Staying at the 5 star Ritz Hotel is an overwhelming introduction to a tradition of elegance that most of us can only read about in famous novels or experience in movies from the 1930's and 1940's.
you walk in through the revolving door and are literally transported to a time gone by-----you check in and one of the very competent staff escorts you to your room, where if your luggage isn't waiting for you, arrives in under a minute!
once you have checked in , there is a lovely and thoughtful welcome pastry and fruit platter sent to your room---and if you pick up the phone to ask for anything, you are referred to by name---and they REMEMBER your name during your entire stay.
the rooms are spotless and comfortable, with double windows to keep out any sounds that would bother you and interfere with your rest---bathrooms are spacious and housekeeping does an amazing job every day in keeping your room fresh---and the linens, the turn down service at night and that delicious piece of chocolate on your pillow (the choices of pillows is not to be believed ) send you off to sweet dreams---it is all just too perfect.
the breakfast , whether on the terrace or in the grand dining room is plentiful and delicious---and if you have special dietary needs or restrictions, those requests can be met quite easily--all with a staff that smiles and welcomes you every time you are in a common area.... like the unbelievable lobby and sitting room---old fashioned couches in superb condition, plumped up all day long, a pianist playing softly in the background, chandeliers that twinkle and give off the most beautiful hue, and not one bit of dust-----this hotel is 100 years old, how do they do it????
during the day, the director and others from his staff walk through the common areas of the hotel and greet the guests and ask if everything is fine, and if you need anything....be careful if you say yes, for they will get it for you!
the location is perfect----the Prado is 100 steps (or less) from the Ritz, Retiro Park is up the street, the Thyssen is down the street, the botanical garden is next to the Prado, the hop on/off tour buses are around the corner-----could this hotel have a more perfect location??
in the world we now live in security is a very important component to one's safety, and at the Ritz you are in a very secure and peaceful environment.---security and safety are a number 1 priority at this 5 star hotel.
there is a sweet smell to Madrid and especially at the Ritz ---i think it may have something to do with the botanical gardens so near---but to try and explain this to someone who has not experienced it first hand is very difficult---if they could "bottle" this scent i would buy a case of it.
finally, and i guess this is the intangible part of the Ritz, but from the moment you walk in you "decompress" from your flight and the worries of your life, to a soothing, relaxing , environment where the staff at the Ritz wants nothing more than to make you happy and welcome----and this they do from the moment you arrive until you have to leave------Bravo Hotel Ritz.---.
- Official Description (provided by the hotel):
- Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more less
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- Also Known As:
- Ritz Madrid
- Madrid Ritz-Carlton