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“Lovely hotel great location”

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Hotel City House Florida Norte By Faranda
Ranked #404 of 438 Hotels in Madrid
bristol
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely hotel great location”
Reviewed 5 June 2014 via mobile

Lovely hotel, good value for money. In a great location less than a minutes walk from the metro station and shopping mall. Staff were helpful and friendly. The decor is a little dated but hotel was spotlessly clean.

Stayed June 2014, travelled with family
Helpful?
2 Thank Stacey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
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English first
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2014 via mobile

Its a good hotel, great location, the rooms are a bit outdated (especially the bathrooms). Breakfast is good but they could have more options. The bad thing about this hotel is that is soooooo noisy, noises everywhere! (And we got a room in the back per recommendation). People moving things, people arguing, yelling, talking, all the time, even early in the morning!! Impossible to sleep!. The wifi signal is very poor in the rooms but overall is a good hotel cause its in a greeeat location and it has a shopping mall right across the street.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabrielap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2014 via mobile

Well worth the stay. Big hotel with lots of rooms and guests. Breakfast could have more options but it's what you need without any type of luxuries. Just across the street you have a metro station and a shopping centre. Royal palace, sabatini gardens and the egiptyan Temple are very near.

Stayed April 2014, travelled with family
Helpful?
Thank pedrosmcosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 April 2014

This is a very standard hotel with outdated decor. The location is fine if you don't mind walking around the city, it takes about 15-20 minutes to walk into the centre of Madrid. The main disadvantage to this hotel is that it's noisy - sounds seem to carry all around the hotel from the stairs, the lift lobby, people talking in the corridors and closing doors - you can even hear people talking in the rooms above, below and adjacent! We stayed 3 nights and didn't really get a decent night's sleep on all 3 nights due to the noise. One saving grace however was the breakfast in the restaurant - a glass of freshly squeezed orange juice, a great cup of coffee and a slice of delicious thick toast cooked on a griddle, all for around £1.50!

Room Tip: Choose a room at the ends of the corridors and on the upper floors in order to avoid excessive noise...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anth_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014 via mobile

This is the worst Hotel I ve been, surely it s not a 4 stars hotel, maybe is a 1/2 star hotel. The service is poor, the rooms are not well cleaned and food is just ORRIBLE and NASTY, the wifi doesn't work properly and it s very hard to use it.

Stayed March 2014, travelled with friends
Helpful?
4 Thank RAZVAN93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Madrid hotels

Dublin, Ireland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2014

we stayed here for new years, It it extremely easy to get to hotel from Madrid Airport as it is located across from the metro station (Principe Pio) The hotel is by no means close to a 4 star the decor it old 1970's style. The rooms were very clean as was the en-suite, but again the en-suite was in bad need of updating. We had a really nice view of the river which was great. We have breakfast on the last morning which after reading reviews I was pleasantly surprised with the selection available.You don't expect fresh fruit cocktail as it was clear it was fresh from a can which for a 4 star hotel i thought was disgraceful. I had no problems really staying here and would stay here again as it is a nice location ,just a short walk to Gran Via or Taxi cost roughly € 4.20.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jay8t2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adra29
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2014

Hotel
Nice spacious rooms but they need updating if you want to label it a 4 star hotel.
Free wi-fi service is only available in the lobby and rarely works – so find a free Wifi spot in the city to check emails or opening times for places you want to visit.
Really good location – it’s opposite a large shopping centre and metro/train/bus station.
Rooms have a fridge but no kettle. Bathroom has a hairdryer but be prepared for the shower to flood the room! Toilet in our room and surrounding rooms made a noise not unlike a motorbike being started – so don’t flush at night if you don’t want to wake up your neighbours!

Food
The Hotel Cafeteria provides nice simple food that wasn’t overpriced considering what it was. Staff in here are not all that helpful or keen to serve you.
Breakfast is good, there is a small selection of hot food along with pastries, bread, cereals and fruit (not fresh though). Machines available which dispense hot drinks and juices.

Staff
Unfriendly, pulled faces behind the backs of other guests. Couldn’t speak English and generally seemed offended by having to talk to you.

Summary
We were happy with our stay because it was part of a package deal and saved us a lot of money. If we had booked this hotel expecting 4 star quality and paid the full price we would not have been at all happy. I wish the hotel management would actually read these reviews and do something at least about the rude staff and the poor Wifi access (as in, it doesn’t work!).

Room Tip: Request a room facing the back of the building, as there is a large street at the front.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Adra29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celuisma_Hoteles, Director de Relaciones Públicas at Hotel City House Florida Norte By Faranda, responded to this review, 24 February 2014
Google Translation
Apreciado cliente. Antes que nada queremos agradecerle el haberse tomado el tiempo para darnos a conocer sus opiniones y experiencias de nuestro hotel. Sentimos mucho que nuestras instalaciones no hayan estado en óptimas condiciones, estamos constantemente trabajando para re-modelar nuestras habitaciones y poder ofrecerles el mejor servicio. Esperamos que en un futuro nos de la oportunidad de volver a atenderle y haremos lo posible porque su experiencia sea mas agradable.

Saludos.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel City House Florida Norte By Faranda

Property: Hotel City House Florida Norte By Faranda
Address: Paseo Florida 5, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre with Internet Access Restaurant
Hotel Style:
#187 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel City House Florida Norte By Faranda 4*
Number of rooms: 399
Official Description (provided by the hotel):
City House Florida Norte Hotel is in the city centre, close to the Royal Palace and the main accesses to Madrid. High capacity, elegant and sober decoration. With an excellent service and a warm team prepared to make you feel at home. At the hotel we offer you a private garage, boutiques, money exchange, etc. ... more   less 
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Also Known As:
Celuisma Florida Norte Madrid

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