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“Wonderful!”
Review of Hotel Ritz, Madrid

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Hotel Ritz, Madrid
Ranked #39 of 442 Hotels in Madrid
Certificate of Excellence
Reviewed 30 January 2013

We stayed in this wonderful hotel for four glorious days-- everything was perfect-- the lovely suite, the service, the food,-- everything. Expensive, but well worth the money. Our suite was spacious, beautifully appointed, and extremely comfortable.

Room Tip: We loved our suite--407--
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  • Stayed: January 2013, travelled with family
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Thank Helen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 January 2013

My wife and I spent 3 nights in The Ritz Madrid early in January. It was fabulous. We arrived early but were warmly greeted and given a coffee while our room was sorted. I was informed that we were to be upgraded at no cost for our final 2 nights and that we were most welcome in the hotel. I t was a generous and unsolicited gesture. It is a grand and old-world place with exquisite furnishings and friendly staff.
We can't wait to go back. We also thought Madrid was a beautiful place to visit.

  • Stayed: January 2013, travelled as a couple
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Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2013

While the Hotel Ritz in Madrid is a "Grand Hotel" in the old school sense, there is nothing stiff or old fashioned about the friendly, efficient service, the technology available, or the wonderful food you will eat. I can't imagine a better location in Madrid! It is steps away from the Prado, the Theissen, countless sites of interest, and a few glorious parks. If you like to walk, it is also near the beautiful Madrid train station, where side trips to Toledo and El Escorial are only an hour away!! The public spaces are so elegant and refined that I half expected Edward VII to walk in with his latest mistress! The food is also top notch...In the lobby "Terrace" you can eat splendid food, in opulent surroundings, in your jeans and sneakers. Restaurant Goya is very romantic and listed as one of the finest restaurants in Madrid with good reason. Room service is a pleasure. We used and enjoyed it every day for breakfast and the occassional dinner when we were exhausted. As you would expect, food arrives in your room in minutes, on silver platters accompanied by fresh flowers. We had a suite in one of the round towers which overlooked the Prado and a small park...very pretty view! Our room was VERY SPACIOUS, but not quite as comfortable as a room in a modern hotel. The shower was extemely small even for me (I am 5 feet tall!) and the room decor was a bit dreary, even though it was immaculate. Unlike the Gritti Palace and other historic hotels, room "antiques" look like repros and are a bit disappointing. It took us a day to get "into" the place because we arrived after staying in the stylish Hotel Arts in Barcelona. Once we adjusted, however, we really had a great time! The staff and service is outstanding! We stopped by the Palace Hotel across the street to check it out and we prefer the Ritz because it has a more authentic Grand Hotel ambiance. The Ritz is very pricey, but you are getting a bit of history with your stay. If you don't mind a few minor inconveniences, it is a memorable experience!

Room Tip: Suites in the round tower have views of the Prado...
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  • Stayed: October 2012, travelled as a couple
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Thank Corinne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

The service, helpfulness and friendliness of the staff is what makes this hotel stand out. Yes it's a beautiful building and yes the decor of common areas and rooms is wonderfully elegant but the staff is what will keep you coming back. Bravo

  • Stayed: December 2012
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Thank Travelleralways2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

We had a really great stay in this elegant hotel. The staff at the hotel were some of the best I have come across. Also, the outdoor patio is beautiful and nice for an afternoon lunch or drink. While the decor was older and more traditional than other 5 star hotels, I felt the service and treatment by hotel surpassed them. I highly recommend the hotel for its service and old world charm. Can't beat the location either.

  • Stayed: July 2012, travelled as a couple
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Thank Rich C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

That was a great experience, I had a group there before new year, this is a beautiful hotel specially if you like the classical style, staff are freindly, service is good, amazing decoration and great location, yes I wish it was more spacious but there are so much to compensate. by the way piano players are very good too and you can enjoy live music all the time.

  • Stayed: December 2012, travelled on business
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Thank hadisaidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013 via mobile

The Ritz is a truly beautiful hotel. Impeccably run, the decor and furnishings are stunning. The staff were incredibly polite, personable and committed to helping us at every turn. The concierge team were particularly helpful and cheery. Our room was lovely and exuded old world charm.
We only had one breakfast/meal (too busy sampling fabulous local tapas!) but the food offered was fresh and tasty and there was a good range available to choose. I can't say enough about how good the location was!! We were in walking distance of everything and right within the golden triangle of museums. I can't fault the Ritz at all - a wonderful stay!

  • Stayed: January 2013
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Thank Greenups
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ritz, Madrid

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Madrid
#11 Business Hotel in Madrid
#17 Romantic Hotel in Madrid
#33 Luxury Hotel in Madrid
Price Range: £240 - £378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ritz, Madrid 5*
Number of rooms: 165
Official Description (provided by the hotel):
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 
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Also Known As:
Ritz Madrid
Madrid Ritz-Carlton

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