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“Fantastic Hotel”

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Sercotel Gran Hotel Conde Duque
Ranked #139 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed 26 April 2014

This is a fantastic hotel that I highly recommend. The rooms are big, mini bar if you want, bathroom with full massage shower. Really comfortable big beds, clean gorgeous rooms, plenty of plugs for your electronic devices and completely free wifi in your rooms and everywhere else in the hotel.

Excellent service, free fruit on arrival and for me best of all - an AMAZING BREAKFAST with anything you could imagine

The hotel is very close to metro stations and you can walk to the grand via - the "times square" of madrid

  • Stayed: April 2014, travelled with friends
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Thank Israelitourist t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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199 - 205 of 863 reviews

Reviewed 21 April 2014

This is such a nice hotel, and unbelievably good value too! I stayed in a very comfortable single room (which was larger than many doubles I have stayed in in the past) over Easter for just over €50 a night. Total bargain.

The hotel itself is lovely, and reception staff are very helpful. The location is one of the best things about it - I used the metro twice during my stay, to get from Atocha to the nearby San Bernardo metro station, and to travel back to Atocha. I walked everywhere else - to the museums, to Retiro, to Gran Via - and the nicest thing is, it's far enough away from the centre to feel that you're not surrounded by tourists all the time. Highly recommended.

  • Stayed: April 2014, travelled solo
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Thank SWLlama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

Just arrived back today from a 4 night stay in this lovely hotel. We had a 3 bedded family room on the 2nd floor and there was so much room. Bathroom lovely and the best shower ever! Well stocked mini bar and TV in room but we were too busy out in the sunshine to watch it. There is a dog park outside the hotel and while I think some may not like this, we stood every night watching the dogs have a lovely time socialising. Madrid is a beautiful city and the weather was better than we could have hoped for. Hotel very traditional but we loved this. Makes a change from Travelodge type hotels which are all the same. Would stay here again.

  • Stayed: April 2014
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1  Thank JoMcK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelCondeDuque, Director de Relaciones con Clientes at Sercotel Gran Hotel Conde Duque, responded to this reviewResponded 19 May 2014

Thank you very much for your kind comments!!! Hope to see you again!!!
Gran Hotel Conde Duque
Madrid

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Reviewed 13 April 2014

Spent 3 nights here as part of a tour. Only good thing was they allowed us to check in early after a long flight. Otherwise: 1) Many gypsies in the park in front of the hotel 2) Tour director's purse was stolen out of the bus on the 1st day while she was doing a head count 3) The park includes a dog park, so in the evening you hear incessant barking 4) rooms are small 5) air conditioner in the room was worthless 6) signed a bar tab for 8 euro (verified by spouse). At check out the tab was 12 euro, with a bar stamp instead of my signature. The front desk did rebate the 4 euro, however.

If you have a choice, go somewhere else.

  • Stayed: March 2014, travelled as a couple
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2  Thank Luv2travel009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelCondeDuque, Director de Relaciones con Clientes at Sercotel Gran Hotel Conde Duque, responded to this reviewResponded 19 May 2014

Dear Sirs,

We are sorry about your comments. We believe as a hotel we are a good option in the city. We are in a quiet location close to the city center with a park where the madrilenians spend their time with their children. It is true there is a park for animals but a lot of people love it as they love animalsand for us this is not an incovenience eventhough we allow animals in the hotel (small ones. max. 5 Kgr)

As per the money you say and after checking it, let me inform you there were two different tickets for the restaurant for a total amount of 12 euros.

Kind regards
Gran Hotel Conde Duque- Madrid

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Reviewed 12 April 2014

This hotel provided great service and rooms had double closets with plenty of outlets. I stayed there for four nights and enjoyed the peaceful area. Many reviews already mentioned the park, markets close by and free fruit at reception. I would definitely stay there again.

  • Stayed: March 2014, travelled solo
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2  Thank pghs67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelCondeDuque, Director de Relaciones Públicas at Sercotel Gran Hotel Conde Duque, responded to this reviewResponded 19 May 2014

Thank you very much for your kind words.
Gran Hotel Conde Duque
Madrid

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Reviewed 1 April 2014

This hotel met all of our needs. Convenient to Metro (San Bernardo 250 yards), clean rooms (ours on second floor had a balcony overlooking the park), great breakfast(see pictures) and pleasant staff. You really can't ask for more. Not right in the middle of things but quiet with restaurants nearby. Thirty Euro taxi from airport (about 30 minutes). Free wifi in room.

  • Stayed: March 2014, travelled as a couple
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3  Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelCondeDuque, Director de Relaciones con Clientes at Sercotel Gran Hotel Conde Duque, responded to this reviewResponded 4 April 2014

Thank you for tell the community your experience in our hotel!!! Hope to see you next time.
Thanks a lot!!!

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Reviewed 25 March 2014

The hotel is in a great location away from the main hustle and bustle of the city centre but within very easy walking distance of the main attractions - about 15 minutes walk to the Plaza Mayor. There is a metro station just round the corner and the metro itself is very easy to navigate. The staff were all very pleasant and helpful in the little interaction we had with them. The Gin and Tonics in the bar are massive and they have a good selection of Gin. The breakfast was perfectly serviceable, they had a good selection of pastries.
The rooms were cleaned to a high standard, my only disappointment was the lack of natural light in the room we had, which made waking up in the morning a little difficult!
Overall a very nice stay and i would not hesitate to recommend the hotel for a short break.

  • Stayed: March 2014, travelled as a couple
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2  Thank jolikes2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GranHotelCondeDuque, Director de Relaciones con Clientes at Sercotel Gran Hotel Conde Duque, responded to this reviewResponded 4 April 2014

Thank you for your time to talk about your experience with us in our hotel!!! We hope to see you during your next trip to Madrid.

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Additional Information about Sercotel Gran Hotel Conde Duque

Address: Plaza Conde del Valle de Suchil 5, 28015 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#68 Business Hotel in Madrid
#96 Luxury Hotel in Madrid
#124 Romantic Hotel in Madrid
Price Range: £60 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Conde Duque 4*
Number of rooms: 143
Official Description (provided by the hotel):
A First Class boutique hotel with 143 rooms situated in a quiet gardened square in the center of Madrid. Close to main places such us Gran Via, Plaza de Espana, Plaza Colon and Paseo de la Castellana among others. Totally renovated, the hotel keeps in all places a high level of maintenance. Very well comunicated, uderground at 200mts. ... more   less 
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Also Known As:
Gran Hotel Madrid

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