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“Superb Hotel in a superb location”

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NH Collection Palacio de Tepa
Ranked #33 of 435 Hotels in Madrid
Certificate of Excellence
Guadalajara, Mexico
Level 6 Contributor
132 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Superb Hotel in a superb location”
Reviewed 30 March 2012

We like NH hotels, but this one is something else. A former palace with supermodern interiors. We stayed more than a week, and the last couple of days we decided to splurge and upgrade to a suite (50 euros more). Absolutely spectacular!! a wonderful loft with the bathroom and seating space "downstairs", and the bedroom in an attic "upstairs", marvelously decorated and suprisingly quiet. The location is unmatched... next door is Plaza Santa Ana with lots of reastaurants ... walking distance to Plaza Mayor and subways stops. Fabulous place!

Room Tip: pay the 25 or 50 euro upgrade and get a fabulous suite
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  • Stayed August 2011, travelled with family
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Helpful?
Thank Enrique C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,103 reviews from our community

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Rating summary
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Haarlem, The Netherlands
Level 5 Contributor
71 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 March 2012

This hotel is a real gem for a city centre. Its central location makes it an excellant choice for visting all of the important attractions but it is also quiet and away from traffic noise.
The hotel is beautifully decorated and very welcoming. Our room was spacious, very clean and had a lovely view across to the church. It was well equipped with an excellant choice of toiletries, tea and coffee making facilities as well as a complimentary mini-bar.
The breakfast was 1st class with one of the widest choice of selections that I have ever experienced. The staff were both friendly and helpful.
Overall for the price I would most definately recommend this as a place to stay for a trip to Madrid

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank welshgirlNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 March 2012 via mobile

We stayed in Palacio de Tepa for a weekend followed by some business. The central location was brilliant - right next to Plaza Santa Anna & a 5 min walk to Plaza Mayor. The room was very comfortable with very good facilities. We had one overlooking the well which ensured for a quiet night. It was on the small side but had a separate small room with a desk. The staff were unfailingly helpful. Would certainly recommend it & stay there again. One small gripe - not hotel 's fault - but airport taxi driver didn't know where it was because it was so new.

Stayed March 2012
Helpful?
1 Thank GretaFalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cirencester, United Kingdom
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 March 2012

We stayed at the NH Palacio de Tepa for five nights in mid February. Our junior suite was on a single level and very spacious. The bathroom was well equipped with lovely Bvlgari toiletries and a plentiful supply of soft large towels. Wifi worked well and the staff were helpful and friendly. The hotel is well placed to walk to the three large art galleries and the main sites in central Madrid. Certainly the best hotel we've experienced in Madrid.

Room Tip: Our junior suite (Room 301) faces on to the inner courtyard but was, as a consequence, very quiet.
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  • Stayed February 2012, travelled as a couple
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Helpful?
Thank Oscar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 February 2012

As part of my business trip I stayed at the Hotel for One Night (16/2) and indeed it is a beautiful hotel more from inside than outside. The reception lobby, restaurant and rooms were very good. We got a room at First Floor and our colleagues got at the top floor. Both the rooms were very elegantly designed and provided with all requisite infrastructure for a comfortable stay. Our room opened in to a window on the street whereas the room at the top had wooden ceiling with a window to open towards the sky. The best part was the view of the sky being reflected from the glass ceiling over the reception area. Movement of clouds gave illusion of we moving in sky. It was very beautiful. Last but not the least, the staff at the reception were courteous and very helpful in a city where there was language problem. Also the city of Madrid provided an architectural magnificience in form of the various statues and Royal Palace.

  • Stayed February 2012, travelled on business
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Helpful?
1 Thank Vivek_Neelam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level 4 Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 February 2012

Kudos to the NH Group for adding this to their portfolio. The building is one of those old structures that got completely overhauled on the inside. We booked a superior room, which was on the last floor, with windows looking into the courtyard. Spacious, comfortable room/closet. Extremely quiet. Lavish bathroom. The reception very friendly and helpful. Free wifi. "Business room" small + you have to pay for use of computer/printer. But the person at the desk graciously offered to print my little document [theater tix] for me for free.
Location is superb, as well. tons of places to eat, walkable to Cava Baja, Sol/Gran Via, Plaza Mayor and Prado.
If you are certain of going, I'd recommend prepaid rate - that's what we did. The value is then quite good.
Breakfast a bit overpriced, but very high quality. For the breakfast deal, the best we've had was at Hotel Preciados.

Room Tip: If you are very sound sensitive, I'd recommend asking for a room NOT facing Calle Atocha - that...
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  • Stayed February 2012, travelled as a couple
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Helpful?
3 Thank George610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 January 2012

Great location, walking distance to everything. Great Jazz music next door.Food good there too. Breakfast very expensive. Clean. Rooms smaller than they appear on net.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
3 Thank 1234ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Palacio de Tepa

Property: NH Collection Palacio de Tepa
Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#27 Luxury Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Official Description (provided by the hotel):
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 
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Also Known As:
Nh Palacio De Tepa Hotel Madrid

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