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“Good value for money and amazing location. Very clean.”
Review of Tryp Madrid Centro

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Tryp Madrid Centro
Ranked #273 of 437 Hotels in Madrid
GreenLeadersSilver level
Reviewed 11 January 2012

Only booked a few weeks before the trip, unbelievably good value for money. I was there in late spring so summer prices had not kicked in yet.

4th floor twin room was huge, ammenities were fine, good hanging space, A/C, bathroom was more luxurious than I would have expected for the price. Hotel in general was clean and quiet at night although early mornings were noisy early due to the asian market at the back of the hotel unloading trucks, this was fine for me but is not ideal for families with babies. Staff were very helpful. No tv channels in English. Vending machines operated on a token system which was annoying.
I would definitely use this hotel when in Madrid next time, Straight onto Gran Via, right next to Plaza de Espana and the metro station, there is even a Starbucks across the road and numerous 24 hour newsagents selling the essentials. Unbeatable for this price!
Madrid is a great city and Gran Via is very safe to walk at night making the location perfect.

The only complaint I would have about the room is that we had the first room off the stairwell on the 4th floor, there was some noise from passing guests but was not a huge problem however we had a suspicious amount of people banging on our door at all times of day, some in the early hours of the morning. We initially suspected that people were coming home after drinking and going to the first room from the stairs on the incorrect floor, however this persisted for the whole week. Sometimes they would knock and sometimes they would persistently jig the handle or try a entry card in the slot. Whenever we would open the door they would mutter in spanish (usually women) that they had the wrong room. This happened once or twice a night for 7 nights. Slightly suspicous and annoying although in all other respects the hotel seemed completely safe. Would be interested to know if anybody else had the same problem. I do not mention this to deter anyone from the hotel, I will stay here again myself in the near future.

  • Stayed: May 2011, travelled with friends
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Thank Missy629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel G, Gerente at Tryp Madrid Centro, responded to this reviewResponded 31 August 2012

Dear Guest,

We really appreciate your kind comment and the time that you have taking to share your experience on TripAdvisor. It has been a great pleasure for us to have you here. We are proud to know that you felt very comfortable in our hotel and you enjoyed our services.

Your positive comments will help us with our continuing effort to improve the service quality for our guests.

Looking forward to welcome you back to the Tryp Madrid Menfis, your home in Madrid.

Yours sincerely.

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Reviewed 24 November 2011

Room was not big, neither was the bed, the bathroom and tv were big thou ! We had a noisey room on the 11th floor, I think the noise came from the a/c on the roof, vibrating onto ceiling and onto the headboard, sleeping was hard ! The room and hotel were clean. The location was good. The staff were only interested in booking you in and did not offer any advice on the surrounding areas.

  • Stayed: November 2011, travelled as a couple
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Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel G, Gerente at Tryp Madrid Centro, responded to this reviewResponded 3 September 2012

Dear guest,

We would like to thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Your comments will help us with our continuing effort to improve the service quality for our guests. We are working in new ways for offering advices on the surrounding areas. We are also working in the A/C problems.

We hope to welcome you in the future and provide the best of our attention to you.

Sincerely.

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Reviewed 18 November 2011

Books 3 months before arriving specifically stating I wanted a double bed. Arrived to see 2 single beds, went down stairs to get a room with a double bed , the 2 ppl at the desk said there isn't any and they are all booked out. They said I should of booked earlier and said I didn't book it 3 months ago. I asked for some double bed sheets to make the singles join together. They refused! I asked them how many rooms they had with dbl beds, they said only 1 on each floor! A hotel that has only 1 double bed on each floor?! And NO dbl bed sheets. There were no chairs to sit on wither, just a small round table. Which is useless if you don't have any chairs to sit on. Had to sit on the bed all the time. There was no gym as advertised. No coffee or tea facilities. NO internet or computer. (it was broken) Don't give these rude ppl your business, stay somewhere else, and don't book more than one night anywhere just in case you want to leave. We were stuck there for 5 days! Hated it. Hated the attitude of the staff.

  • Stayed: January 2011, travelled as a couple
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2  Thank tintbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2011

Stayed here for three nights on a break with my boyfriend....got a good rate on lastminute.com, which sold the hotel as one of their 'secret hotel' deals where you don't find out the name until after you've booked and paid. We were very pleasantly surprised! Hotel in perfect location, from where you can walk everywhere in the city centre (we only took the metro twice- to go to the Bernabeu stadium, and to/from the airport). The room was very clean, bathroom was nice, lovely Bang & Olufsen tv in room and even though we were at the front of the hotel, there was very little noise from the street. We didn't have the breakfast as lots of other little cafes you can go to (especially the Museo del Jamon next door which we loved for serrano ham baguettes and coffees at €1 each) but based on my experience I'd definitely stay at the hotel again!

Only downside= we got a twin, not a double bed, although if we had asked after checking in they may have changed the room for us, so our fault, not theirs!

  • Stayed: September 2011, travelled as a couple
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2  Thank elledeelondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel G, Gerente at Tryp Madrid Centro, responded to this reviewResponded 3 September 2012

Dear Guest,

Firstly, we really appreciate your kind comment and the time that you have taking to share your experience on TripAdvisor.

Your positive comments will help us with our continuing effort to improve the service quality for our guests. Looking forward to welcome you back to the Tryp Madrid Washington, your home in Madrid.

Yours sincerely

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Reviewed 21 September 2011

The hotel is in a great location, 2 minutes walk from the metro station, and 10 minutes in the other direction from the shopping/eating centre of the city. The reception staff were always helpful and polite. The rooms are clean and the ones at the front and the back of the building are a decent size. Make sure you are not given a smaller room which opens onto the internal "courtyard" ( this is more of an open air chimney) and if you get one of those and have the unfortune to be on one of the lower floors, it is like sleeping in a cave! Even in the day you need the light on to see where you are going in the room. I got one of those, and after the first night, asked if I could change; which was not a problem. Breakfast was timely and plenty of choice. Ask the reception if there are holiday/festival days during the week so you don't get caught out as breakfast starts later on those days as with Sundays. If you are going close to the summer months and it is still hot (in comparison to British climate) a hotel with a pool may be advisable though.... the outdoor ones in Madrid only open during the summer holidays!

Room Tip: We had a room at the back of the hotel and on the higher floor 8-9; the views are great and a good s...
See more room tips
  • Stayed: September 2011, travelled with friends
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2  Thank tiggerck33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel G, Gerente at Tryp Madrid Centro, responded to this reviewResponded 3 September 2012

Dear Guest,

First of all, I would like to thank you for having chosen us for your last stay in Madrid, as well as for taking the time to post your opinion on Tripadvisor.

We highly appreciate your comments, thanks to them we continously strive to strengthen the points that need to be improved.

Kind regards.

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Reviewed 13 September 2011

A centrally located hotel in Madrid, Spain (Gran Via), which is a good startingpoint for the meetings of the day and the many places to go after the meetings...

Just a 10 minute walk and you have an eldorado of restaurants, bars and plazas to relax in.

Just 5 minutes of jogging and you reach a park to complete the training session.

The streets are safe and nobody in the group got any kinds of trouble with other people trying to steal from you or quarrel with you late at night.

A visit at the Plaza Major late at night will for sure secure some good memories about this magnificent town.

A trip to Santiago Bernabeu stadium to watch Real Madrid take an easy victory over Getafe was a peculiar experince - 70.000 people making NO noise - strange - normally 70000 football fans make a difference, but not that night - are they spoiled and non-interested? The logistics in and out of the stadium was excellent.

  • Stayed: September 2011, travelled on business
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1  Thank Fyken_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel G, Gerente at Tryp Madrid Centro, responded to this reviewResponded 3 September 2012

Dear Guest,

On behalf of all the staff of our hotel, we would like to thank you for having chosen us for your stay in Madrid, as well as for taking the time to post your opinion.

We appreciate your comments and we are looking forward to welcome you back to the hotel.

Best regards.

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Reviewed 26 July 2011

The hotel offered a great location for sight seeing, easy access to the Metro (subway/underground) and Starbucks! The room, although basic, was clean, cool (a big plus because it´s hot in Madrid in the summer) and a good size. The bathroom was nice, clean and ample. The reception staff was helpful and polite. An excellent value if you just want a cool, clean place to rest while visiting the wonderful city of Madrid.

  • Stayed: June 2011, travelled with family
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1  Thank lpkspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel G, Gerente at Tryp Madrid Centro, responded to this reviewResponded 3 September 2012

Dear Guest,

On behalf of all the staff of the hotel we would like to thank you for having chosen us for your stay in Madrid, as well as for taking the time to post your opinion. We appreciate your comments regarding your stay at the Tryp Madrid Washington. I will trasmit to all the staff your kind comments and particulary to reception desk.

Once again thank you for having chosen us for your stay in Madrid and for your feedback, we really appreciate that.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tryp Madrid Centro

Address: Calle Gran Via 72, 28015 Madrid, Spain (Formerly Tryp Madrid Washington Hotel)
Phone Number:
Region: Spain > Community of Madrid > Madrid > Malasana
Amenities:
Fitness Centre with Gym / Workout Room Wheelchair access
Hotel Style:
#15 Green Hotel in Madrid
Price Range: £81 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tryp Madrid Centro 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Tryp Washington Hotel Madrid
Tryp Hotel Washington
Tryp Hotel Madrid

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