We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent choise”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Petit Palace Santa Barbara
Ranked #31 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed 22 April 2014

We stayed at this wonderful hotel in April 2014 for 4 nights. The location was perfect for our purposes, to get to know the best of the city in a few days. It was easy to travel to the city by Metro, you have to change the line at Nuevos Minesterios and then jump off at Alonso Martinez.The hotel is right next to the Metro Station. It is an a walking distance to the most of the sights. We could even borrow bikes from the hotel to bike to Santiago Bernabeu stadion and back. There are plenty of restaurants and bars nearby. The rooms are very cosy and clean. The breakfast was ecxellent. We will certainly come back to this hotel, when we come back to Madrid. Highly recommended.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gazza59Finland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 24 April 2014

Dear Guest,
Thank you for your fantastic comments about your stay with us!
We are really pleased to know that you enjoyed the hotel and the services that we offered reached your expectations.
We would love to see you again in Santa Barbara!
Best regards
Rebecca Evans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,277)
There are newer reviews for Petit Palace Santa Barbara
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

388 - 394 of 1,277 reviews

Reviewed 19 April 2014

I stayed in March 2013, for business, as solo traveller, 4 nights. Reserved on Booking.com.

The hotel is a nice stay, in the heart of Madrid, very convenient from the airport (Plaza Alonso Martinez station is 50m away, 30 minutes and 4.90€ - no need for a taxi), close to several places and shops.

The room is nice and well equipped. I particularly enjoyed the hi-tech theme. My room (#320) had a HUGE number of power plugs (love it!!). There is a laptop (Sony Vaio) and an Apple docking station in every room with an excellent hi-speed wi-fi - if you are a business traveller and need only to check emails and browse news etc., you can leave home your laptop and iPhone charger, as I will probably do myself next time.

Breakfast is included in room charge and has a mixed English + continental style. Good choice of food and well maintained by the staff.

The hotel also has a choice of bicycles to be rented free of charge, for touring around the city.

The overall feeling is very good, and cosy, except for the chair in the room, not particularly comfortable. My only drawbacks was that it was not possible to completely pull the curtain in the room, and some traffic in the lifts when a large family or a group of people use the lift altogether; also, the hotel hall doesn't look "as a hall", placed on the corner rather than on the entrance. Also, in line with Spanish lifestyle, I wish I could have breakfast until 12.00 - 13.00 (closes at 11AM on weekends, which is still sleeping time locally :) But definitely minor things.

I will be glad to come back to the Petit Palace hotel at my next stay in Madrid.

Room Tip: My room #320 was the farther from the lifts, as there's 20 rooms per floor. Choose a small numbe...
  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SirDDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 21 April 2014

Dear Guest,
Thank you for taking the time to write about your stay in our hotel.
We are happy you enjoyed it overall and that our hospitality and services reached your expectations.
I´m sorry if you had some problems with the curtain in your room, we will be checking this out thanks to your comment on it. All the curtains in all rooms should be able to be closed fully in order to eliminate any light that may leak through.
We do have some rooms with other types of chairs in them, perhaps a bit more comfortable and we do have future plans to improve the common areas of the hotel.
If you are going to return to Madrid feel free to let me know and I will make sure that the curtains are completely closeable and that you have a larger chair in your room.
Best regards
Rebecca Evans
General Manager
rebecca.evans@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Clean modern rooms , friendly helpful staff , good location for metro from airport , this is a good choice for a value conscious visitor to Madrid . Lots of bars and restaurants locally . About 15 - 20 mins walk from Retiro Park , Sol city Centre and Prado museum so slightly off centre but well positioned

Room Tip: away from the Santa Barbara street would be quieter
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hilltopOxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 9 April 2014

Dear Guests,
Thank you for your lovely review on your stay in our hotel.
We would love to see you again soon in Santa Barbara!
Best regards
Rebecca Evans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014 via mobile

Great staff! The staff upgraded us because the room was not ready... Even when we were there much earlier than the check in time. Great rooms and well equipped. It does get noisy late at night if there is an event going on in their Jazz club. Very close to the best parts of Madrid. Highly recommended.

Stayed: March 2014
Thank Ramitl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 24 March 2014

Dear Guests,
Thank you for taking the time out to write about your stay in our hotel.
I´m glad we were able to give you a free upgrade and early checkin, and sorry if you experienced some noise disturbance.
We´d love to see you again soon in Santa Barbara!
Best regards
Rebecca Evans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

I loved the rustic architecture and old-palace feel (large spaces, grand wooden staircase, and tall ceilings). The rooms were spacious and well furnished - also free WiFi and laptop in every room. The room I occupied also had a bunk bed - so a family of four could easily stay here without feeling cramped - a rare find in Europe. The location is perfect if you like the pleasantly quirky & upscale vibe of Madrid. Also close to the Madrid underground as well. And the breakfast was good value with a large selection of quintessentially delicious Spanish food. A delightful stay all around.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank road-narrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 24 March 2014

Dear Guests,
Thank you so much for your lovely review of your stay in our hotel.
We are really pleased that you enjoyed it and found the family rooms to be spacious and comfortable.
We really look forward to seeing you again in Santa Barbara!
Best regards
Rebecca Evans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

We stayed in this gem after a week of trekking around southern Spain. The room was great quality, the service fantastic and the location even better. The room came with free Wi-Fi and even a computer in the room for free use! It made it very handy for a tech-savy traveler to keep up to date with the going-ons of the world! The hotel itself is very close with the metro, and within walking distance of many major attractions. There was a large range of great restaurants and nightlife all within easy walking distance.

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CreativeKS87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 21 March 2014

Dear Guests,
Thank you so much for your positive review of your stay with us!
We are really glad you enjoyed your stay with us and hope to see you again soon in Santa Barbara!
Best regards
Rebecca Evans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

Really enjoyed my stay at the hotel. Was a bit apprehensive after checking the website but the hotel was recommended by a friend. Please note hotel owners - would update your website - gives such a bad impression for some reason. Really lovely front office staff - they all spoke clearly in English, were helpful and gave assistance with a smile. Thanks Victor for welcoming me on the first day....just arrived after a long flight and it was nice to have a patient person, who was so helpful to get everything settled asap!! Breakfast was well equipped - selection of breads, hams, cheeses as well as hot food items, including fresh peppers, eggs, bacon etc. Also jams, honey and lots of fresh fruit. Nice selection of tea, coffee and hot chocolate as well. The rooms are really lovely, with nice décor, exceptionally clean and loved the large sized shower, flat screen TV, and there is even a laptop in every room so you don't have to take your laptop from home to stay connected. The hotel is only a short walk from the centre, although if you want to take the metro its just in front of the hotel so its another easy option. I really cant fault the hotel. Beds are very comfy as well and I loved the warm blanket - nice change to the standard quilt. Would definitely visit again. Ideal for both family or couples

Room Tip: I had a room at the side of the hotel. Would choose a hotel over the piazza just to enjoy the atmosp...
  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Zanioculcas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerSBA, Gerente at Petit Palace Santa Barbara, responded to this reviewResponded 21 February 2014

Dear Guests,
Its really nice for us to recieve such positive and detailed reviews on our hotel.
We really appreciate you going into detail about all the aspects of your stay, it is very helpfull we think for other travellers who may be thinking about staying in our hotel.
I will be sharing your comments with the rest of the staff including Victor, he joined our staff a short while ago and is already proving to be a great team member!
We would love to see you again in Santa Barbara, and I hope you will let me know beforehand if you do decide to return because I would love to be able to greet you and thank you personally!
Best regards
Rebecca Evans
General Manager
rebecca.evans@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Paseo del Prado
Petit Palace Lealtad Plaza
Paseo del Prado
Petit Palace Savoy Alfonso XII Plus
Show Prices
Show Prices
Show Prices
Lavapies
Artrip Hotel
Artrip Hotel
#5 of 438 in Madrid
1,331 reviews
Chueca
Only YOU Boutique Hotel Madrid
Centro
Room Mate Laura
Room Mate Laura
#15 of 438 in Madrid
1,671 reviews
Show Prices
Show Prices
Show Prices

Been to Petit Palace Santa Barbara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Petit Palace Santa Barbara

Address: Plaza Santa Barbara 10, 28004 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#25 Luxury Hotel in Madrid
#30 Family Hotel in Madrid
#33 Business Hotel in Madrid
#47 Romantic Hotel in Madrid
Price Range: £105 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Santa Barbara 4*
Number of rooms: 82
Official Description (provided by the hotel):
Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Via, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed. Located in the “Plaza de Santa Barbara” which has a lovely tree-lined boulevard, where bars set up their sidewalk tables in spring and summer, making it one of the liveliest “tapas” areas in Madrid. In the square, you'll also see the attractive classical French style Villagonzalo Palace and the unusual Casa de los Lagartos (House of Lizards), named after the stone carved lizards that decorate its upper storey. Nearby are also the most important business areas such as the “Paseo de la Castellana”, “Plaza Colon” and the National Courthouse of Madrid. This centrally located hotel is the ideal starting point for those who want to discover the main attractions of the city, including those wishing to relax in a hotel equipped with modern luxury facilities. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot; such as the emblematic Puerta del Sol, the Royal Palace and Plaza Mayor. This boutique hotel, ideal for both tourists and business travellers, has been totally refurbished with the latest designer furniture and mod cons, while retaining its classic structure and emblematic facade. In the same building is the mythical "Junco" is found, which is one of the oldest known jazz clubs in Madrid. The famous Alfil and Maravillas Theatres are found close. The hotel has 82 magnificent rooms and 1 completely equipped apartment with kitchen include. The rooms are decorated with modern furniture which ensures for guests that nothing is missing during their stay there. All of them have free WIFI , hydro-massage showers and free safety boxes with capacity for laptops. We have also XXL rooms designed for "larger" people (with beds which are wider and longer than usual, high windows, doors and showers). The hotel has both a meeting room and some rooms which are convertible in small meeting or exhibition rooms.In the restaurant of the Hotel Petit Palace Santa Barbara offers a delicious buffet breakfast every morning consisting of a wide selection of products and dishes so that guests can start the day with the necessary energy. The hotel offers a unique free bike rental for guests and accepts pets (bedding and feeding bowls are available free of charge) and amongst many facilities and services offered by the hotel you may find; laundry service, free daily newspaper, room service (limited hours) fax and copying services, 24 hour reception desk and in room tea and coffee facilities (on request). The staff is professional and knowledgeable in the area, and can provide you with any kind of information about tours, dining, shopping and areas of interest. Do not hesitate to contact us with your special requests (honeymoon, type of bed), we will do everything possible to ensure that your stay is as enjoyable as possible! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, LoveHolidays, Travel Republic (UK), TripOnline SA, Agoda, Ebookers, 5viajes2012 S.L., Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Petit Palace Santa Barbara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Petit Palace Santa Barbara Hotel Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing