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“Good location, great value”
Review of AC Hotel Atocha

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AC Hotel Atocha
Ranked #195 of 436 Hotels in Madrid
Tampa, Florida
Level 6 Contributor
181 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Good location, great value”
Reviewed 6 October 2013

This property was nicely located near the Atocha station, making it easy to get to the airport, the metro and a simple arrival by train from Seville. It is a very modern, nicely decorated hotel with great amenities. The rooms were larger for European rooms, beds are hard and the shower is entirely glass. Not ideal if your travel partner doesn't want to see you shower!

The staff was friendly, there is a nice bar and the conference areas looked nice. There are two areas to the hotel which was a little odd as you have to take an elevator down, walk across and outside through a courtyard and then take another elevator to your floor. Worth it for the value as it's a nice, clean, hotel with great point redemption rates and low cash rates.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Durham, North Carolina
Level 5 Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 9 September 2013

Surprised by some of the negative reviews on this hotel, my experience was very good in comparison. This was a reward stay and I got upgraded to a suite (which of course contributed to my good experience). Before I booked, I looked up prices and found rooms available from 60 Euros which I thought was very cheap for a Marriott hotel in a big city like Madrid. Anyways, check in was no problem, our room was on the 5th floor and was very nicely appointed with a modern large shower, a large king bed, flat screen tv, fridge and large outdoor patio. Our air con worked just fine, our internet connection worked as well (in the room, did not try from the lobby) and we found the room to be quiet both from other guests and from outside noises. Best part of the hotel is the location, only a couple blocks from Atocha which gets you access to the metro, bus, and long distance train service. Also, the location is rich with good restaurants and bars (unlike reported by another review). There was a great Asturian restaurant 2 blocks down Calle Delicias that were very generous with their tapas, and many other options on the short walk back to the Atocha train station. Puerta Sol is only 3 metro stops away.
We enjoyed our short 1 night stay here and would be happy to stay longer if we had the time.

Travel tip: catch the yellow bus from Atocha train station for a direct trip to Barajas airport for only 5 euros a person. The bus runs 24/7. Otherwise it's around 35 euros for a taxi from the hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KGE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teaneck NJ
Level 6 Contributor
181 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 30 August 2013 via mobile

If you are coming in by train and need something nearby, this is perfect, though nobody could direct us there. We were flying out the next day and were able to catch the airport bus at the train station. The desk staff were cold and not terribly helpful, but the rooms, though small, were very modern and actually fun- even funky. Good breakfast.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuvTaTrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2013

We booked this hotel because we arrived in Madrid very late at night and needed to be in Barcelona the next day, so we wanted to be close to Atocha Station. Our biggest disappointment was that the A/C did not worked and we didn't think we would get any assistance in time that late (1am) so we just moved around our bed to get closer to ventilation. We are okay with aspects of the hotel, just a bit surprised that this is a Marriott property when the TV is in majority spanish programs.

Tip: the NH hotel is much closer if you arrive late at night and the side door of Atocha is closer (which is exactly so in our case). From Atocha Cercanias it is a very long walk

Stayed July 2013, travelled with family
Helpful?
1 Thank Dynajochen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2013

The hotel is very close to the train station which was convenient as we were only staying one night and flying out after therefore needed easy access to transit. However if you are looking to see Madrid I would recommend a hotel that is more central to interesting sites and neighbourhoods. The room was very clean and the hotel in general was very trendy and nice, however from a value perspective it was a bit pricey.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjaved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shanghai
Level 6 Contributor
124 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 13 July 2013

Not up to a 4-star hotel.
First of all, it's not that close to the train station. the hotel is located in a poor neighborhood, unclean, lots of tramps, difficuld to find. maybe the direct distance to train station is 300M, but the actual walking distance is at least 800-900M.
hotel doesn't serve breakfast or any meal, only room service.no gym, no swimming pool.
The room facility is ok, but size is small. key doesn't work some times.
staff is not helpful. Their smill is kind of fake, and they don't seem willing to help. and the information they told you might be incorrect, you have to double check.
The pro is their rate is flat, and it's still walkable to sofia museum. the bed and pillow is good!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mengbei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 July 2013

Had a great stay at the hotel. Helpful staff, very easy to find and reach from Atocha station (if you get the bus from the airport it stops at Atocha train station and it's only a few minutes walk - £5 from the airport to atocha).

breakfast was great and late enough to cope with madrid late night hours! Lovely room, very clean and even used the gym!

Room Tip: try to get a room on the 2nd floor - the office is on this floor and i'm sure that's why we...
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loobylu22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Atocha

Property: AC Hotel Atocha
Address: Calle Delicias 42, 28045 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #195 of 436 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — AC Hotel Atocha 4*
Number of rooms: 160
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