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“3 Star at Best and Very poor for 4 star”

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Hotel City House Florida Norte By Faranda
Ranked #402 of 436 Hotels in Madrid
Kansas City, Mo
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“3 Star at Best and Very poor for 4 star”
Reviewed 1 November 2013

Its just ok. About a 20 minute walk to all the main locations and nightlife. I paid only 50 USD per night as I purchased it on a mystery hotel site. Its not for the business traveler as there was not any wifi working in the hotel. Its only a three star and one can find something closer to the action for the same amount or less money. Hotel was very clean though. I would stay here again but would never pay more than 60 USD per night. Look around for something near the Grand Via to be close to the night life.

Room Tip: Insist on a room with a plasma tv as they are nicer.(Lowest 4 star but better)Remind them than this...
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  • Stayed October 2013, travelled with friends
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Helpful?
Thank jm73174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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White Lake, Michigan
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 October 2013

On the whole, this hotel was not as bad as many of the other reviews make it seem. The room had been refurbished, and was very clean. It is a big hotel, with lots of people coming and going all the time, seeming to cater to tourist groups on buses. The breakfast buffet was roomy enough, with at least 3 different complete stations to accommodate everyone. It is true that the wi-fi was not working at all. I had to use their "business computer" (cost 3.50) to print my boarding pass, and the first few websites were in Spanish, so a desk clerk came to help us to get us to the Delta website, which was in English. We spent 2 nights, being with a 20-member church group, and I didn't hear any complaints. TV selection was all in Spanish--nothing very interesting.

Room Tip: We were on the 6th floor with a very nice view.
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  • Stayed October 2013, travelled with friends
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Helpful?
3 Thank Jugandme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ankara, Turkey
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 October 2013

We stayed one night. There is no wifi service and impolite front desk. Room was catastrophe, bed odour, very old furnitures, 70s' bathroom, broken water faucets, funny disposable shampoo sachets. Breakfast was another case, hundred people in que, poor limited items, broken coffee machines... so on. The only positive thing is location. Walking distance to Plaza Mayor. (20-25 mn by walking)

Room Tip: Rooms on the upper floors were silent.
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  • Stayed October 2013, travelled as a couple
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Helpful?
4 Thank Archy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Madrid hotels

tel-aviv
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 October 2013

the florida norte is near metro,bus and train station ( all underground )but in a nice area and quite
the room is big enough so is the bathroom.very clean.but don't expect any help for the reception. they look at you as if you are disturbing them, they never smile, never greet you and most important they give you false information about what's going on in the city. like they tell me there are no night tour in the city' no bull fight this time of the year but it was not true. I went to the tourist information center and I get every tour from there. so don't ask in the hotel. most of them speak basic english.
take room from 4 floor and up. 1 and 2 floor are below reception hall.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
Thank josi50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hitchin
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 October 2013

This hotel is like a transit camp with people coming and going all the time. However, it is in a convenient position: near the metro and bus stops and opposite a shopping centre which has restaurants (try the Chinese!) and a supermarket. The rooms are pleasant, well-fitted, and everything worked. The breakfast could be a bit of a scrum, as it is such a large hotel, but the food was adequate.

  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
1 Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 October 2013

We were at the hotel for three nights, and I have to say I still do not understand what he received 4 stars for.
The rooms where unpleasant , the reception staff was rude and impatient (the older men, the younger guys were nicer) and location isn't a hit.
In addition the wifi was not working when we arrived and when we asked when will it be fixed we were shown a printed sign that says it is broken. As we continued to insist that we understood it doesn't work and we want to know when will it work, they showed us the sign again ... Needless to say- for the three days we were there it wasn't fixed.
The room we got had mold on the wall, we photographed it and my husband showed it to the man at the reception, he received the answer "good for you" and "what do you want me to do about it", only after I got cross on the response he sent us a nice lady from the maintenance staff to review it and they transferred us to a more normal room.
the location is reasonable (convenient as is in front of a metro station and דhopping mall) but walking distance of a quarter of an hour or so to the city center and the sites.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Osnatogen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 27 September 2013 via mobile

Across is the principe pio mall which has the basic shops u possibly want. Less crowded that cortes ingles. Behind is a river where u can take a relaxing walk. Nearby is a convenience store that is opened til 12mn. Don't expect too much on the buffet breakfast.

Helpful?
Thank Amy C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel City House Florida Norte By Faranda

Property: Hotel City House Florida Norte By Faranda
Address: Paseo Florida 5, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre with Internet Access Restaurant
Hotel Style:
#186 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel City House Florida Norte By Faranda 4*
Number of rooms: 399
Official Description (provided by the hotel):
City House Florida Norte Hotel is in the city centre, close to the Royal Palace and the main accesses to Madrid. High capacity, elegant and sober decoration. With an excellent service and a warm team prepared to make you feel at home. At the hotel we offer you a private garage, boutiques, money exchange, etc. ... more   less 
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Also Known As:
Celuisma Florida Norte Madrid

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