Fortunately I wasn't paying for the trip, so didn't have to worry about the 5* price tag (!) but The Westin Palace Madrid is a lovely hotel, excellently located, with very pleasant staff. Stayed in a Deluxe Room which was a good size and comfortable, with gorgeous bedding and a huge assortment of pillows, but did expect something a bit more special considering the cost of the rooms... However the foyer & dining room (particularly the stained glass dome and gold butterflies & keys) are beautiful. Didn't dine at the hotel for lunch or dinner so can't comment, but the buffet breakfast is very good - the options, including champagne, are endless. Customer service email from hotel website doesn't appear to work - emailed the hotel before arrival asking about spa treatments & the hair salon but didn't receive a reply. Would happily stay here again. It makes for a lovely treat for a long weekend in Madrid.
- Official Description (provided by the hotel):
- Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more less
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- Also Known As:
- The Westin Palace Madrid Hotel Madrid
- Westin Madrid
- Madrid Westin
- Westin Palace Madrid