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“Madrid Break”

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Courtyard Madrid Princesa
Ranked #336 of 445 Hotels in Madrid
Warrington, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Madrid Break”
4 of 5 bubbles Reviewed 19 June 2014

First of all if you have booked the Husa Princesa, do NOT believe the latest reviews. We have just come back from a four day break (yesterday) and after reading them was not looking forward to it. The moans were about the food, the lifts, the lack of complimentary toiletries etc. What we had was a very large room (standard), very clean with embroidered towels and replaced everyday. Toiletries provided were body milk, shampoo, soap, shower cap and comb. We also had a sewing pack,shoe cleaning sponge,a shoe horn, emery board and a trouser press. The safe is free and wi fi free for half an hour.We had a bottle of cava in an ice bucket, fresh fruit and the fridge was fully stocked with drinks. The staff were very good, the choice of food at breakfast was really good and pllenty of it.I would recommend this hotel to anyone and would certainly return. Madrid was amazing and we bought a three day metro pass for 18.40 euros and it was well worth it. Metro was spotless and the easiest way to get around.

Room Tip: twelve floors we were on the 11th, no problems with the lifts (there are three) and very quiet, room...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your kind advise to TripAdvisor readers and we very much appreciate your review regarding your stay with us. We are very happy to know you enjoyed our hotel and we look forward to welcome you back soon. Best regards.
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1,563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
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scotland
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Booked the hotel and did not expect a lot for what we paid WHAT A GREAT HOTEL! Our room was large and comfortable had everything we needed okay if you were really petty some scuffs in places but good shower really comfy beds and what a breakfast not even a fusspot could complain the selection was amazing plus real coffee via the nespresso machines. The staff were always friendly and helpful the main lounge was airy and bright we came for our nightcap and to read at end of wonderful days in Madrid. The metro and bus stops just outside the hotel so no need for taxis to from airport. We will be back to Madrid and this is the hotel we will return to.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bizilizi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your kind review regarding your stay at the Husa Princesa. We are very glad to know you enjoyed your stay with us. We look forward to welcome you back soon. Best regards.
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Manchester, United Kingdom
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We stayed in the Husa Princesca in Madrid for a 3 night break and had a wonderful time. The hotel is within walking distance of most of the attractions (including the Royal Palace) and the hotel staff were very friendly and helpful. The room had plenty of room and the chambermaids were very efficient and cleaned our room daily and changed our towels daily. The air-conditioning was a "Godsend" as the weather was hot and we needed it!

The bar is a little small and is located to the right of reception. It needs a larger bar area with perhaps less room in reception.

Breakfast was good and plentiful and the staff were very friendly.

Altogether it was good value for money and we had a lovely time.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, It's very nice of you to leave very kind comments about your recent stay here at the Husa Princesa. It is very rewarding to hear you enjoyed your stay with us. We look forward to welcome you back soon. Best regards.
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Brussels
Level Contributor
113 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

Hotel's location is great. Lots of tourist sights, good shopping and restaurants within walkable distance. Staff at the reception desk were friendly and efficient. The room we had was spacious and very clean, but sparsely furnished. The mattress was very hard and the airco not working too well, which made the room quite hot. Therefore, and because the room we had looked out on a wall of a large department store which was having works done, we didn't sleep well. But since we only stayed 2 nights, we couldn't be bothered to ask for another room. Breakfast was good, but very crowded, with guests waiting in line to get a table. Staff assigning tables were not very friendly.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoanneBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your conmments regarding your recent stay in our hotel. We very much regret air conditioning and confort inconvenience. Maybe your aircon control was not properly adjusted. Our staff is always at your service to help you resolve any issues. We look forward to welcome you back in a near future granting you a comfortable stay. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley, United Kingdom
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 14 June 2014 via mobile

Just returned from a four day break in Madrid. Stayed at the Husa Princess and had a wonderful time. After reading some reviews we were quite worried and wary of what we would find. The worrying was in vain as we had a fantastic time and the hotel was excellent value for money. Yes there were little niggles like ' the breakfast could have been hotter' and some of the rooms needed a bit of refurbishing but the friendliness of the staff more than made up for this. Great variety of food for breakfast and a good barman serving drinks. We will definitely be back.

Stayed June 2014
Helpful?
Thank Barbara210650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your charming review of your stay at the Husa Princesa, We wait for your next visit, you will be more than welcome! Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 14 June 2014

This hotel is in a great location. Most of the sights and restaurants are within walking distance. The rooms are very spacious and clean and we never heard a single noise from any other guests which is fantastic in a hotel of this size. On arrival the gentleman on reception checked us in and was very helpful and friendly, he gave us a map without having to ask and drew a ring around all the sights we may want to visit and recommended some good restaurants. The breakfast was very good with a wide variety of choice. We will definitely be going back.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for the review you posted on TripAdvisor following your recent stay with us. We are pleased to hear you had a great stay . We look forward to welcoming back again one day soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tiverton, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

Great value, central hotel. Room cleanliness very good and comfortable rooms. Staff polite and helpful. Would highly recommend this hotel. Very good breakfast selection,, however didn't eat othe meals there so unable to comment

Room Tip: Didn't get the opportunity to use the spa so unable to comment . Room quality very good no traff...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RachelandMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMPRINCESA, Director de Relaciones con Clientes at Courtyard Madrid Princesa, responded to this review, 23 June 2014
Dear guest, Thank you for your nice review. We are happy to know you enjoyed your stay at the Husa Princesa. We look forward to welcome you back soon. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Madrid Princesa

Property: Courtyard Madrid Princesa
Address: Calle Princesa 40, 28015 Madrid, Spain (Formerly Hotel Husa Princesa)
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#177 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Courtyard Madrid Princesa 4*
Number of rooms: 423
Official Description (provided by the hotel):
The Courtyard by Marriott Madrid Princesa is set in the heart of Madrid's political, commercial, historic and cultural centre. Walking distance from Plaza de Espana, Gran Via, Royal Palace. In Arguelles district next to El Corte Ingles, department store. It offers 423 rooms and suites which are all air conditioned and have an en-suite bathroom, personal desk, smoke detectors and a fire-sprinkler system. It also boasts conference rooms and banquet halls for between 10 and 600 people, as well as a Bistro bar,terrace . Private Fitness Center (indoor swimming pool) for members only, free of charge for hotel guests. ... more   less 
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Also Known As:
Husa Princesa Hotel Madrid
Husa Princesa Madrid

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