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AC Hotel Avenida de America
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Reviews (519)
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125
277
89
20
8
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All reviewscartagena metro stationmarriott chaingreen marblefree mini barbusiness tripnice hotelbusiness hotellight sleepersuperior roomfifth floorrooms are cleanbed was comfortableclose to the airportvisiting madridneighborhoodeurosspain
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130 - 135 of 519 reviews
Reviewed 23 October 2013

Having stayed at the AC Hotels by Marriott in Madrid a few times during my work visits, it is a value for money property and highly recommended.

The breakfast spread in the morning is excellent but a little crowded during peak morning time so go early.

For those into gym, there is a small room that contains a static bicycle of two types and a thread mill. It's a converted room to a gym. Small but an appreciated facility.

Pros

- Value for money
- Clean rooms
- Friendly staff
- Earn Marriott Rewards points and status credit

Cons

- In the past, they used to provide mini bar with soft drinks and water at no cost, but from my recent stay, they were charging EUR 2.50 for a small can of drink. Buy your own from the convenience store across the road.

- English TV channel is limited so make sure you pack your iPad to watch YouTube or other downloaded movies.

Room Tip: Great value for money, excellent breakfast and friendly staff that will go out of their way to assist.
  • Stayed: October 2013, travelled on business
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4  Thank mayurpatel75sin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

We had 4 nights booked in Madrid to finish our vacation. Marriott booked us into a hotel that was supposed to be near the old town area. This is where we ended up based upon their suggestion. It is no where near the old town. The hotel is rated a 4 star hotel but is more like a 2.5 - 3 star. Old rooms in a dodgy area. The "views" are not desirable. The saving grace is that the hotel manager help fix the situation and get us into the right Marriott.

If you are on vacation, I would not suggest this hotel

  • Stayed: June 2013, travelled with family
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1  Thank ElwoodBlues951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

I like AC hotels in general and this one in particular. In the Marriott universe the AC hotels (which joined the group a year ago or so) are no-nonsense hotels with modern designed rooms (dark wood furniture, wooden floors) approximately at the level of a Courtyard, but in my view preferable.

In my few trips I had no issues with the rooms, I received status-driven upgrades to rooms, which did not have any noise issues.

The bed is good, a bit firmer than usually with Marriotts, but comfortable. Bathroom is reasonably sized and nice.

The minibar is (other than last year) not free any more, but priced fairly.

Breakfast was included in my rate. It is good, but a bit basic. I recommend to avoid the "industrial" scrambled eggs. Coffee is powered by Nespresso. A nice touch.

Overall I clearly recommend the hotel. It's not glitzy, it is actually very utilitarian. But it is in a charming way.

Room Tip: rooms in the numbers area of x02 to x18 should not have noise issues.
  • Stayed: June 2013, travelled on business
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1  Thank RoccoSiffredi1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

I use this hotel when I am on business trip in Madrid. It is not in the center, but it is well connected, the subway station of Cartagena is practically out of the door, and the Avenida de America station, cross-way to all the main lines, is just a few meters away. The hotel is well maintained with nice and clean rooms. Personnel is friendly. Unlike other Marriott hotels, there is no lounge.

Room Tip: Although it is not on the the main road, a front room can be noisy. You better ask for a side or back room.
  • Stayed: July 2012, travelled on business
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Thank Maria Luisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

I stayed in this hotel for three nights. The breakfast was average, little hot food. The service was ok. The bed was excellent. I had a room above the reception facing the street. Lots of noise from street cleaners, cars, garbage-cans ++. The room was clean. Lots of hot water and a good standard. No safe in the room.

Room Tip: Choose a room not facing the streets.
  • Stayed: April 2013, travelled on business
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Thank Bjørn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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