Fantastic rooms, almost 5 star - spacious and furnished and designed in a modern and tasteful way. Comfortable beds and big flatscreen TV. Good quality of towels. Great location - 7-8 min walk to Puerta del Sol/Plaza Mayor/Plaza Santa Ana and 10 min to Atocha railway station. The metro is just one minutes walk away. Free Wifi.
Service is slow and inexperienced. Reception is constantly understaffed. It took 15-20 minutes to check-in. Don´t except much help either if you ask anything else that super simple questions. Breakfast is expensive. Try the café in front of the hotel for a much better deal. Water from the shower in the room was either too hot or too cold. Hardly any facilities - basically, in this hotel you sleep and nothing else.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, LoveHolidays, Priceline, Ebookers, Agoda, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hotel Catalonia Plaza Mayor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.