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“Great location; comfortable room” 4 of 5 bubbles
Review of Hotel Atlantico

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Hotel Atlantico
Ranked #19 of 444 Hotels in Madrid
Certificate of Excellence
Portland, Oregon
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great location; comfortable room”
4 of 5 bubbles Reviewed 6 June 2014

We spent 4 nights at this hotel to end a 2-week European vacation. Our room was surprisingly large with a sitting area, makeup table/mirror, 2 large beds pushed together, and a reasonably sized bathroom. I'm not a huge fan of stripes & floral motifs, but the room was exceptional clean and was thoroughly sanitized throughout our stay (fresh towels/new sheets/mopped floors each day). We could hear street noise, but that never kept us from sleeping at night.
The location is excellent and the hotel lobby offers passes to purchase for the red tour bus. Otherwise, you can walk everywhere.
The breakfast was consistent and unvaried but the cappuccino machine was the saving grace (conveniently, there are 2).
The staff was polished, polite, and helpful and I would definitely stay again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jennifer_in_PDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, 11 June 2014
Good morning Jennifer_in_PDX.

Thank you for your review. We are happy to hear your stay was convenient and comfortable. We are very pleased that you found the location to be easy access to all areas of Madrid. I hope you come back again to the Hotel Atlantico in order to provide you a room of your liking, without flower decoration!

Until then, I wish you a happy day.

Kind regards,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,275 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (572)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

This was our final stop after a month and a bit in europe. A few hours on the train from Barcelona and a non english speaking cab ride later we were at the Hotel Atlantico. We quickly noticed that this was a great location and fantastic hotel!

During our trip we had seen the range of high and low's that European hotels have to offer. This place is on the high! Beautiful exterior, fantastic halls and amazing rooms. Our room was the 2nd biggest space we had stayed in during our trip and very welcome after staying in some shoebox size places over the past few weeks.

We loved the bed and fantastic bathroom, the whole place was better than we had expected. The hotel is on a great strip, lots of shops, places to eat and close by lanes with interesting spanish places to see.

If we ever return to Madrid, this place would be our place of choice again!

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank iac0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, 11 June 2014
Hello iac0n.

Thank you for your time and for your nice review. According to your comments your stay was great but not excellent as you give us only "very good" in the score of each service. We expect you visit the Hotel Atlantico again and this time to meet your expectations one hundred percent.

Thank you and I hope to see you soon.

Kind regards,
Eva Garcia
Assistant Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Europe
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

First ,the location is extremely good for a tourist. If you are able to walk without problems, you will get to most places in the old city, on foot. For greater distances the hop on- hop off bus passes the hotel and stops about 100 metres up the road, ( people over 65 get a big reduction on the price but you must show evidence of age ) and there are plenty of bars, cafes within reasonable walking distance.

The inside of the hotel is of a high standard of appearance and the public rooms( on the top floor of the building with the bar and views) is also to a high standard.

The breakfast room is pleasant and airy with views out onto the Gran Via. The breakfast is 10 Euros and is reasonable without being deserving of fulsome praise. The orange juice is not fresh juice and I didn't get on with the coffee (from a machine ) so for me, that's a poor start but the other stuff was at the ok level.

The reception staff are also worthy of a mention, very pleasant to talk to and very helpful.

I booked through an online agent so didn't get to choose a room, it just got booked. We got a very small room with a very small bathroom. The room had a window but had brick walls a couple of metres away so there was no natural daylight in the room which did not feel good. Otherwise everything in the room and bathroom was to a very good standard, so avoid this type of room and you will enjoy it. In a bigger room it would have been a great stay as apart from the small room,the hotel overall is very good.

Room Tip: Avoid the small ones.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Micheled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, 11 June 2014
Hello Micheled.

We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us

We deeply apologize you don't like the size of your room and bathroom. I appreciate your remark which constantly help us in improving our standards and the service to our guests.

We very much hope to have the opportunity to welcome you back soon in order to give you one room of your liking.

Warmest regards,
Eva García
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arizona City, Arizona
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

This was just a beautiful hotel. We had the 7th floor corner room and it was amazing! The roof top bar and pool "wonderful" The hotel staff was great! Perfect location for walking everywhere, also Big Red bus Tour stop close by. Would defiantly stay here again. ENJOY!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Missyuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, 11 June 2014
Good morning Missyuma.

Thank you for sharing your experience with us here and for your stay. We appreciate your kind appreciation of our staff and hotel. We hope to see you again soon!

Warmest Regards,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
131 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Back again, for another stay, 6 nights this time.

Excellent again. There's really nothing to complain about.

The staff are lovely, pleasant and always happy to help, whether it's at reception, or the wonderful rooftop bar.

You can't get a better location. A few minutes stroll to Puerta Del Sol and Madrid is there for you to explore.

There's even a shuttle bus for 8 euros each that will take you back to the airport.

Fabulous. We'll be staying here again next year I'm sure.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OspreyfanAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this review, 11 June 2014
Dear OspreyfanAJ.

Thank you for come back to the Hotel Atlántico. When customer come back is because he was satisfied in his previous stay. Thanks again for your nice comments about the hotel, location and staff, always feel is the most important and lasting memory of a hotel.

Hope that the next time you stay at the hotel, we can meet your expectations once again.

Sincerely,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Georgia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Found this great hotel on TripAdvisor and what a wonderful stay!! The staff was exceptional...very helpful with any request we made of them. Our room was 704 on the front of the building overlooking Gran Via. While a little noisy with the window open, we could feel the city energy...exactly what we wanted! Room was spotless with nice appointments. We particularly loved the rooftop bar having visited it two different nights while we were there. We would difinitely stay there again!!

Room Tip: Select a higher floor room for a little less road noise
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MariettaTravelers6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, 10 June 2014
Hello MariettaTravelers6

Truly appreciate your review, it is so pleasing to read that we met all expectations and you had a wonderfull stay at Hotel Atlántico.

Thank you again and we do look forward to welcoming you once again in the near future.

Yours sincerely,
Eva Garcia
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Located in the heart of Madrid, the hotel proved the perfect location for seeing the city. Excellent service from the first to the last moment in the hotel, the front-of-house staff were efficient, effective and very helpful. The hotel was spotless and very well run. Our room was quite dark at the rear of the hotel but was very quiet. We managed to leave lots of money, valuables and personal items in our room on departure. These were handed to us when we returned to get our stored luggage, to our surprise and delight. We would visit again when next in Madrid. Only downside is the lack of tea/coffee making facilities. Tea/Coffee were provided in the public areas but it would have been nice to have it in our own room. I note some comments about the price of the breakfast - the breakfast is well worth having and better than what is provided outside the hotel.

Room Tip: Had a room at the back - very quiet, hard to believe given the location
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, at Hotel Atlantico, responded to this review, 10 June 2014
Dear Guest.

We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico. We are very happy you have enjoyed your stay with us. Thank you also for your high score and for your suggestion about the coffe/tea makers in room. Your remarks constantly help us in improving our standards and the service to our guests.

We very much hope to have the opportunity to welcome you back soon.

Warmest regards,
Eva García
Assistant Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atlantico

Property: Hotel Atlantico
Address: Gran Via 38, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Madrid
#7 Family Hotel in Madrid
#15 Luxury Hotel in Madrid
#46 Business Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available. A free transfer to the hotel from Madrid’s Barajas Airport is offered. ... more   less 
Reservation Options:
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Also Known As:
Hotel Atlantico Madrid Centro
Atlantico Hotel
Hotel Atlantico Gran Via Madrid

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