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“Outstanding location, service and value with excellent rooms.”
Review of Hotel Atlantico

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Hotel Atlantico
Ranked #22 of 437 Hotels in Madrid
Certificate of Excellence
Reviewed 24 March 2013

We highly recommend Hotel Atlantico. The location can't be beat, it's right in the middle of all the action, and we were able to walk to all major sights and hotspots. The staff is very friendly and helpful. The rooms are very clean, modern and artfully designed with excellent decor. The optional breakfast was very good. The 9th floor lounge/bar/cafe was elegant with outstanding views. And the price is very reasonable. We will be back.

  • Stayed: March 2013
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1  Thank GBeckwith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 28 March 2013

GBeckwith.

Thank you very much for your lovely comment and for your recommendation to other travelers.

We are very pleased to read that your stay was comfortable and that you have enjoyed everything about our hotel included the central location which we know how important is to make easier visiting the city. I have shared your kind words with our staff.

We really hope there'll be another chance to have you all here soon.

Kind regards,
Eva Garcia
Assistant Director

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1,301 - 1,307 of 3,446 reviews

Reviewed 24 March 2013

This is a great hotel if you want to be within easy walking distance of most of the major attractions; the Plaza Mayor and Puerta del Sol are around five minutes' walk and the Royal Palace is visible from the rooftop terrace! It is also opposite the Callao Metro station and within a few minutes' walk of the Gran Via station for journeying further afield.
We found the room excellent, with a very comfortable bed, well-stocked (and not overpriced) minibar and ample space for hanging clothes. It was also spotlessly clean. The bathroom had a good range of complimentary products (sewing kit, shower gel etc) and the shower was reasonably powerful. Air conditioning was also a plus, especially as the room was on the warm side.
The rooftop bar had some great views over the city towards the Sierras on the horizon and the drinks weren't expensive- the bar staff were very friendly and welcoming, as were all the staff we encountered during our stay.
We didn't go for the buffet breakfast, priced at ten Euros each; Hot chocolate and churros, available all around the city, seemed a better option and were less than half the price!

Room Tip: We had Room 308 and had a half-view of the Gran Via- Rooms 01 to 06 of each floor would probably hav...
See more room tips
  • Stayed: March 2013, travelled as a couple
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1  Thank LizziePrince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 28 March 2013

Dear LizziePrince.

Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about out locatio, just in the city center of Madrid, the service provided by our staff, the room and bathroom, and the bar with the terraces. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded.

It is very rewarding for us to know that you have good memories from your holiday.

It will be a pleasure to host you again in future.

With best regards
Eva García
Assistant Director

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Reviewed 23 March 2013

We have just returned from our first trip to Madrid. We picked this hotel after seeing the reviews on Tripadvisor. We were not disappointed. Our room was a normal double on the 5th floor and was a good size with everything that you need. It was kept spotlessly clean.There was a bit of noise from the Gran Via but we had electric metal blinds that we could use which kept the noise down to a slight murmer.The breakfast buffet was excellent and after requesting a pot of tea on the first day, we didnt need to ask again, it was there just after we had sat down. Such good service. The hotel is in an excellent position for most of the main tourist sights and is within walking distance of many. The roof terrace on the 9th floor is a good place to unwind after a day spent sightseeing. A cup of coffee is free. I would have prefered tea and coffee making facilities in the room, but this is just a small point. We found all of the staff to be heplful and friendly and would definitely recommend the hotel to anyone without hestitation.

  • Stayed: March 2013, travelled as a couple
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2  Thank shebo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 24 March 2013

Dear shebo,

Your compliments of the Hotel Atlántico are greatly appreciated. I'm glad to know that customer responses on Tripadvisor have not disappointed. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded.

I am also happy to know that the noise was not a problem for you with the electric blinds, that the cleaning was good and the breakfast and the service during the breakfast was of your liking.

Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return.

Kind regards,
Eva García
Assistant Director

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Reviewed 23 March 2013

Following the comments on tripadvisor I booked this hotel for 8 people with breakfast. Location of the hotel is perfect, right in the centre. It is a very clean, nicely decorated hotel with clean nice rooms. Breakfast was excellent and service in the hotel was very good.

  • Stayed: February 2013, travelled with family
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1  Thank Siegfried M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 24 March 2013

Dear Siegfried M.

We are happy that the 8 people lodged enjoyed your stay due to our central location, the cleaning, decoration, breakfast and overall because the service provided.

Thank you for choosing our hotel and we are glad you had a positive experience.

Hope to see you soon.

Kind regards,
Eva Garcia
Assistant Director

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Reviewed 22 March 2013

Two stays for a total of 8 nights in the past month, following up on two visits in 2011. Stayed in "superior rooms" in all cases. This hotel remains a superb value with excellent service, clean rooms, very nice bathrooms, a good breakfast. Location could not be better. On the most recent visit discovered that not all "superior rooms" are the same. The first three visits provided a rather large view room (e.g., looking out on the Grand Via) with tasteful, traditional decorations. Most recent visit (room 617) was a quite large, but relatively sterile room in the back of the hotel (ok, it's quiet, but has absolutely no view) with little of the charm and grace of the other superior rooms. However, the overall impression remains very good.

  • Stayed: March 2013, travelled as a couple
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3  Thank Otto27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 24 March 2013

Dear Otto27,

Many thanks for your comments regarding the services and staff during your visit.

Since you are a regular customer and you has been staying at the hotel from the 2011, your feedback is a vital part of our business Thank You for choosing Hotel Atlántico and for sharing with other travellers your kind opinion about our facilities and services.

We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again in the future and for many years at the Hotel Atlántico.

Faithfully yours,
Eva Garcia
Assistant Director

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Reviewed 19 March 2013

Great Location, Large and Updated Rooms, & Great Service. We stayed in a superior double and it was very nice. The rooftop bar is a great place to relax after a busy day of sightseeing. This hotel is very close to Plaza De Callao which is hopping, and it also has a Starbucks right across the street.

  • Stayed: March 2013, travelled as a couple
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2  Thank willypep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 24 March 2013

Dear Guest willypep,

Thank you for your recent visit to the Hotel Atlantico. I appreciate your mention of the location, room and service that we provide. Thank you also for your high score.

We look forward to welcoming you back again in the near future.

Warmest regards,
Eva García
Assistant Director

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Reviewed 19 March 2013

Ideal position for exploring the city. Buffet breakfast very good with excellent staff. the 9th floor terrace bar must be tried, having a sunny position overlooking Gran Via. Would certainly stay again

Room Tip: Ask for a corner room
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  • Stayed: March 2013, travelled as a couple
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2  Thank JP17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 24 March 2013

Hello JP17.

Truly appreciate your review, it is so pleasing to read that we met all expectations.

Thank you again and we do look forward to welcoming you once again in the near future.

Yours sincerely,
Eva García
Assistant Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atlantico

Address: Gran Via 38, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Madrid
#7 Family Hotel in Madrid
#17 Luxury Hotel in Madrid
#46 Business Hotel in Madrid
Price Range: £105 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available. A free transfer to the hotel from Madrid’s Barajas Airport is offered. ... more   less 
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Also Known As:
Hotel Atlantico Gran Via Madrid
Hotel Atlantico Madrid Centro
Atlantico Hotel

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