The flats are clean, basic and quite centrally located in Madrid town Centre. Chueca is a very nice place, full of restaurants and bars. Very lively at night. We stayed on the groung floor on flat BI, next to their office and when we try to open the sofa- bed it was broken. My daugthers had to sleep on the floor. Next morning , I told the cleaning ladies and the were like Oh Oh!. Instead of offering and apology.
We spend another night on flat 2B wich was much better, with small balconies and everything was perfect.
Later on I got and Email from Fernando, (the manager) , charging me 35€ for the repair of the sofa- bed. I just could not believed that they were blaming me. He said he trusted his cleaning ladies (obviously) and he thought it was fair.
This is my one and only try at any apartments, next time will get a nice hotel where you got rights and if there is a problem they will solve it and not treat you like the suspect!!!!More
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