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Susan S

3 night stay

5.0 of 5 bubblesReviewed 17 Jul 2019
Excellent value for money with high standard of service, clealiness and choice of food. Pool and garden areas well maintained. Within walking distance to shopping centre and also transport to city centre. Will certainly return.
Date of stay: July 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director General at Hotel Nuevo Boston, responded to this review
Responded 18 Jul 2019
Dear Susan,

We thank you very much for your time and positive feedback. We are glad you had a nice stay with us and that our staff was helpful. We will keep working so we keep it up for next visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits.
For any questions, do not hesitate to contact us.

Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager
Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid
Tlf: 917481613 • Fax: 917481606
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,067)
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Traveller rating
1,968
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353
138
144
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All reviews close to the airport free shuttle shuttle service great hotel airport hotel next morning an overnight stay an early flight between flights city centre spacious room breakfast buffet modern hotel terminal spain proximity euro
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Reviewed 17 July 2019

This was perfect for our early morning flight - Shuttle was so useful. Picked us up and dropped us right at our terminal. Fast friendly and staff spoke English. Water pressure in the shower could’ve been better. More options for dinner would’ve been nice too.

Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank RaganFamily5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 18 July 2019

Dear Ragan Family,

We thank you very much for your time and positive feedback. We are glad you had a nice stay with us and that our staff was helpful. We will keep working so we keep it up for next visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits.
For any questions, do not hesitate to contact us.

Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager
Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid
Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 17 July 2019

This hotel was very easy to get to from Atocha (we took a taxi for 26 euros), the check in process was a breeze, and the room was nice. We ate dinner at the hotel restaurant and enjoyed the dinner. Breakfast options were abundant the next morning and the airport shuttle is so convenient! Definitely recommend for a one night stay.

Date of stay: July 2019
Trip type: Travelled with family
Thank mabecend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 17 July 2019

Dear Mabecend,

We thank you very much for your time and positive feedback. We are glad you had a nice stay with us and that our staff was helpful. We will keep working so we keep it up for next visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits.
For any questions, do not hesitate to contact us.

Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager
Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid
Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 16 July 2019

Very convenient hotel for the airport
Airport shuttle is a good service
Nice smell of bread in outdoor area as its next to a big bakery
Also try sister hotel which is nearer to centre of Madrid very good

Room tip: Get the airport shuttle good service
Date of stay: July 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank martinhdavies
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 17 July 2019

Dear Martin,

We thank you very much for your time and positive feedback. We are glad you had a nice stay with us and that our staff was helpful. We will keep working so we keep it up for next visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits.
For any questions, do not hesitate to contact us.

Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager
Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid
Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 16 July 2019 via mobile

Amazing hotel with the added bonus of a swimming pool and garden which was fantastic when we were there as it was very hot, lovely clean and comfortable rooms and great location for the Wanda Metropolitano Stadium which was the reason for our visit to see Bon Jovi perform there.

Date of stay: July 2019
Trip type: Travelled with family
Thank Michelle A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 17 July 2019

Dear Michelle,

We thank you very much for your time and positive feedback. We are glad you had a nice stay with us and that our staff was helpful. We will keep working so we keep it up for next visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits.
For any questions, do not hesitate to contact us.

Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager
Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid
Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 15 July 2019

Great room, just wish the concierge were friendlier and more approachable. We're visiting from the US and our Spanish was not the greatest. When asked questions by the concierge, she seemed bothered that we didn't quite understand what she was asking.

Date of stay: June 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Lorena And Jess... N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nuevoboston, Director de Recepción at Hotel Nuevo Boston, responded to this reviewResponded 16 July 2019

Dear Lorena & Jess,

We thank you very much for your time and positive feedback. We are glad you had a nice stay with us and that our staff was helpful. We will keep working so we keep it up for next visits.

Remember that on our website we have the new program of benefits for our regular customers NB REWARDS in which they will have additional discounts on the best rate available throughout the year and more offers and benefits.
For any questions, do not hesitate to contact us.

Kind regards

Roberto Sobrino
Jefe de Recepción / Rooms Division Manager
Hotel Nuevo Boston ****
Avda. Aragón 332 • 28022 Madrid
Tlf: 917481613 • Fax: 917481606

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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