca, responded to this review, 14 May 2014
Google Translation
Estimado Alejandro, gracias por tu comentario, por supuesto es tu opinion y la respeto.
Sobre gustos los colores. Pero existen gran cantidad de clientes satisfechos que confirman que nuestras instalaciones funcionan correctamente Y Turismo que nos habilita como Hostal de 2 estrellas totalmente reformado y adecuado a la normativa vigente de forma muy satisfactoria.
Tu llegada fue fuera de nuestro horario de check in, a la 1:00am después de varios retrasos sufridos en tu vuelo y te fuiste sobre las 8:30 am
Por la razón de llegada tardía, te sugerimos anular tu reserva a 1 hora de la tarde y tu respuesta fue negativa.
Y es por ello por lo que te pidieron un extra de 10€, que te confirmó telefónicamente la central de reservas a través de la cual habías contratado la habitación.Las normas están publicadas en dicha web.
De todas formas siento mucho que hayas tenido una mala experiencia.
Esperemos seguir mejorando para el resto de clientes futuros.
Saludos
Silvia
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Moscow, Russia
Level 2 Contributor
1 review
Reviewed 10 January 2014

The first and main advantage of Hostal Salamanca for me was its location. Ortega y Gasset is one of the main shopping streets in Madrid so I really enjoyd walking every day to the Hostal.
On the whole, This is a good place if you don't need any extra things for your stay. Everything is very clean and simple. Room is small, though there are all the necessary things in it. But don't expect to find a set of shampoo and so on.
The only thing is that walls are really thin and you hear everything happening on the floor. But this situation is very frequent in Spanish hotels so it's not surprising.
The staff is very hospitable and kind, guys are always ready to help you crating very warm atmosphere.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
Review collected in partnership with this hotel

Helpful?
Thank AnnDeCono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dordrecht
Level 6 Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 26 September 2013

We only stayed for a few hours (had about 10h between flights and needed a place to sleep for 1-2h after visiting Madrid). The hostel room is very basic but for the price you cannot really expect more. If you only need a room to crash it's an ok place with a good location.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Diana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvania U, Gerente at Hostal Salamanca, responded to this review, 14 May 2014
Google Translation
Estimada Diana, espero poder recibirte en Madrid correctamente, y te puedas alojar al menos una noche entera con nosotros. Ya que tenemos habitaciones básicas y económicas, como la que tu buscabas para esas dos horas de descanso entre vuelvo y vuelo.
Y otras dos opciones con baño privado ( estándar y superior ) que seguro cubren tus expectativas cálida precio.
Gracias por recomendar nuestra ubicación, y por compartir tu opinion.
Un saludo
Silvia
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London, United Kingdom
1 review
Reviewed 13 February 2013

The whole experience was great! Helpful staff, good location and price, free wifi, great value, spacious room, modern, closeby tube station. It is not city centre, but the area is nice and quiet, close to the most important shopping area. It really exceeded our expectations.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvania U, Gerente at Hostal Salamanca, responded to this review, 13 March 2013
Thank very much for your evaluation. It is a pleasure to have that remarkable and positive comment. We never stop working and improving so that our guests have a very special experience while staying with us. Do not hesitate to contact us in case you need to book again.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallinn, Estonia
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 February 2013

The location is really good for small luggage travellers, not far from metro. But hotel itself was in apartment house. My bedroom was around 6m2 and covered by bed, maybe 1,5m2 of floor area. Also it was very hot and not possibility to regulate heating. Nosmoking rooms only and way out with very old and slow lift. Service was nice and helpful

  • Stayed January 2013, travelled on business
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Helpful?
Thank thelabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvania U, Gerente at Hostal Salamanca, responded to this review, 14 May 2014
Google Translation
Hola amiga de Estonia.
Que pena me da que no desees regresar, he analizado tu caso, y veo que relación calidad precio, y nuestro servicio ofrecido en ubicación, trato y limpieza te agradan.
Lo que ha ocurrido es que tenias la habitación individual mas económica que ofreceos, que si es pequeña, pero dentro la normativa de Hostal de 2 Estrellas, que dice que el mínimo es de 7 m2, mas 3,5 m2 de baño.
Ya me gustaría poder ofrecer a todos las mejores habitaciones, pero por eso también se diferencian por precio.
Ojalá cambies de opinion y pruebes en otra habitación. Veras grandes diferencias.
Saludos
Silvia
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Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2013

Perfect stay in a peaceful place in a very comfortable room!!! A friend of mine recommended it and I was very pleased. It is very difficult to find so competent and helpful staff. Definitely one of my top 10 hostels in Europe.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvania U, Gerente at Hostal Salamanca, responded to this review, 13 March 2013
First of all, thank you for your evaluation. It is very important for us to know what our guests think about us. We never stop working for your comfort and we never stop improving so that everyone feels good while staying with us. It is overwhelming to know that for you our hostel is on your ten top hostels in Europe. Hope to see you soon and do not forget that in your next booking, you will have the chance to upgrade to our new deluxe rooms with private bathroom.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hostal Salamanca

Property: Hostal Salamanca
Address: Calle Jose Ortega y Gasset 89, 28006 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #117 of 277 B&Bs / Inns in Madrid
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hostal Salamanca 2*
Number of rooms: 31
Official Description (provided by the hotel):
Hostal located in the center of Madrid, the residential area of ​​Salamanca Borough, our property is characterized by a family atmosphere, with renovated rooms and carefully decorated. We have different types of room categories which will suit all budgets. It is strategically located in a quiet area, close to the most important tourist points of the city. It is very well connected to the public transport network, with have quick access to the bus and train stations of the capital. An ideal choice for your stay in Madrid. The nearest metro is 2 minutes walk, Manuel Becerra (Line 6 and 2), just 15 minutes from Madrid Sol. We are located 16 minutes from Avenida de América, from where all buses leave to any part of Spain and to London (International Bus). The Bull Square of Ventas, is to 10 minutes walking of our property. We have private parking spaces, with a cost of 20,00 Euros / Night ... more   less 
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