Everything about this hotel is 5 star. The staff is totally attentive, helpful, and knowledgeable.
If you request any information it appears miraculously in minutes under your door!
When we checked in, we were upgraded to a beautiful Executive room that had been renovated.
We wanted a quiet room and we told to choose a room that looked out back on a quiet street.
No noise at all. The room faced a church and was delightful. Big bathroom, plenty of storage and closet space.
Hotel itself is stunning, with the huge glass dome in the dining area. You can have tea, coffee or just sit there and enjoy the splendor! They don't care if you sit for an hour just to relax and chat.
The location is the best in Madrid. Minutes walking to the Prado and everything else you would want to see.
The business center offers several computers and printers and internet is free. Center is in the lobby and very convenient. Wireless throughout the lobby is free too.
Can only say wonderful things about this hotel and the staff! Also, coffee and biscuits delivered daily to the room in the morning at no charge at the precise time you designate. Fantastic way to start the day! Sipping coffee in your robe in your luxurious room.
Thank you very much, WESTIN!!! You are number one. (And I am pretty fussy).
Cannot think of one negative thing.More
- Free Wifi