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“Fabulous location” 5 of 5 bubbles
Review of NH Collection Palacio de Tepa

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NH Collection Palacio de Tepa
Ranked #35 of 444 Hotels in Madrid
Certificate of Excellence
Hong Kong, China
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fabulous location”
5 of 5 bubbles Reviewed 23 August 2012 via mobile

This hotel was a great base for our Madrid trip. Central to everywhere, nothing seemed more than 15 minutes walk away. The rooms were beautifully decorated and ver comfortable. We were oven attic rooms which were lovelyut alas no view.

The breakfast was very nice ut quite expensive. If your breakfast is not included In the room rate, make sure you ring & book the night before because you get a discount!

The Internet was free and fast. Staff were friendly and helpful and the whole hotel smelled divine due to the Bulgari amenities.

Stayed August 2012, travelled with family
Helpful?
2 Thank eclectic-cool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
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English first
Wilmington, North Carolina
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 August 2012

Wrapping up a 2 week European tour and wanted a nice place in the city center. The NH Placio de Tepa did not disappoint. A ~34 Euro cab ride from the airport took less than 1/2 hour. The hotel is in an old building but is completely renovated. Room is large (very large by European standards) and quite nice. Easy walking distance to all the center city attractions. Staff is very friendly and helpful. And yes, the bath towels are the largest known to mankind.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank KentfromNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 1 August 2012

The hotel is an old building which has been very recently modernised and upgraded.
A warm welcome from reception with a quick check in. Shown to our rooms and given a guide on how the windows, blinds, air conditioning operate.
The rooms were superb, beautiful wooden sloping ceilings with velux window. The bathroom was also a very high standard and very modern.
The staff couldn't be more helpful, even allowing me to have breakfast early as I was checking out earlier than the stated breakfast times. The food was also of a very high standard.

The location is perfect, right in the middle of Madrid and right amongst the tapas bars, etc.

I would highly recommend this hotel.

Room Tip: If you can, go for one of the roof rooms, they are superb.
See more room tips
  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
96 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 26 July 2012

The Palacio de Tepa in Madrid is a gem of a hotel - fairly central but still quiet and tranquil inside. The lobby has the most fantastic aroma and the check in staff were welcoming and helpful. My room was on the 5th floor with sloped ceilings and exposed beams - beautiful. The bed was huge with the silkiest cotton sheets and the bathroom had a wonderful array of toileteries. However the thing that impressed me most was the towels - gorgeous BIG white fluffy towels, not like the usual stamp sized towels you usually get in hotels.

Other great things about this hotel are the fact that WiFi is free, and the breakfast buffet, although served in an odd setting, was varied and delicious (no hot buffet though), with about 6 different types of milk to choose from (including soya), and a variety of juices.

I'll not be staying anywhere else in Madrid again.

  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Debzlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 21 July 2012

This is a super hotel - modern, friendly, great location and well equipped - we had a junior suite which was a "loft" style room - upstairs bed ( very comfortable) and downstairs sitting room and bathroom. Easy to come and go to walk around the city and return during the day - plenty of good local eating places. Only slight criticism would be the open stairs from the bedroom to the ground floor - a bit dangerous to tackle in the middle of the night when a trip to the bathroom is called for and you are trying to go quietly, in the dark and not wake your partner!! Maybe not such a good idea for the elderly!

Restaurant that is part of the hotel - but can be easily approached from the adjacent street and square - more of a tapas bar - the spit roasted chicken and the asparagus are both "to die for" - we kept returning every day for lunch, thinking we would try something different and then just having the same again!

Staff are friendly and very helpful - ambiance is good - breakfast a bit expensive but for a city centre hotel still good VFM. Would stay again if we visited Madrid again - although for an enjoyable City break Madrid is not a patch on Barcelona...

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Goodfoodlovingred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 21 July 2012

This hotel is one of the best hotels, located in the centre of the centre of madrid, between all major attractions you find this place of peace and quietness. They helped us with a baby sitter: hotel staff only, a private driver and great restaurant tips. The staff is premier league, happy staff means happy clients. Breakfast team, house keeping, front desk staff all give service with a genuine smile! (Great job NH and general manager!!!) The guest relations manager is very correct, friendly and adequate. The rooms are modern, spacious and quite.

Stayed July 2012, travelled with family
Helpful?
Thank Gijsbert M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida, EEUU
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 July 2012

I can not say enough great things about this hotel. The room was amazing, with a cute balcony that looked into the cities cobblestone streets. We didn't have the breakfast, as it was a little pricey, but the places in the plaza right down the street were amazing. Free wifi was included in the cost and was very helpful in planning our days. I would stay at this NH hotel again and again...

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with NH Hoteles

Helpful?
Thank AmandaFTL26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Palacio de Tepa

Property: NH Collection Palacio de Tepa
Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#28 Luxury Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Official Description (provided by the hotel):
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 
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Also Known As:
Nh Palacio De Tepa Hotel Madrid

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