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Hotel Agumar
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Reviews (1,074)
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All reviewsatocha stationretiro parkminute walkreina sofianice hotelhotel is locatedthe hotel staffconvenient locationstayed here for nightsmajor sitesbreakfast buffet ismini barcity breakpuerta del soleurosspainkey
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Reviewed 22 November 2013

This hotel is very dated. On arrival after check-in a porter took our bags and came into the lift with us to our room. This was extremely unnecessary as we only had small pull-alongs. So, that was 1E wasted. Our room 407 had a tiny balcony but was facing an extremely busy street which was so noisy you couldn't hear the TV if you opened the door. Our room was boiling when we went in so we lowered the "air conditioning", which was useless. We tried to sleep with the balcony door open but the noise was deafening plus our room was above a disco (we couldn't hear any music) but they must have come out to smoke and the fumes drifted up and into our room. The rooms were made up as 2 singles and were on casters I think. If you plonked yourself down your bed took off. The bathroom was crusty with horrid grouting and bad ventilation. After my husband took a shower I was sitting on the toilet when condensation dripped down my back. You had to get the key for the safe from reception so we didn't bother. There was a mini bar but we just took out their stuff and put in our own. We made sure we weren't charged for anything when we checked out. The room was very dark and dismal, brown wooden flooring, brown wardrobe and table. I would say this hotel was a 2-star at best. It was easy enough to get around using the metro but didn't feel that safe after dark. I would not stay here again.

Room Tip: Don't get a room overlooking the road because of the noise and smokers
  • Stayed: November 2013, travelled as a couple
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Thank Lesley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

We were booked into the Agumar at the start of a Globus tour of Spain otherwise we would never have chosen to stay here. Room 535 was a small prison cell facing a brick wall of an air shaft shared with the adjacent apartment building. Our classy view was of laundered underwear, including a big pair of bloomers, drying on the window ledges opposite. Our desk and chair were of Lilliputian size to squeeze into the small room. Had to walk sideways to scoot around the bed. Hey, even for Europe this room was miniscule. The bathroom was almost as big as the bedroom. Each day we were given one bath towel and one hand towel. Had to request more from reception every time. The duvet had no cover, just metal snaps where a cover could have been attached. On the positive side, the hairdryer worked well. There is a small corner store across the street and a larger grocery market further up the street in what is primarily a hi-rise residential area. A small bakery is in the same block as the Agumar. This is handy since dinner service in Spain usually starts around 9:00 PM. Our hotel breakfast was included but a man who walked into the dining area was told it was 15 Euro to buy separately. He left. A good move for him since the food selection was scrambled egg stuff, greasy sausages, something that looked like bacon, tasteless cheese and coffee dispensed from a push button machine. We stuck with the little mini yogurts and sliced fruit. Staff told us the #32 bus which stops near the hotel would take us to the main square but watch out for pickpockets (navigating there by taxi in Madrid’s traffic congestion could be up to 15+ Euro). A multi-lingual brochure at the front desk also warned tourists about pickpockets. Our tour guide told us to be careful of pickpockets I get the message but it is enough to make one paranoid. Since the weather was nice we chose to walk down to the Atocha railway station then on to the Botanical Gardens and the Prado Museum as well as hike to an El Corte Ingles department store in a day-long sightseeing trek. Kept away from crowds and did not get pickpocketed. Said goodbye to the Agumar, never to return.

Room Tip: Try for a room at the front of the hotel otherwise there is a close-up view of a brick wall and an air shaft.
  • Stayed: September 2013, travelled with friends
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1  Thank xygb7dklt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Spent 3 nights here on a Globus trip. It was our least favorite hotel. The other reviews are accurate. You must plan extra time for the elevator wait and they are rather small which we discovered is typical. I would not choose to return to this hotel.

  • Stayed: October 2013, travelled as a couple
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2  Thank Brenda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

We stayed here for 5 nights in September. The room was small and the elevators were slow. The included breakfast was fine except for odd tasting scrambled eggs. There was plenty of hot water, the bed was comfortable, and the a/c worked well.

The hotel is in a good location, a 10 minute walk from the Prado, Parque Retiro, and the Royal Botanical garden. There are some decent sidewalk cafes in the area.

Tour groups use this hotel so you cannot expect it to be more than 3 stars at best.

  • Stayed: September 2013, travelled as a couple
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1  Thank VACATIONER097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

A disappointing hotel starting to show its age. The rooms are small and noisy and serviced by too few lifts which are too slow. The location is good for most attractions including The Prado and Reina Sofia but the hotel is certainly not surrounded by good restaurants. Breakfast was included and proved to be very good. I would not stay here again.

  • Stayed: July 2013, travelled as a couple
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Thank Adelaideview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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