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“Affordable contemporer hotel in the center of Madrid”
4 of 5 bubbles Review of JC Rooms Santa Ana

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JC Rooms Santa Ana
Ranked #14 of 283 Madrid B&B and Inns
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Affordable contemporer hotel in the center of Madrid”
4 of 5 bubbles Reviewed 24 May 2013

Location is very central and close to Puerta Del Sol and Plaza Santa Anna. Room is modern and clean. Shower is magnificent with the hydro water massage. And you can book a shuttle bus to/from the airport at an affordable price.
The receptionist gave 2 wrong information. First about the tourist information stand and second about the taxi stand. There's a construction going on and my room happens to face it right there. So, the construction worker's voices slipped in almost non-stop during the day. And try to avoid the rooms on the same side with the reception. The wall and door are thin. Quite some noise all the time. But over all, it is really a nice and pleasant place. I would definitely come back. Stayed in May 2013

Room Tip: Try to ask rooms on the other side of the receptionist or on the 3rd floor.
See more room tips
  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jbdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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655 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
  • French first
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  • Hebrew first
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English first
Lagoa, Portugal
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 February 2013

Great choice. We've booked online - Very reasonable price compared to its location. Very close to puerta del Sol. The room was very clean - computer in the room didn't work though and they didn't solve the problem during the stay. Also, the room did have a window but no view at all. The breakfast was okay, in a coffe shop closeby, and the place is perfect to hang out in the evening: bars, restaurants, tapas.. just go outside.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CMLila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 December 2012

Pros:
The hotel is located at excellent location, very near to the Puerta del Sol.
The area is centrally located with lots of pubs and restaurants.
Receptionists are very friendly and helpful. They speak good English and well organized.
The room design is modern and comes with computer in each room. Wifi speed is very good.

Cons:
The noise insulation is poor and the space in the room is small.
No elevator, the rooms are located at 2nd and 3rd floor.
The bedsheets were not clean, found some hairs on the pillow on the first day.

Overall, it is a very nice hotel in terms of location and services provided.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langkawi, Malaysia
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 10 November 2012

Stayed for two nights on our Spain holiday - we were a bit skeptical on the room size initially - but the amazing location, delightful decor and wonderful value more than made up for it. Excellent WiFi and very helpful reception counter staff. It's walking distance for Plaza Santa Ana, Puerta del Sol and Plaza Mayor. Would recommend anyone who wants to use it as a base to explore Madrid and its wonderful streets, shops, tapas bars and plazas. It's also only a fifteen minute walk to the Prado Museum.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anahat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 8 June 2012

The hotel was in a perfect location. Very central with lots of sites, restaurants and nightlife nearby. Safe area. You have to buzz reception to get in the building but it was never a problem getting in. There is no elevator so you may have to carry your luggage up one or two flights of stairs depending on what floor your room is on. The front desk held our bags for us the day we left and it was very convinient and staff was very helpful.
We didn't use the computer in the room but the wifi was adequate. We had a triple room and were VERY lucky that we didn't have more luggage or I don't know where we would have put it considering how small the room was. The bathroom sink was leaking. Shower was great with all the nozzles but a bad drain just added to the puddle on the floor. This normally would have resulted in a lower rating, but honestly we didn't spend much time in the room and you probably won't either. Madrid is fantastic!

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lee353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

Location is excellent, walking distance to everything in the centre of Madrid. The free walking tours provided by the hotel (2 different ones, run on alternate days) were excellent and a really good way to familiarize ourselves with the city. Free wifi was also great.

Room and bathroom were clean, but tiny. There was nowhere to put our cases, they wouldn't fit under the beds and the floor space wasn't big enough. I'd suggest booking a larger room (still great value) just so you have a spare bed to keep your bags on. There isn't much ventilation in the bathroom either, so the room smelled damp and musty, especially after we'd showered.

The stairs from ground level up to reception are fairly standard, but the internal stairs, up to the hotel's second floor are steep and narrow - not easy with cases, and not suitable for everyone. Also, if you want to get any sleep you will need good earplugs. The noise was unbelievable! Rooms are not soundproofed, the walls are paper thin, so there is a lot of noise from other rooms, but it is the noise from the street that is the worst. The kebab shop downstairs seems to operate all night and there was rowdy activity in the street until 5.30am each morning, and then the regular daytime activity/noise began......

Room Tip: As far away from the street as possible would minimize the noise
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helensburgh, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

This hotel was an excellent choice. The location was excellent as everything was within walking distance. The rooms were clean, bright and comfortable. My friend and myself stayed in a triple room which was a bit larger.For a city centre hotel the price was excellent. The staff were very friendly and helpful. I would certainly stay there again.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene09Helensburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JC Rooms Santa Ana

Property: JC Rooms Santa Ana
Address: Calle Cruz 8 | Close to the Puerta del Sol, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #14 of 283 B&Bs / Inns in Madrid
Price Range (Based on Average Rates): £
Hotel Class:2 star — JC Rooms Santa Ana 2*
Number of rooms: 21
Reservation Options:
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