I can't say enough about how helpful and friendly the staff were. One staffer went above and beyond for us on more than one occasion, which we certainly appreciated.
The hotel is well located, modern and clean, and the room was serviced daily. The downsides are that hotel is not sound-proof at all, and the wireless internet did not extend to our room. If you are a light sleeper and adverse to ear plugs, this is not the place for you. The street noise was not as bad as the noise carry-over from the common room and other guest rooms - someone had a nasty cough that kept us up the first night. Then we bought ear plugs.
As far as cleanliness, quality of staff and location go, I think this hotel would be hard to beat in the budget accommodation category. I have had few better experiences in the budget hotel category in Europe.
- Official Description (provided by the hotel):
- A unique experience awaits you in the heart of Madrid. Everything in Hostel Gala has been totally refurbished and designed in detail to provide modern design, comfort and simplicity. You can enjoy your stay with all the shops, restaurants, bars and nightclubs around. Everything you would expect to find in Madrid, just a stone’s throw away from your hostel. Our friendly staff is always here for you to give you all the information you need and to make your stay as pleasant as possible. ... more less
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- Also Known As:
- Hostal Gala Hotel Madrid