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“When unprofessional people answer at the email and manage reservations...”
Review of Hostal Edreira

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Hostal Edreira
Ranked #41 of 277 Madrid B&B and Inns
Certificate of Excellence
Milan, Italy
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“When unprofessional people answer at the email and manage reservations...”
Reviewed 29 December 2013

I tried to book a room with two beds in this hostal by email.
The answer came to me by a certain Ms. Silvia, who, in a very uneducated way and with not even a pale shadow of kindness, since the first approach, informed me about the cost per person and per night for two single rooms. After 3 emails with continuous confirmation (I wanted to be sure about the price and she went on asking me phone numbers and arrival date), where I specified the price for two single rooms(as proposed by her to me) it came out that she had made big confusion between twin-bedded rooms and single rooms.
But, at that point, and after the waste of time of 10 emails, this was completely absurd, inconceivable! She never apologized for her mistakes, nor changed her arrogant mood. I can't believe that this hostal takes in such a little consideration his potential customers to let some of their employees behave in such an unpleasant way!
And, if everything makes the difference when you choose a place abroad where to stay, and you look for good manners and kindness, I definitely CANNOT recommend this hostal!

  • Stayed December 2013, travelled with friends
    • Value
    • Service
Helpful?
3 Thank travelling4passion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Traveller rating
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    17
    3
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vigo, Spain
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2013

I have travelled to Madrid on a number of occasions, and every time I return to Hostal Edriera. It is clean, well priced, the staff are friendly, and it's close to all of the major sites in Madrid. The only downside is that the walls are a bit thin.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sari1920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Wyoming
1 review
Reviewed 23 May 2013

I stayed in Madrid twice and I came back to the Hostal Edreira because the family that runs it is nice, it's clean and the location is great if you're taking the train. I think the price was fair. Front desk speaks English well and are helpful. My room did not have a view, but there was no street noise. Walls are thin, but I think that's par for most older buildings. I would definitely go back.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ifloat77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Johannesburg, South Africa
Level 5 Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 April 2013

I went to Madrid with two friends, found this place on hostelbookers and gave it a try. It was a nice old apartment very central on Calle Atocha. The rooms were fine and we were surprised that they were cleaned everyday. The staff were very friendly and helpful. It was only a bit noisy sometimes but I'm sure it's just because the walls are thin because its an old building.

Really nice, affordable accomodation - will definitely stay there again.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nickykoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2013

This is a great hotel for a short break in Madrid. Central location on Calle Atocha. Clean rooms, & helpful staff. The hotel appeared to have been recently refurbished. A good breakfast is available nearby.


  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Nicholas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostal Edreira

Property: Hostal Edreira
Address: Calle Atocha N075 20Piso, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #41 of 277 B&Bs / Inns in Madrid
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hostal Edreira 2*
Number of rooms: 16
Official Description (provided by the hotel):
The Edreira hostel is located in the heart of Madrid, a few meters from the Puerta del Sol, the Royal Palace, the Royal Theatre and Plaza Mayor, in the best shopping and business area of the city. In its vicinity are the three most important museums of Madrid: the Prado, the Reina Sofia Art Museum and Thyssen Bornemisza. Perfectly communicated with the main areas of the capital and near the Atocha-AVE. ... more   less 
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