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“Great location”
4 of 5 bubbles Review of Hotel Villa Real

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Hotel Villa Real
Ranked #35 of 445 Hotels in Madrid
Certificate of Excellence
akron ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location”
4 of 5 bubbles Reviewed 12 July 2014

Wonderful location in center city. Short walk to the 3 great Museums. Room were fairly large with a sizable sitting area. Bath was good sized with two sinks. Price was very reasonable, a good value. We had a room overlooking the square which was wonderful.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank djl49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 5 August 2014
Dear guest,

Thank you for sharing your experience with us. We are very glad to hear positives comments about our hotel.

It is a pleasure for us to know that you loved our location and rooms.

Looking forward to welcoming you,

Kind regards

Antonio Martín

Assistant manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
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New York City, New York
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

We dropped into Madrid for two days R&R after a week of cycling in the Rioja This hotel was perfect for us. It was conveniently located close to the museums and to the older sections of Madrid as well as to Salamanca. There were good, small restaurants within walking distance. The staff was solicitous, making sure any need was met. The room (a duplex) had lots of light, a lovely terrace, plus full connectivity.

Room Tip: Pay up for a duplex room
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDOMJW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 11 July 2014
Dear guest,
First of all, I would like to thank you for the time taken to comment your stay with us. We are very happy to know that you loved our hotel and we hope to see you back soon.
Best regards

Antonio Martín
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 7 July 2014

Me, my husband and my 4 year old son was here for a weekend in Madrid in May.
We stayed in a large suite, which was spaced across 2 floors, 2 bathroom and a large queen size bed in the bedroom upstairs and a pull out double sofa bed downstairs.
The place was clean, location was nice and lots of restaurants near by. Staff was ok, as they could do with a bit more smiling.. lol and I often found the waiters when serving breakfast, they all seem a bit lost or not very well organised.
For a 5 star hotel in Madrid it would have been nice to have a roof top swimming pool or a swimming pool indeed on the site.. but in this hotel you would have to go to another hotel nearby to use a swimming pool. My son on the other hand just loves the marsh mellows they have in the jar close by the reception, and often complained the weather was too hot.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lillyvalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 11 July 2014
Dear Madame,
Thank you so much for sharing your experience with us. I apologize to you for the negative aspects during your stay. You can be sure that your comments are an incentive to keep improving our service day by day so all your comments will be analysed by me and my team.
I really hope to see you soon in Madrid for greeting you personally.
Yours sincerely,

Antonio Martín
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

My family of four stayed at the hotel for three nights. Originally planned on staying in one large room, the hotel upgraded us to two connecting rooms with a terrific view of the square. The hotel is located just a few blocks from the Retiro park and the Prado museum. Additionally, it is very close to Plaza del Sol, which is loaded with shopping, restraunts, and night life.

If you are looking for a great location, comfortable amenities, and excellent staff - this is the place for you!

Tip - The hotel does offer a buffet breakfast at an additional charge, but we found the near by cafe's and coffee shops more than satisfying and at a much more reasonable price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 5 August 2014
Dear Sir,
Firstly, we would like to thank you for your kind comments posted in this website.
We are very proud of knowing that your stay with us was great. Satisfying your expectations is our most important task, and we work hardly to get it.
I look forward to welcoming you soon in Madrid for greeting you personally.
Kindest regards

Antonio Martin
Assistant manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Windsor, New Jersey
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

We were given a large suite. the rooms were huge and had every amenity that you could want. The bathroom was wonderful as well as all the storage provided. you could easily stay here for a week. the location is superb.

the breakfast was great. we would return in a minute!!!

The staff was very very helpful with any question . the furnishings were modern and up to date!

Room Tip: Ask for a suite. It was worth it. excellent value for the price!!!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjb43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 11 July 2014
Dear Guest,
I would like to thank you for these kind comments about our hotel. We are glad to know that you enjoyed your stay with us.
Looking forward to welcoming you again,
Best regards

Antonio Martín
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Altos, California
Level Contributor
190 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 28 June 2014 via mobile

Very nice modern amenities and excellent location. Plenty of shopping and restaurants in walking distance. Room was small but very well appointed. Like others I had a very good experience with the staff being helpful. Breakfast was great especially eggs ordered off the menu. Can't imagine what else you would need in a business hotel.

Stayed June 2014, travelled on business
Helpful?
Thank tarheeltraveler367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 7 July 2014
Dear Sir,
Thank you for sharing these kind comments about your stay with us.
We are proud to know that you had a good experience in our hotel, and our staff, our location and our breakfast reached your expectations.
Looking forward to welcoming you again.
Best regards
Antonio Martín
Assistant manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

I stayed at this hotel for 4 days, 3 nights in June 2014 and was extremely pleased with everything. The location is great for the museums, parks, shopping and of course amazing restaurants. The rooms are super clean, great air-conditioning, good beds and bathrooms. I didn't hear any noise, and I was in the front of the hotel. t tried the breakfast once and did enjoy the fresh squeezed orange juice and I ate dinner one evening and the filet was cooked to perfection. The complimentary glass of champagne is a super bonus for me too! But most importantly the front desk staff is fabulous! One morning I was in serious need of a lint brush and they found one very quickly and then when I was leaving early on another morning I realized I left my prescription sunglasses in a shop about 15 min walk away. One of the staff walked to the shop, picked up the glasses, confirmed they are mine, and they are already in the mail heading back to me! Where can you find customer service like that?? This hotel really is a gem for the price and location. I will stay at this hotel aging!

Room Tip: I was in 404, small but perfect for a 1 person. I was on business.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_traveler_1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionDerbyHotels, Subdirector at Hotel Villa Real, responded to this review, 7 July 2014
Dear Guest,
We would like to thank you for your kind comments regarding to your stay with us.
We are very proud to know that you loved our location, facilities and especially, our customer service. We work hard to provide guest the best experience ever had, and it is an honor for us knowing that you really appreciated our service.
We hope to see you soon,
Best regards
Antonio Martín
Assistant manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Villa Real

Property: Hotel Villa Real
Address: Plaza de las Cortes, 10, 28014 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Huertas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Business Hotel in Madrid
#28 Luxury Hotel in Madrid
#28 Romantic Hotel in Madrid
#35 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Villa Real 5*
Number of rooms: 115
Official Description (provided by the hotel):
The Villa Real is a five-star hotel in the centre of Madrid, located in the Plaza de las Cortes, right in front of the Spanish Congress of Deputies and just a few minutes on foot away from Puerta del Sol. It is a unique location for exploring the sites of 'Madrid de los Austrias' on foot and enjoying the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation. ... more   less 
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Also Known As:
Real Hotel Madrid

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