We just returned from spending 3 nights at the Westin Palace in Madrid. Our trip had an unfortunate start when my wallet was pickpocketed while walking around the neighborhood of the hotel. I immediately contacted the concierge and she jumped into action and helped me cancel my credit cards. She was extremely kind and helpful in a very stressful situation. She even sent us some sparkling water and a fruit plate along with a letter letting us know that she was there if we needed any additional help. She really came through for us! Our room was quiet and comfortable. We loved the heavenly bed and heavenly shower. We also had dinner at the rotunda restaurant and drinks at the bar. Service was outstanding and we would stay here again. Although, next time I'll wear a money belt.
- Official Description (provided by the hotel):
- Built by order of King Alfonso XIII in 1912, The Westin Palace, Madrid was recently restored to its original splendor. Situated near the Prado museum, historic monuments and some of the best tapas restaurants in town, It is listed in the Condé Nast Traveler "Gold List 2010" as one of the best hotels in Spain. ... more less
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- Also Known As:
- The Westin Palace Madrid Hotel Madrid
- Westin Madrid
- Madrid Westin
- Westin Palace Madrid