We stayed in the Westin Palace for two nights during a weekend trip to Madrid. We arrived by train and the hotel is conveniently located approximately 15 minutes away (walking) from the Atocha train station. The property is a beautiful building, and is located just east of Madrid's Embassy district and just west of the city's Museum district. The Prado museum is literally a five minute walk away, and the Retiro park (Madrid's version of Central Park or Jardin du Luxembourg) is just east of the museum. Taxis are abundant if you don't like to walk, but otherwise the main people-watching areas of Puerta del Sol and Plaza Mayor are only ten minutes west of the hotel.
The hotel feels like a large Ritz Carlton, with Victorian style moldings, furniture and décor. The breakfast area is very large and sits under a glamorous stained-glass ceiling that pours in a beautiful palette of colors and is naturally lit. The breakfast spread is ok, with a typical offering of meats, cheese, and made-to-order omelets. Coffee is "ok" at best and the staff circle around refilling cups.
Our room was a junior suite and it was very large. We had a separate sitting area with a couch and computer desk, a large bedroom with pocket doors to close off the living room, and a comfortable bathroom with marble floors and strong water pressure. The décor felt a bit dated, but was acceptable. We also took advantage of the bar/pub downstairs to catch a world cup match for which the hotel staff set up a variety of HD screens so patrons could see from all angles of the room. That was a nice touch. The match was between NED and MEX and there were fans from both countries there. We're Americans, so we stayed neutral, but the atmosphere was friendly and animated which was a nice reprieve from the somewhat stuffy atmosphere of the Palace.
The only real complaint I have is that the hotel itself is very busy with guests coming in and out all day, not to mention conference attendees mingling in common areas. That can be fun if you like being in busy lobbies, but otherwise, it can place great strains on the staff and can make you feel a little stressed. All in all, a positive stay however.
- Official Description (provided by the hotel):
- Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more less
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- Also Known As:
- The Westin Palace Madrid Hotel Madrid
- Westin Madrid
- Madrid Westin
- Westin Palace Madrid