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“Hidden service charge”

Trattoria Malatesta
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2
Thu, 1/27
20:00
Ranked #222 of 13,047 Restaurants in Madrid
Certificate of Excellence
Price range: US$16 - US$26
Cuisines: Italian, Pizza, Spanish
More restaurant details
Restaurant details
Dining options: Breakfast, Lunch, After-hours, Reservations
Neighbourhood: Austrias
Description: Auténtica trattoria italiana en una romántica taberna con cava en el centro histórico de Madrid.Lo mejor de Italia y del Madrid antiguo se combinan en este acogedor y alegre local a 50 metros de la Plaza Mayor y la Puerta del Sol.En nuestra reconocida cocina destacan las pastas frescas hechas por nosotros cada día, nuestras pizzas de horno de leña, nuestros risottos, y postres caseros.
Reviewed 24 August 2016

I have been with my family and ordered ravioli, gnocchi, spagetti, two chicken breast, two beers and two bottles of water. The bill was €83.80. We were surprised to find a service charge of €7.60. No notice of this charge was displayed anywhere. We came to this restaurant because the website said thatthe day menu was €12.90 with 4 apetisers, 5 main dishes, a drink and a coffee or dessert. It seemed a good deal. Once at the restaurant we were told by the waiter that the day menu is only available for lunch during August. Again this was n8t written anywhere on the menu or their website.

Date of visit: August 2016
Thank Moira B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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237 - 241 of 2,062 reviews

Reviewed 23 August 2016 via mobile

Close to all tourist places hidden away on small road is this Italian restaurant with very tasty pizza's and broad and good menu card... Recommended

Date of visit: August 2016
Thank soereni63
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 22 August 2016 via mobile

The food is amazing and fresh ! Must try ! However, if you are looking a kind and excellent service , then this is not the place to be !

Date of visit: August 2016
Thank Natheer M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2016 via mobile

It's good opportunity to taste Italian food. The surround it's comfortable and the service it's confidence. Don't forgot to get the tiramisu hand made, absolutely delicious.

Date of visit: December 2015
Thank JCeprian
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 August 2016

After 4 days in Madrid and many excellent meals, we were delighted with the food and service at Trattoria Malatesta. We are regular followers of Tripadvisor recommendations and we were delighted that the rave reviews were spot on. The house wine -- chilled red- was excellent and all of our pasta dishes were fresh and delicious.

Date of visit: August 2016
    • Value
    • Service
    • Food
Thank Amy K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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