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“Good value for money break!”

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Courtyard Madrid Princesa
Ranked #327 of 436 Hotels in Madrid
Manchester, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good value for money break!”
Reviewed 17 June 2014

We stayed in the Husa Princesca in Madrid for a 3 night break and had a wonderful time. The hotel is within walking distance of most of the attractions (including the Royal Palace) and the hotel staff were very friendly and helpful. The room had plenty of room and the chambermaids were very efficient and cleaned our room daily and changed our towels daily. The air-conditioning was a "Godsend" as the weather was hot and we needed it!

The bar is a little small and is located to the right of reception. It needs a larger bar area with perhaps less room in reception.

Breakfast was good and plentiful and the staff were very friendly.

Altogether it was good value for money and we had a lovely time.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, It's very nice of you to leave very kind comments about your recent stay here at the Husa Princesa. It is very rewarding to hear you enjoyed your stay with us. We look forward to welcome you back soon. Best regards.
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  • Sleep Quality
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  • Value
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Brussels
Level Contributor
112 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 16 June 2014

Hotel's location is great. Lots of tourist sights, good shopping and restaurants within walkable distance. Staff at the reception desk were friendly and efficient. The room we had was spacious and very clean, but sparsely furnished. The mattress was very hard and the airco not working too well, which made the room quite hot. Therefore, and because the room we had looked out on a wall of a large department store which was having works done, we didn't sleep well. But since we only stayed 2 nights, we couldn't be bothered to ask for another room. Breakfast was good, but very crowded, with guests waiting in line to get a table. Staff assigning tables were not very friendly.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoanneBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your conmments regarding your recent stay in our hotel. We very much regret air conditioning and confort inconvenience. Maybe your aircon control was not properly adjusted. Our staff is always at your service to help you resolve any issues. We look forward to welcome you back in a near future granting you a comfortable stay. Best regards.
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Crawley, United Kingdom
1 review
Reviewed 14 June 2014 via mobile

Just returned from a four day break in Madrid. Stayed at the Husa Princess and had a wonderful time. After reading some reviews we were quite worried and wary of what we would find. The worrying was in vain as we had a fantastic time and the hotel was excellent value for money. Yes there were little niggles like ' the breakfast could have been hotter' and some of the rooms needed a bit of refurbishing but the friendliness of the staff more than made up for this. Great variety of food for breakfast and a good barman serving drinks. We will definitely be back.

Stayed June 2014
Helpful?
Thank Barbara210650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your charming review of your stay at the Husa Princesa, We wait for your next visit, you will be more than welcome! Best regards.
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Norwich, United Kingdom
2 reviews
Reviewed 14 June 2014

This hotel is in a great location. Most of the sights and restaurants are within walking distance. The rooms are very spacious and clean and we never heard a single noise from any other guests which is fantastic in a hotel of this size. On arrival the gentleman on reception checked us in and was very helpful and friendly, he gave us a map without having to ask and drew a ring around all the sights we may want to visit and recommended some good restaurants. The breakfast was very good with a wide variety of choice. We will definitely be going back.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for the review you posted on TripAdvisor following your recent stay with us. We are pleased to hear you had a great stay . We look forward to welcoming back again one day soon. Best regards.
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Tiverton, United Kingdom
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 June 2014

Great value, central hotel. Room cleanliness very good and comfortable rooms. Staff polite and helpful. Would highly recommend this hotel. Very good breakfast selection,, however didn't eat othe meals there so unable to comment

Room Tip: Didn't get the opportunity to use the spa so unable to comment . Room quality very good no traff...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachelandMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your nice review. We are happy to know you enjoyed your stay at the Husa Princesa. We look forward to welcome you back soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 June 2014

This hotel is very conveniently located, with a department store and supermarket at the back, and metro station just round the corner. This is also located near the university and hence quite a lot of good eateries around at reasonable price. This is also within walking distance to Palza de Espana and the Royal Palace. This is a large hotel with 14 floors. With such a size, it offers a large foyer and a sumptuous breakfast buffet with food of a lot of variety. However perhaps due to many guests, it is difficult to get through the line to hotel reception from the room, taking the elevator may need a bit more lead time during peak hours and going inside the breakfast area will need a bit queueing, the waterflow at the room is a bit slow. Yet this hotel lives up to the expectations for a four star hotel, offering a nice & quiet spacious room, very good breakfast etc. Since the price is reasonable, this is a good choice for visiting Madrid.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lamfamilyhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 11 June 2014
Dear guest, Thank you for the review you posted on TripAdvisor following your recent stay with us. We are pleased to hear you had a nice stay . Your opinión will help us to improve our standards. We look forward to welcoming back again one day soon. Best regards.
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Leeds, United Kingdom
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 4 June 2014

I can't really fault the Hotel Princessa.
Maybe a bit more personal attention by the guys on the desk at reception.
Very "Robot like" and didn't seem to care you were there.
But checking in & out were easy and painless.
The Room was clean & tidy and was cleaned daily with fresh towels.
Breakfast was good enough and plenty of choice.
Not much of a Bar at the moment but I think there is some refurbishment going on.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corky0705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 9 June 2014
Dear guest, Thank you for your review. Your comments will help us to improve. We look forward to welcome you in a very near future. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Madrid Princesa

Property: Courtyard Madrid Princesa
Address: Calle Princesa 40, 28015 Madrid, Spain (Formerly Hotel Husa Princesa)
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#177 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Courtyard Madrid Princesa 4*
Number of rooms: 423
Official Description (provided by the hotel):
The Courtyard by Marriott Madrid Princesa is set in the heart of Madrid's political, commercial, historic and cultural centre. Walking distance from Plaza de Espana, Gran Via, Royal Palace. In Arguelles district next to El Corte Ingles, department store. It offers 423 rooms and suites which are all air conditioned and have an en-suite bathroom, personal desk, smoke detectors and a fire-sprinkler system. It also boasts conference rooms and banquet halls for between 10 and 600 people, as well as a Bistro bar,terrace . Private Fitness Center (indoor swimming pool) for members only, free of charge for hotel guests. ... more   less 
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Also Known As:
Husa Princesa Hotel Madrid
Husa Princesa Madrid

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