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“Good Hotel, great area to stay”
Review of Vincci Soma

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Vincci Soma
Ranked #174 of 438 Hotels in Madrid
GreenLeadersBronze level
Ludhiana, India
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Good Hotel, great area to stay”
Reviewed 14 May 2014

It's good Hotel in an extremely posh shopping area of Madrid. I really loved the location. Having stayed in Madrid before in the Puerta del Sol & Gran Via area, I feel that this area is less crowded and has a much better feel overall.

The Hotel by itself was good, not luxurious, but good and clean rooms, good service - no noise from the street. For the first night, we were in a room facing the back side of the hotel but upon requesting the front desk staff moved us to a room facing the street - which had a much better and open feel.

Overall, the front desk staff and service was excellent. Wifi was absolutely free for all days. Location was the best part. Good value for money. Really left Madrid with some wonderful memories.

Room Tip: Rooms facing the street are better.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FrankieWalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soma, responded to this review, 10 June 2014
Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
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English first
Alexandria, VA USA
Level Contributor
73 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 13 May 2014

I stayed here for four nights for a work meeting. Had a standard room (thought about upgrading to a superior so I could have a terrace but realized I wouldn't have much time to use it so saved the $$). Check in was efficient and friendly. The room was a good size--kind of odd layout--there was a long hall from the door to the actual sleeping area. Large bathroom with a great shower and plenty of counter space. Comfortable bed. No view at all--my room overlooked a courtyard of some kind but really just walls of other buildings.

My only problem was that my TV never worked. I reported it to management at 1400 hours and it was never fixed. Called again the next day and they sent someone up immediately but he couldn't fix it. Not a huge deal but it would have been nice if it was at least acknowledged at check out.

Breakfast was very good. I didn't try the eggs--I prefer the cold selections.

Our meeting room was just OK. A little small for the number of people in the meeting. But we did have a terrace so we could step out for fresh air on breaks.

The hotel is in a great area. I walked to Retiro and shops and restaurants.

So, overall a good stay and I would be happy to stay here again.

Room Tip: You might not get a view with an interior room, but it was extremely quiet and that's a plus!
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank twocoasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soma, responded to this review, 10 June 2014
Dear guest,

Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

All our guestrooms and facilities are inspected rigorously, and so we apologize if during your stay there may have been an isolated failure in the process that would have caused the inconveniences that you describe.

We hope that you can visit us in the near future so that you can enjoy a real Vincci experience.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bourne End, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 April 2014

Stayed here for 3 night in April with my 13 year old Son

Staff could not do enough for us and went well over the normal with their help (thanks again)

Location in the Goya district was ideal for us - close to Retiro - close to Metro

I like a firm bed but these were way too hard, even for me

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bosulliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soma, responded to this review, 7 May 2014
Dear guest,

We will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

Thank you for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 April 2014

I would avoid hotel on a Friday and Saturday. There is a separate disco adjacent to the hotel. We were disturbed by bass vibrations as far up as 5th floor.

Hotel is in a good location. Single rooms are very small.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avenue20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soma, responded to this review, 10 July 2014
Dear guest,

Thank you for having chosen us and for offering us your comments and opinions.

We are pleased to know that you enjoyed our localtion but we are sorry to hear that your stay with us was not what you expected.

Regarding the noise from the discotheque, we regret that, in spite of our soundproofing system, the noise coming from outside bothered you. We would like to clarify that this is a case of an establishment not related to the hotel, and we are taking appropriate measures to try to put an end to this situation.

We are at your service for anything that you may need.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire, UK
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 April 2014 via mobile

We stayed here on a long weekend with 4 other couples. Check in was smooth and nice surprise we had a large room, 817. Very quiet and clean. Over the road from a metro station. Good bar right opposite the hotel for drinks and tapas. We had breakfast at the hotel once which was a typical European breakfast, nice but expenses. Drinks in the bar expensive but that's hotel prices. Would stay again though.

Stayed March 2014, travelled as a couple
Helpful?
Thank Bexhazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soma, responded to this review, 7 May 2014
Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 March 2014

Good for shopping and business district claudio Coehlo
hotel very big not new but clean and elegant
free we fi nice staff ..and just in front you will find the subway stop
.a very good choice in Madrid
good breakfast but a bit expensive about 15/20 eur

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank william c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Soma, responded to this review, 17 March 2014
Dear guest,

Thank you for your comments, we are pleased to know that you enjoyed your stay with us.

We hope to be able to welcome you again soon at our hotel.

With best wishes,
Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vincci Soma

Property: Vincci Soma
Address: Calle Goya 79, 28001 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#21 Green Hotel in Madrid
#120 Luxury Hotel in Madrid
#135 Business Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Vincci Soma 4*
Number of rooms: 167
Official Description (provided by the hotel):
Modern hotel with tailored, tasteful furnishings; restaurant serving Mediterranean cuisine; located near Retiro Park and shopping. ... more   less 
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Also Known As:
Vincci Soma Hotel Madrid
Vincci Hotel Madrid
Vincci Hotel Soma

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