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The Westin Palace Madrid
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Reviews (4,403)
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2,755
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73
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1,783 - 1,788 of 4,403 reviews
Reviewed 13 January 2014 via mobile

I love the rooms here and they had a wonderful bar area. The view was facing another building but that's how it is in Spain.The front desk was very helpful in making our reservations for dinner.Very good bathroom size and closets had lots of space.Beds were really comfy.

  • Stayed: March 2013
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Thank TravelWithChrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marc l, General Manager at The Westin Palace Madrid, responded to this reviewResponded 14 January 2014

Dear Tripadvisor
Thank for your nice comments and for saying the front desk staff was very helpful
Hasta la próxima !
Marc L

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Reviewed 10 January 2014

We really had a nice trip in madrid, especially in this super hotel. Nice, large and clean rooms. Great service. Good location to visit the city. We suggest westin palace for your travel in madrid.....

  • Stayed: December 2013, travelled with family
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1  Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marc l, General Manager at The Westin Palace Madrid, responded to this reviewResponded 12 January 2014

Dear Tripadvisor
Thank you for your nice comments and for recommending us
Hasta la próxima !
Marc L

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Reviewed 10 January 2014

It was a luxury hotel, I've been to at least 5 different Westins from which this was my favourite. Unfortunately I couldn't fully enjoy it because I stayed there only for 2 days but truly, it is amazing.

Room Tip: Take the one with the best view!!
  • Stayed: December 2013, travelled with family
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Thank Krishang K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marc l, General Manager at The Westin Palace Madrid, responded to this reviewResponded 12 January 2014

Dear Tripadvisor
Thank you for your nice comments
You found a good reason to come back to Madrid and to us !
Saludos
Marc L

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Reviewed 9 January 2014 via mobile

We were at the Westin Palace over Christmas and it could not have been nicer. The staff is helpful, courteous and welcoming. The breakfast buffet includes an extensive array of choices that range from very healthy to very decadent, as well as a highly competent and friendly omelette man and wait staff. The best part about breakfast is the room, which features a stunning stained glass dome. It's a perfect setting to begin the day. I look forward to staying here again one day.

Stayed: December 2013
Thank gp0121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marc l, General Manager at The Westin Palace Madrid, responded to this reviewResponded 12 January 2014

Dear Tripadvisor
Thank you for your nice comments and for mentionning the courteous staff
We also look forward to welcome you again
Hasta pronto !
Marc L

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Reviewed 8 January 2014

This is a great hotel in the middle of everything. Clean, comfortable & calming after a long day in the city. Close to the museums and the metro, as well as shopping and many restaurants. Staff is extremely helpful - especially with restaurant suggestions.

  • Stayed: June 2013, travelled as a couple
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1  Thank Kristy Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marc l, General Manager at The Westin Palace Madrid, responded to this reviewResponded 9 January 2014

Dear Tripadvisor
Happy to read you find our staff extremely helpful as this is very motivating for us
Gracias !
Marc L

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