My wife and I stayed at the NH Palacio de Tepa for four nights in June 2011.
This NH hotel is very new (less than a year old) and it certainly had the feeling of a top notch hotel. The hotel and our room itself were impeccably clean.
We had a room on the top floor (the 5th floor). It was very large with exposed wood beams. There was a ton of closet space for unpacking our clothes. The room looked out on a sort of courtyard so it was very quiet. The service from the cleaning staff is to be noted as our room was checked twice daily and was always in spotless condition. One issue we did have with our room was the hot water (or lack thereof). Showering between 8 and 9 proved challenging as we found there to be very little hotel water during this time (which is too bad as the shower was very nice). Perhaps because the hotel primarily serves business travelers too many people are showering at this time. The hotel needs to address this issue. Another issue with our room was that the towel warmer did not function. Perhaps a kink considering the newness of the hotel, but still something that needs to be fixed. The hotel has very good free high-speed wireless.
The location of the hotel is absolutely fantastic for tourists. Nearly everything you want to see (e.g., Museo del Prado, Royal Palace, Plaza Mayor, etc...) is within walking distance. The metro in Madrid is also cheap and efficient and the "Anton Martin" metro stop is 200 meters from the hotel, so that too is an option for getting around. There are many good places to eat and shop near the hotel as well. We generally like to walk everywhere when we travel and the central location of this hotel definitely made that possible for us.
We would highly recommend this hotel to others. It is a 5-star hotel, and while it may not be on par with the Ritz and some other leading 5-star brands, it certainly met our expectations and provided good value for our money.
- Official Description (provided by the hotel):
- Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more less
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- Also Known As:
- Nh Palacio De Tepa Hotel Madrid