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“Perfect!”
Review of Hotel Atlantico

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Hotel Atlantico
Ranked #21 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed 11 June 2014 via mobile

We stayed at the Atlantico from March the 19th - 22nd. The room was huge and clean. Very quiet. Breakfast at the hotel was tasty. Lots of choices.
The staff at the front desk was very helpful.
We will stay there again again for sure.

  • Stayed: March 2014
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Thank CoraBachatera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAtlanticoMadrid, Assistant Director at Hotel Atlantico, responded to this reviewResponded 13 June 2014

Hello CoraBachatera.

Thank you very much for your kind words that are really the best compliments that a Hotel can ever receive. Thanlk you also for your full mark.

We are all very happy that you liked our hotel but particularly that you enjoyed the service our front desk staff have provided.

We hope to see you again in a near future.

Warmest regards,
Eva Garcia
Assistant Director

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Reviewed 11 June 2014

We spent 4 nights at this hotel. We drove to Madrid from San Sebastian, driving around Madrid and trying to find this hotel, and then looking for the Avis office to drop off the car was a little hairy. I think if we had done a bit of research to figure out where the Avis office was in relations to the hotel, it would have lessened the pain.
The hotel is beautiful, but on a very busy street, "the" Grand Via. The street is always packed with people, tourists, cars, vendors (and watch out for petty theft). Within minutes, you can walk to the pedestrian walkways, the countless squares and alleys, down to the palace and the opera house. While the hotel is in a touristy and busy part of Madrid, once you step inside the hotel, it is another world altogether, it was very quiet. The service at the front desk was pleasant and very efficient (not over the top). The superior room that we had was beautiful, the double-pane window made the room completely quiet, we had a balcony overlooking the city. The bathroom was gorgeous, marble everywhere, and spotless! They have a wonderful roof top terrace with views to die for, very spacious with several different terrace areas, lounges and a bar. We spent sometime with friends who joined us, and sat on the terrace with drinks and snacks for a few hours to visit and chat. We had privacy, and there was no one else there to bother us. The room rate was extremely competitive, we were very happy with this choice.

  • Stayed: May 2014, travelled as a couple
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Thank BayAreaRes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 June 2014

Hello BayAreaRes.

Thank you very much for your lovely comment. We are very pleased to read that you liked the hotel and you have enjoyed our central location which we know how important is to make easier visiting the city. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel.

We really hope there'll be another chance to have you all here soon.

Best regards,
Eva Garcia
Assistant Director

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Reviewed 10 June 2014

Our stay was as expected; comfortable room, easy access to the city, nice streetview, good breakfast, a splendid café on the top and nice people working at the hotel. The only reason not to give it a fiver, is the noice from the street. But that we knew in forhand from trip advisor and did not come as a surprice! If you choose away the streetview, the noice will disappear, we heard from other guests. Good luck, this is an easy choise!

  • Stayed: April 2014, travelled as a couple
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Thank globereporter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 June 2014

Hello globereporter.

We would like to thank you very much for your wonderful comments but also for your useful remarks. Your feedback is very much appreciated and i can assure you that my staff and i use this information to do everything possible to create an enjoyable experience for each of our guest. Thank you once again for your feedback as it would help us to identify points that can be improved, as the noise, and we hope that we will be able to welcome you back.

Best regards,
Eva Garcia
Assistant Director

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Reviewed 8 June 2014

Spent 3 nights here. Arrived too late to make use of complementary airport arrival service and 8 euro airport return was not at a useful time for us but i am sure would be useful for many. Lovely, spotlessly clean room and bathroom looking out onto Gran Via. The terrace bar on the 9th floor is a definite bonus. A computer/printer on the same floor made flight check-ins straightforward. The 10 euro breakfast was fine if underwhelming. Staff were welcoming and friendly. This hotel is well situated for sightseeing and going out in the evenings. I would highly recommend it and would certainly return.

  • Stayed: June 2014, travelled as a couple
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Thank LizzieD33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 June 2014

Hello LizzieD33.


Thank you for your review it is appreciated.

Following your comments, the three days stay with us was great but not excellent, since you give not the full marks in some of our services. We expect you visit the Hotel Atlantico again and this time to meet your expectations one hundred percent.

We hope that we will be able to welcome you back to Hotel Atlantico.

Best regards,
Eva Garcia
Assistant Director

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Reviewed 8 June 2014

The staff was helpful, the room a good size, comfortable. The breakfast was excellent and worth the price. The bathroom was very good size. We had a room not near the street and it was totally quiet at night although the hotel is on once of the world's busiest streets. Good location to get anywhere.

Room Tip: Stay back rom street an best on upper floor.
See more room tips
  • Stayed: June 2014, travelled as a couple
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Thank Frequenttravel1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 June 2014

Dear DavidBel,

Many thanks for your comments regarding the services and staff during your visit.

We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Atlántico.

Faithfully yours,
Eva Garcia
Assistant Director

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Reviewed 8 June 2014

Chose this hotel based on the reviews, and in general we were pleased with our choice. Our room was pleasant, decent size, nice bathroom, all the amenities we needed. The room overlooked what can only be described as a large brick shaft, so not much natural daylight and no view! However there was plenty of good lighting in the room itself and we figured we'd get no street noise - we got really good peaceful nights sleep so all in all we were happy.
Overall the hotel was immaculate - even the brickwork on the roof terrace was scrupulously clean. There are 2 different terraces, both very pleasant places to have a drink with great views over Madrid and Gran Via. All the staff in the hotel were incredibly professional and pleasant.
We took breakfast twice - it's all buffet style where you help yourself to as much as you want. Fresh and tinned fruit, yogurt, cereals, pastries, coffee and juice, cheese, ham, jamon, bread, plus hot items (scrambled eggs, tortilla, little hot dog sausages and bacon) - I reckon that amount of choice is pretty good value for 10 euros per person.
Hotel location is good, everything within walking distance. There's also a metro station outside the hotel if you prefer to take it easy. Our favourite bar was Jose Alfredo on Calle Silva which was only a few mins from the hotel - they don't do food but do great cocktails.

Stayed: June 2014, travelled as a couple
1  Thank AlanMeerkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 June 2014

Dear AlanMeerkat.

Thank you so much for taking the time to give us your valuable feedback following your recent stay with us. Whilst I'm pleased to note that we fully met your expectations in general terms, I am very sorry to read that the room had not the natural daylight as you expected. Thank you also for your mention about the hotel staff. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel.

We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion.

Kind regards,
Eva Garcia
Assistant Director

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Reviewed 6 June 2014

We spent 4 nights at this hotel to end a 2-week European vacation. Our room was surprisingly large with a sitting area, makeup table/mirror, 2 large beds pushed together, and a reasonably sized bathroom. I'm not a huge fan of stripes & floral motifs, but the room was exceptional clean and was thoroughly sanitized throughout our stay (fresh towels/new sheets/mopped floors each day). We could hear street noise, but that never kept us from sleeping at night.
The location is excellent and the hotel lobby offers passes to purchase for the red tour bus. Otherwise, you can walk everywhere.
The breakfast was consistent and unvaried but the cappuccino machine was the saving grace (conveniently, there are 2).
The staff was polished, polite, and helpful and I would definitely stay again.

  • Stayed: June 2014, travelled as a couple
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1  Thank Jennifer_in_PDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 June 2014

Good morning Jennifer_in_PDX.

Thank you for your review. We are happy to hear your stay was convenient and comfortable. We are very pleased that you found the location to be easy access to all areas of Madrid. I hope you come back again to the Hotel Atlantico in order to provide you a room of your liking, without flower decoration!

Until then, I wish you a happy day.

Kind regards,
Eva Garcia
Assistant Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atlantico

Address: Gran Via 38, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Madrid
#5 Family Hotel in Madrid
#16 Luxury Hotel in Madrid
#46 Business Hotel in Madrid
Price Range: £106 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Atlantico 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Atlantico offers air-conditioned rooms with free Wi-Fi. The hotel has 2 terraces with panoramic views of the city. Rooms are soundproofed and feature a classic decor. Each one has flat-screen satellite TV, a safe, minibar, ironing facilities and a private bathroom. Atlantico Hotel has an elegant cafe-bar and a daily buffet breakfast. In the area you will find a wide range of shops and dining options. Chueca District is 500 metres away and has a lively nightlife. Staff at the 24-hour reception can offer tourist information, and luggage storage is available. A free transfer to the hotel from Madrid’s Barajas Airport is offered. ... more   less 
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Also Known As:
Atlantico Hotel
Hotel Atlantico Madrid Centro
Hotel Atlantico Gran Via Madrid

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