We stayed 4 nights at the Carlton. Got quiet room on a higher floor overlooking side street. Very clean and comfortable but beds are very hard and pillows are the total opposite so might not please everyone. No facility to make hot drink in room and you have to pay for room safe. There is no access to iron/ironing board available for guest use (you have to use hotel laundry service at silly money).
Only real negative for us though was the staff at the reception desk. Couldn't help but get the impression that the customer wasn't really at the top of their priorities. Rest of the staff were fine.
Didn't eat at the hotel - Madrid has a huge number of places to eat to suit all tastes and pockets. Didn't even take breakfasts as there are lots of places around the hotel and their price of 13 Euro each wasn't enticing.
Madrid Metro is clean and efficient - Palos de la Frontera stop is marginally closest to hotel but Atocha Station stop is good too.
Sol area (just a few stops up the line from Palos de la Frontera) is the area to go for restaurants, bars, nightlife. Madrid is a great town to be out in and you can't fail to find somewhere you like for whatever mood you are in at the time. Just don't expect to eat dinner early! A day trip on the train from Atocha station is well worth the short journey.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), Ebookers, Booking.com, Priceline, Agoda, Marriott, Ctrip TA, Superbreak UK, Evoline ltd, TripOnline SA, Traveltool, S.L.U., Hotel.de, HotelQuickly and Cancelon so you can book your AC Hotel Carlton Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.