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“Lovely stay”
Review of Hostal Gala

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Hostal Gala
Ranked #189 of 438 Hotels in Madrid
Reviewed 19 August 2013 via mobile

Great staff, very helpful. Location is prime with everything very close and a metro right on the corner. No kitchen but staff let us store food in fridge and let us use their utensils. Rooms were beautiful and very clean. Couldn't complain about anything, a beautiful stay.

  • Stayed: August 2013
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Thank Slgrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 21 August 2013

Thank you very much for your great review. We are so pleased to hear that you enjoyed your stay that much and I hope you know that you can contact us at any time in case you need any help or information.

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103 - 109 of 570 reviews

Reviewed 18 August 2013

We just returned from our vacation and would like to say that overall we are satisfied. First let me start with the location, It is very close to everything, literally. Second, the rooms are nice and clean. The bathroom though would need a little bit more cleaning. Next, the transportation options are easily accessible and since you are near to everything you hardly need to use them. Finally, the Staff are nice and friendly, we got a lot of information from the reception. Very nice and friendly lady. Although, we loved our stay there is one things that is worth mentioning a bit of information for travelers, the lift is pretty small it would only fit 3 luggage and a person, but most of the hotels in Europe are the same, so no biggie. For a family you might have to take multiple trips. I cant say this enough we enjoyed our stay and would recommend this hostel to friends planning to visit Madrid.

  • Stayed: August 2013, travelled with family
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Thank j0serichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 21 August 2013

We are very glad to hear that you liked your stay in one of our apartments and we are always happy to improve all the points you might not have been totally satisfied with. Thank you for your review, and we hope to see you again next time you are in Madrid.

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Reviewed 9 August 2013

I really can't say enough about this hostel. The location is central, but not near the loudest part of the city center, so you can still sleep at night.

The room was adorable with a balcony and a small flat screen. The staff was amazing; Irene was super helpful and accommodating. I really got the feeling like they wanted me to have an amazing experience in Madrid, and did everything they could to help us do just that. Five star all the way. I've stayed in several hostels all over Europe, and this was hands down the best.

Don't bother looking anywhere else!

  • Stayed: August 2013
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Thank Lauralove5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 13 August 2013

Thank you so much for your great review. It was a pleasure to have you here and we are very happy to hear that you had such a good time with us and in Madrid. We hope to see you soon again and we hope you know that you can contact us at any time in case you need any help or information.

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Reviewed 25 July 2013

First of all, the location of the hostel is great, being located in the heart of Madrid, a few minutes away from Gran Via and all the cultural places. Also it is really easy to arrive from the airport.

Second of all, the ratio quality-price was great taking into the consideration that my room was quite modern and I enjoyed the shower with hidromassage. The room was very clean and quiet. Next, the staff was young, professional, very friendly and with good communication skills (they spoke English).

In the end, I recommend this hostel and next time I would definitely come back and reserve a room.

  • Stayed: July 2013, travelled as a couple
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1  Thank RoxanaIM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 31 July 2013

In the name of Hostal Gala I would like to thank you for your fantastic review, and remind you that you can feel free to contact us at any time for any help or information you need.

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Reviewed 19 July 2013

great location, close to metro station, and the pictures they put as good as in reality. The staff there are very friendly and always there to help you, and they replied your email! It was perfect for our family trip, 2 adults and 2 teens. They have everything for you: washing machine, microwave, etc. Absolutely will stay there again.

  • Stayed: July 2013
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Thank Asmanadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 23 July 2013

It was a great pleasure to have you and your family with us and we are very happy to hear that you had such a good time and that you liked our apartment so much. Thank you for your nice review and I hope you know that you can feel free to contact us at any time in case of any information or help you need. We hope to see you soon!

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Reviewed 17 July 2013

My son and I are here now for 2 nights. Hostal Gala is all that the good reviews say it is. Nice rooms for the money. A good firm bed that provides a great sleep. Incredibly friendly and helpful staff. Good location just across a small park from the Santo Domingo stop on Metro's Red line. The bath is smallish but the shower is spectacular. Everything is clean. The only thing I wish it had is at least one English language channel on the small TV in the room. It gets dozens of channels so you would think that they could add perhaps CNN or anything else in English. Small complaint, though. The truth is that I wasn't expecting a TV in the room in the first place, so I can't really gripe about the channel selection.

Stayed: July 2013, travelled with family
Thank Wiley_in_Seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 18 July 2013

Thank you for your great review, Wiley. We are very happy to hear that you enjoyed your stay! It was nice having you here and I hope you know that you can feel free to contact us at any time for anything you need. Have a very nice trip! Irene.

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Reviewed 15 July 2013

I was a bit apprehensive at booking a ‘Hostal’ rather than a hotel for our 1 night stop over in Madrid, however – we were pleasantly surprised. We booked the economy room at €49 as we hadn’t come to Madrid to enjoy a hotel room. It was clean, towels were provided, air con worked great, the standard double bed was comfortable and the shower amazing. Wifi worked great and plenty of sockets for phone/laptop charging. Location is excellent, right near 2 or 3 metro stops and also a stones throw from El Corte Ingles, the supermarket.

We didn’t have a balcony but weren’t too bothered as there were several bars nearby selling 5 or 6 bottles of beer for €3 - €5 which were great for people watching.

We didn’t have any problem with noise – probably because we were too tired to notice.

The staff on reception spoke great English and were very willing to help with any questions. The only problem we had was checking out. We had to wait a while as several people were checking in and out at the same time and this made us late for our booked bike tour. Just a small suggestion that they could give you the option of payment on arrival as you can’t add anything to your room anyway – this would speed up the checking out process.

Overall, great place to stay, I would recommend it and would definitely return.

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  • Stayed: July 2013, travelled as a couple
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Thank Cup_of_Katy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
galmad, Director de Recepción at Hostal Gala, responded to this reviewResponded 18 July 2013

Thank you for your review on Tripadvisor. We are glad to know that you had such a great stay and we hope to see you again one day.

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Additional Information about Hostal Gala

Address: Costanilla Angeles 15, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
#29 Best Value Hotel in Madrid
#74 Romantic Hotel in Madrid
#86 Family Hotel in Madrid
#98 Business Hotel in Madrid
Price Range: £43 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hostal Gala 1*
Number of rooms: 22
Official Description (provided by the hotel):
A unique experience awaits you in the heart of Madrid. Everything in Hostel Gala has been totally refurbished and designed in detail to provide modern design, comfort and simplicity. You can enjoy your stay with all the shops, restaurants, bars and nightclubs around. Everything you would expect to find in Madrid, just a stone’s throw away from your hostel. Our friendly staff is always here for you to give you all the information you need and to make your stay as pleasant as possible. ... more   less 
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Also Known As:
Hostal Gala Hotel Madrid

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