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“graet location”

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NH Collection Palacio de Tepa
Ranked #32 of 435 Hotels in Madrid
Certificate of Excellence
Modiin, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“graet location”
Reviewed 10 April 2014

we stayed for 4 nights.
great hotel, good service and facilities
good location.
the hotel restaurnat is very recomanded. we have a great tapas meal
the staff were very kind
in the room were coofee oroducts and an espresso machine





  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
1 Thank Anat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,104 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
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English first
Miami, Florida
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 April 2014

We loved this hotel. We got a good price and the place was beautiful. It was recently renovated.
The staff was very friendly and helpful. The rooms were very clean. The restaurant was also very good. I would definitely return to this hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Raquel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
merthyr tydfil
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 March 2014

We stayed for four nights and were very pleased with our choice. The location is very central and within easy walking distance of all the main attractions. There are lots of restaurants close by so there is no need of taxis.
Breakfast was included and the choices covered all our usual needs i.e. cereals, fruit, yoghurts, breads (including gluten free) cold meats and cooked choices such as bacon and eggs which were cooked to order. Quality was excellent and nothing was too much trouble.
The tapas bar downstairs was very good and the choices were in both Spanish and English although we only used it for drinks as we dined out every night. They have a vast array of gins and whiskies and the bar staff were young, happy and pleased to be of service, most of them fluent in English. My birthday fell during our stay and they insisted on treating us to mojitos to finish off the night. Little did I know that awaiting us in our room was a birthday greeting from the hotel together with a bottle of very nice Cava in an ice bucket, fresh strawberries and champagne glasses! A nice touch that was most appreciated.
The reception staff were delightful, all spoke excellent English and were extremely helpful when on our first morning at breakfast an old dental filling decided that it was time to call it a day. They organised an appointment with the hotel manager's own dentist (English speaking) for later that morning and by lunchtime a replacement filling was in place and I was ready once again to enjoy the delights of Madrid.
This was our first visit to a NH Group hotel and if they are all as good as this we will look forward to using them in the future.

Room Tip: We followed other Tripadvisor reports and chose a room on the fourth floor which with the windows cl...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank keith r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
1 review
Reviewed 27 March 2014

excellent hotel, friendly staff & great location (sometimes a bit noisy though because of party revelers in the street); received a complimentary upgrade to a very beautiful room. Would certainly go there again on my next visit to Madrid.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels

Helpful?
Thank RomanFleck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herts
Level 5 Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 March 2014 via mobile

Excellent standard of accommodation. Central location, I'm the centre of Madrid.

Rooms were quiet and well presented to a good standard.

Reception service was good.

Wifi not working during my visit which was annoying but it was well handled.

Stayed March 2014, travelled on business
Helpful?
Thank H67bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruges, Belgium
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 March 2014

I staid 3 night in this hotel together with my father.
We were very pleased with the helpful and friendly staff, you could ask them anything, and everything was handled with a smile in a very efficient way.
We had a superior twin room on the top floor. It was a very spacious room with wooden accents (it was under the roof). The bathroom was full of amenities from both Bulgary and the normal hotel supplies.
Our rate includes breakfast. The buffet was great with a lot of fresh fruits, meat, cheeses, sandwiches, breads, cornflakes, juices, yoghurts, ... You could ask every hot preparation that you wished for, and it was made freshly in the shortest possible time.
Overall I was very happy staying in this hotel, and I could advise everybody to stay in this hotel. It's central near public transportation, taxi, it's near bars and restaurants, walking distance from the most important touristic places in Madrid. It was just great!

Room Tip: superior room on the fifth floor
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  • Stayed March 2014, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeroen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlon, Belgique
Level 5 Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 March 2014

Location in Huertas (a lot of typical restaurants and bars) very central and walking distance to all major points in the city.
We got an upgrade to a very spacious junior suite. The room was nicely decorated.
Friendly staff.
Typical food and real flamenco show not far from hotel : Casa Patas.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SIEBENMEERE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Palacio de Tepa

Property: NH Collection Palacio de Tepa
Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#26 Luxury Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Official Description (provided by the hotel):
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 
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Also Known As:
Nh Palacio De Tepa Hotel Madrid

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