This is a great hotel, the location is fantastic and you are very close to the centre of Madrid, pretty much everything is in walking distance and you also have the metro for anything further afield.
The staff on the desk were friendly and helpful, and spoke good English (better than most of Madrid), and had our room ready for us even though we arrived early. We didn't eat in the restaurant or drink at the bar, but the food seems reasonably priced for a city-centre hotel (They seemed to have an offer on for a breakfast buffet for 18 Euros)
Our room was mostly pleasant, but unfortunately did have it's niggles. Every time we used the shower (in which the floor was 3 ceramic slats placed over some kind of pit where you could see rusted pipework, the slats also wobble if you step on them in some places) the bathroom flooded. The toilet also drove us spare as it took a good five minutes of fiddling after each flush to get it to stop filling (there didn't seem to be any pattern we could discern, sometimes we couldn't even fix it and just had to let it constantly fill for hours). The bathroom also seems to be somehow connected to other rooms (possibly via the air conditioning?), quite often whilst brushing my teeth or using the toilet I would hear a cough or someone say something which is slightly unusual.
Overall though this is a nice place to stay, you can tell that when it was originally built it was top of the line and probably worthy of it's four stars, but now everything is getting worn and in some places has been visibly patched up. I think if it was inspected again it would probably get 3 stars. We can't complain though as we came out for a long weekend on a very reasonably priced package deal which included flights from Heathrow.
- Official Description (provided by the hotel):
- In the heart of Madrid: the Hotel Vincci Capitol, located right on the Gran Vía and Plaza Callao. It is a building symbolic of Madrid’s “Art Deco” civil architecture. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, Cines Capitol. ... more less
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- Also Known As:
- Vincci Madrid