This hotel is modern, minimalist, and cold.
It took their courtesy shuttle 1 hour and 10 minutes to pick us up from the airport terminal - even though they advertise the bus runs the terminal circle every 30 minutes. We called the hotel 4 times to advise we were waiting, and yet the bus driver told us he was unaware of our predicament (indeed, he blamed "the hotel" as if it were some foreign entity)... Because of the delay, we were not able to use their restaurant (it was closed by the time we checked in), and there was no other eatery open nearby. Only the personnel at the bar gave us some support offering chips and nuts.(They were nice!)
At check out time, we went through a highly impersonal and mechanical experience. There was not even a "Thanks!" not even eye contact, nor a request for any feedback.
I have stayed in several other hotels nearby (Clement, Tryp, etc.), and I will go back to them in any future opportunity.
Now, in all fairness, the rooms are nice, modern and clean - although they offer basically no toiletries.
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