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“Don't forget your slippers”
3 of 5 bubbles Review of Hotel Exe Plaza

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Hotel Exe Plaza
Ranked #183 of 444 Hotels in Madrid
turkey
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Don't forget your slippers”
3 of 5 bubbles Reviewed 24 June 2013

This hotel is a good choice for a business trip to Madrid. On the other hand, it can also be chosen by the tourists just because of it's price and easy access to the city center through local transportation which bus and metro station is just a few steps away. Room is good in size and cleanliness. Breakfast is good and satisfactory. Only two shortages; first morning there was not hot water in the bath due to a technical problem which have resolved during the daytime, and there was no slippers in the room and even in housekeeping's hand.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ogurel59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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902 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
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Cape Town Central, South Africa
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 9 June 2013

This hotel is above average, in that the bed is very comfortable, the room was nice and clean, and it is right next to subway station which makes it convienient to get to the main touristy areas. The breakfast is very nice, although I agree with other people's comments in that it does get crowded and so being there early is helpful (although not always). The room service was sub-par - the food was not appealling to look at and was not very good, actually. There is really not much around the hotel in regards to shopping, things to see, or restaurants, but for me the location was perfect since I was there for work and it was a 2 minute walk to the office.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cincykid77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davistown, Australia
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 May 2013

A good hotel comfortable clean and tidy. Breakfast is good except try not to eat at about 8am as the breakfast bar is very busy because this hotel is situated in the business area and everyone is eating before going to work.We stayed there because it was suppose to be close to the Real Madrid Football stadium but it is still a good 1.5 kms to the ground. The staff were friendly but their English Language is not real good. It is next to a Metro Station which travels into the city.There are some food places near the hotel but again the staff speak little English. Overall a tidy and comfortable hotel similar to the Premier range of Hotels in England.

Room Tip: All rooms are good
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fjp4941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, England, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 2 May 2013

I stayed here during a recent business trip to Madrid. The location was perfect for me, just the right balance between the airport and city centre as well as the Chamartin railway station which I used for a trip to Northern Spain. The hotel has decent sized rooms and reliable wifi access. All nice and clean with a powerful shower. Breakfast was excellent and the restaurant was good - nothing mindblowing but good enough, only down side to the restaurant is the annoyingly small servings of soft drinks. The staff were chatty and friendly though, which is a plus. The area isn't one to explore and there aren't many cafes or restaurants to speak of, but it's a perfect hotel for business trips. The lifts can be congested in the morning.

Room Tip: Stay on a lower floor to avoid queueing for the lift in the morning.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tokenscouser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napoli
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 13 April 2013

The hotel looks like a business oriented one, not in the center of the city but in what looks like a financial area - very good connected via public transport but not so much to do there. The hotel itself is good, rooms clean and with enough space. Staff is average helpful, breakfast good but crowded at 8 am. Maybe a little too expensive if you go for personal reasons.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seadream1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2013

It offers everything you need for a pleasant stay in Madrid. +breakfast
+size of beds and rooms
+ cleanliness
+next to a metro station(line 1, direct to the centre)

However, there are no good restaurants nearby.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
97 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 1 April 2013

Just left Silken Puerta Castill Madrid now staying at Jardin Metroploitano Madrid before heading off to Europark Barcelona and then Rome. Staff are very helpful and friendly at Silken.The hotel is easily acccessible to Central Madrid bus 147 to Callao (17 mins) or train line 1 to Sol (12 mns)

My room there has an uncanny resemblance to one I stayed in Fareham England, a Premier Inn Hotel( in term of size a good size and very good luggage space) But Silken was without problems, Wifi was "fair" on 7th floor. Watching tv now at Jardin Metro' so I guess they could have more english channels and music channels. ) Both gyms are small, but Silken is better is it has 3 weights too.

A good tip is to buy a 12 ticket bundle for 10 euros. Otherwise, 1.80 euro per metro journey or 1.50 euro via bus. Nearest station Plaza de Castilla bus stop and Metro 30 secs from hotel.

A very good price and excellent value I would recommend it to any traveller going to Madrid.

(ps Rooms are a lot bigger than my photo gives an impression of)

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Onmyway T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Exe Plaza

Property: Hotel Exe Plaza
Address: Paseo Castellana 191, 28029 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#123 Luxury Hotel in Madrid
#151 Business Hotel in Madrid
#152 Romantic Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Exe Plaza 4*
Number of rooms: 262
Official Description (provided by the hotel):
Exe Plaza is, quite possibly, one of the most intelligent choices in Madrid for those seeking comfort, easy communications, tranquillity and an excellent quality-price ratio. The hotel is located in Plaza Castilla, at the foot of the KIO Towers, on Paseo de la Castellana and surrounded by the country's leading banks and companies. What is more, it is very near Santiago Bernabeu Stadium, Chamartin train station and the Four Towers Business Area Complex. ... more   less 
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Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla

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