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Best Western Hotel Los Condes
Ranked #194 of 435 Hotels in Madrid
Battipaglia, Italy
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Everything you need!”
Reviewed 25 July 2014

I loved this hotel. Nice room. Wonderful staff at the reception. Breakfast is reasonable. Many services, such as wi-fi included and perfectly working. I tried the shuttle service to go to the airport (not included in the price) and I really appreciated it! The location is also perfect: very close to the Gran Via and to metro stations.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank adviser82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Brasov, Romania
Level 4 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 July 2014

I enjoyed every day at this hotel. Perfect location, quiet, close to metro, shopping areas, restaurants, parks. The room was big and clean, with AC, TV. Could use another socket and a small bathroom door repair (room 201). Breakfast was great and so was the staff. The lounge hag a big screen TV and during the World Cup games was a nice place to socialize and the staff made it all very comfortable. Free wi-fi.
I would totally return there, soon...

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
europe
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

Bad breakfast spread, totally un-appetizing; internet rarely works, even if it works it's too slow hence unusable in the end; Location is very good though the street leading to the hotel does not look safe at all.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank missytung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Madrid hotels

Madrid
Level 4 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 July 2014 via mobile

We stayed here based on moderate reviews and the Best Western name. We had a week reserved and only stayed one night. We initially noted:
Dirty damaged walls
Flickering white lights in room
Old, off white sheet color
Old smell
Frayed, musty smelling bath towels
Wooden furniture chipped and very worn
Base boards damaged
Shoddy paint

Altogether it was not good. We decided to stay put one night while we looked for another hotel for the week. We arrived at 1:00 am the first night and the room wreaked of raw sewage which wasn't coming from the alley. We called reception and they confirmed the smell and had us move to another room.

Management was helpful but they just can't help that the hotel is NOT worth your time. We left the following morning to Vincci near Santa Ana Plaza and were thrilled. Having had to stay at this hotel would have very strongly negatively affected out stay in Madrid. Don't risk it.

Stayed July 2014
Helpful?
Thank Mauriciog29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
1 review
Reviewed 16 June 2014

The location is great. It is at the city centre. The room is small, smelly. The toilet is rather dirty. The towels were too old. The breakfast is below average for a European standard. The staff are friendly and very attentive.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Barjoyai B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, England
Level 5 Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 June 2014

Excellent location in a quiet side street just off the Gran Via in the centre of the old town within easy reach of all the main tourist attractions.
Comfortable bed, helpful staff and reasonable breakfasts.
Major drawback is the internal noise level from plumbing, doors and flooring which hinders sleep.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarryRolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 May 2014

The hotel has a really friendly and polite staff, the location is nice. It's located really close to the center and all commercial streets, on a quiet and safe street. The hygiene is at a good level. It was a bit cold in the room, there was an air condition, but didn't work because of the season and because it's for the whole hotel, so we asked for more blankets. I'm happy with our stay as a whole.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chillout_cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Los Condes

Property: Best Western Hotel Los Condes
Address: Los Libreros 7, 28004 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #194 of 435 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Hotel Los Condes 3*
Number of rooms: 68
Official Description (provided by the hotel):
The BEST WESTERN Hotel Los Condes is located close to the Gran Via Street in the heart of downtown Madrid. The hotel is situated on a quiet pedestrian street famous for its bookshops. The hotel has 68 rooms and an extremely pleasant atmosphere. ... more   less 
Reservation Options:
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Also Known As:
Best Western Los Condes
Best Western Madrid
Madrid Best Western

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